To avoid rework, product recall, and decreased productivity, every organization needs a robust nonconformance (NC) management process. Non-conformance is a sign that something is not going according to plan in service, process, product, or in the system itself. The existence of nonconformance implies that some aspects of a company’s standard operating procedures are not met, need modification, or must be updated. A well-designed nonconformance management process helps catch quality issues before the product leaves the company’s four walls. This is extremely important to reduce the cost of quality and prevent product recalls.
Businesses can seamlessly conduct root cause analysis (RCA) by taking the digital route. Digital transformation of the NC management process allows the organization to easily detect, assess, review, and run a CAPA (corrective action/preventive action) process. A robust EQMS software must include an NC CAPA system, which is essentially two separate processes. One is a nonconformance management system, and the second is a CAPA management system.
A good NC CAPA system must be data-driven and collaborative, allowing for easy approvals, verification, and final closure after corrective and /or preventive action has been taken.Request an Online Demo