Work with ComplianceQuest to Transform Your Passion

Responsibilities and Duties

• Be the product evangelist. Become the subject matter expert for internal stakeholders and external customers for assigned modules and features.
• Be hands-on. Design, Prototype, Configure - validate solutions rapidly to ensure we solve the right problems, in the right order.
• Be a storyteller. Conceptualize and design high quality specifications and communicate specific, actionable requirements to your engineering and quality.
• Prepare requirements in BRDs, epics, and user stories as required while assurance teammates.
• Following the SDLC and SCRUM methodology.
• Be a leader. Look for opportunities to innovate, keep up with the latest software, and industry trends distilling them into product requirements.
• Be an owner. Cultivate the roadmap for your new product, set the product vision, and collaborate closely with cross-functional teams and end customers.
• Enable other teams to understand and closely with cross-functional teams and end customers.
• support your features so they are successfully adopted and used by customers.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.

Requirements/ Qualifications:

• Experience: 9+yrs.
• Bachelor's degree in Computer Science, Engineering, Business, related discipline, or equivalent work experience.
• 3+ years of experience in a software environment.
• 2+ years’ experience with the Salesforce platform with one or more Salesforce certifications.
• Development experience in one or more programming languages including Java, JavaScript, React, Swift, Python, C#, Apex, etc.
• Ability to prepare data models and evaluate architecture.
• Experience evaluating and recommending technology stacks to solve different business problems.
• Troubleshooting technical issues that arise (triggers, code, server, 3rd party libraries, etc.).
• Assist with POC initiatives and protypes to evaluate emerging technologies and integrations with other software.
• Experience preparing business requirements design documentation that developers and QC can use to translate business requirements into working software.
• Ability to use JIRA or similar tools to create and manage epics, user stories, defects, and production issues.
• Ability to create user flows and wireframes to build user interface mockups using design and prototyping tools such as Balsamiq, Sketch, Figma, Adobe XD, Axure, and in vision.
• Comfortable with ambiguity, taking ownership, and making decisions.
• Strong written and verbal communication skills.
• Works well as part of a team and as an individual contributor.
• Excited about developing new innovative cloud software solutions.

To apply, please send your resume to careers@compliancequest.com

Job Description

• Undergraduate in Mechanical, Industrial or Production Engineering.
• 3 to 10 years of experience of working in Quality, Operations and/or Regulatory departments.
• Familiar with QMS or EHS concepts, Knowledge of Salesforce desired.
• Excellent Communicator, Ability to conduct design sessions and provide training.
• Exposure or knowledge of working with Salesforce is plus.

Role and Responsibility

• Provide consulting services to assigned projects as required, including product functional consulting, business process re-engineering, customization requirements, product validation and custom report analysis.
• Provide Product training to customers as required on the modules that the Sr. Consultant is certified in.
• Continue to improve knowledge of CQ’s solution, quality standards, industry, and technology to better serve the internal and external customers.
• Proactively improve one’s productivity and quality.
• Participate in refresher training classes to renew certification and new training classes for new products, quality standards, industry, and technology.
• Provide product and industry training to company employees as assigned.
• Timely and quality delivery of project deliverables in accordance with the project’s.
• schedule and timeline under the direction of the project manager.
• Escalate any issues that cannot be immediately resolved to the project manager in charge of the team.
• Ensure that appropriate reports are written for all the appropriate deliverables.

To apply, please send your resume to careers@compliancequest.com

Responsibilities

• Manage each project’s scope and timeline.
• Coordinate sprints, retrospective meetings, and daily stand-ups.
• Coach team members in Agile frameworks.
• Facilitate internal communication and effective collaboration.
• Be the point of contact for external communications (e.g. from customers or stakeholders).
• Work with product owners to handle backlogs and new requests.
• Resolve conflicts and remove obstacles that occur.
• Help teams implement changes effectively.
• Ensure deliverables are up to quality standards at the end of each sprint.
• Guide development teams to higher scrum maturity.
• Help build a productive environment where team members ‘own’ the product and enjoy working on it.

Required Skills/Experience

• Degree in Computer Science, Business, or similar field.
• At least 8+ years of overall experience.
• Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
• Scrum Master certification (CSM, PSM).
• Experience of handling software projects in Salesforce technologies is a must.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).

Personal Characteristics

• Should have strong experience with projects in the software industry.
• Should have good command in verbal and written English.
• Excellent communication, servant leadership & mentoring skills.
• Problem-solving and conflict-resolution ability.
• Self-motivated to continuously learn and explore improvements.
• Should be focused and committed to achieve set goals.
• Should be ready to extend working hours to meet project deadlines.
• Should have a keen eye for detail and a knack to identify and mitigate issues.

To apply, please send your resume to careers@compliancequest.com

Reports To: Director of Product Management

Job Overview:

The Technical Product Manager will define, build, launch, and grow the next generation of Digital Quality+ (consisting of Product Life Cycle Management – PLM, Quality Management (QMS) and Health and Safety (EHS)) software solutions for Life Sciences Industries (medical device, pharmaceuticals/Biotech), Industrial Manufacturing industries (general manufacturing, automotive, aerospace, hi-tech, CPG) and Safety industries (energy, construction, chemicals, etc.). The individual is a high energy, passionate individual. In this role, you will be responsible for building cloud Digital Quality+ software solutions. You will work closely with a team of industry and technology A-players, who are bringing the next generation Digital Quality+ software products to market that are built on the Salesforce platform from initial concept definition to general release to the market.

Responsibilities

• Be the product evangelist. Become the subject matter expert for internal stakeholders and external customers for assigned modules and features.
• Be hands-on. Design, Prototype, Configure - validate solutions rapidly to ensure we solve the right problems, in the right order.
• Be a storyteller. Conceptualize and design high quality specifications and communicate specific, actionable requirements to your engineering and quality assurance teammates. Prepare requirements in BRDs, epics, and user stories as required while following the SDLC and SCRUM methodology.
• Be a leader. Look for opportunities to innovate, keep up with the latest software, and industry trends distilling them into product requirements.
• Be an owner. Cultivate the roadmap for your new product, set the product vision, and collaborate closely with cross-functional teams and end customers. Enable other teams to understand and support your features so they are successfully adopted and used by customers.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.

Requirements/ Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, related discipline, or equivalent work experience.
• 5+ years of experience in a software environment.
• 3+ years’ experience with the Salesforce platform with one or more Salesforce certifications.
• Development experience in one or more programming languages including Java, JavaScript, React, Swift, Python, C#, Apex, etc.
• Ability to prepare data models and evaluate architecture.
• Experience evaluating and recommending technology stacks to solve different business problems.
• Troubleshooting technical issues that arise (triggers, code, server, 3rd party libraries, etc.
• Assist with POC initiatives and protypes to evaluate emerging technologies and integrations with other software.
• Experience preparing business requirements design documentation that developers and QC can use to translate business requirements into working software.
• Ability to use JIRA or similar tools to create and manage epics, user stories, defects, and production issues.
• Ability to create user flows and wireframes to build user interface mockups using design and prototyping tools such as Balsamiq, Sketch, Figma, Adobe XD, Axure, and in vision.
• Comfortable with ambiguity, taking ownership, and making decisions.
• Strong written and verbal communication skills.
• Works well as part of a team and as an individual contributor.
• Excited about developing new innovative cloud software solutions.

To apply, please send your resume to careers@compliancequest.com

Location: CQ-Nepal, Lalitpur, Nepal

Department: Engineering

Reports To: Senior Manager

Responsibilities and Duties

• Design and develop complex web/mobile applications using Force.com technology (i.e. Visual Force, Apex Classes, Apex Custom Controllers, Apex Triggers, and Apex Web services). For details visit:http://www.force.com
• Participate in requirements gathering, design, configuration, testing, data migration and deployment.
• Work with a solid team which includes architects, leads and developers.
• Interact effectively via IM, Teams, JIRA and email with overseas clients.
• Should have strong analytical and reasoning skills with an ability to visualize processes and outcomes.
• Should have proficiency in troubleshooting software issues and debugging a large codebase.
• Capable of leading a team.
• Stay current with technological developments related to the CQ application, as well as management.
• Reading current releases documentation (SF and CQ).
• Attending presentations, conferences and workshops, and meeting with colleagues.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.
• All other responsibilities / duties as assigned.

Qualifications

• Education: Bachelor’s degree or equivalent in computer related studies / master’s in computer application.
• Experience: More than 3 years in software development.

Specific Skills

• Strong conceptual and practical foundation in Web programming.
• Strong theoretical and practical knowledge of object-oriented programming.
• Strong programming experience in JAVA / C#.
• Strong expertise in JavaScript and UI libraries like jQuery, Angular.js. Node.js, React.js.
• Ability to build and test and debug complex Web/mobile user interfaces.
• Sound problem-solving skills.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Should be a self-starter/self-driven, motivated and result oriented professional, who are willing.
• To learn the latest trends in technologies to be part of our growing dynamic development team.
• Strong communication skill in English both Written and Verbal.
• Knowledge of Quality Management System and its application is a plus.
• Strong knowledge of HTTP protocol. SOAP or REST experience would be an added advantage.
• Proven experience developing Visualforce, Apex classes and triggers, Force.com Sites and writing experience in complex SOQL queries would be a strong advantage.

Benefits

• Medical and accidental insurance
• 12 Days PTO
• 13 Days Government Holidays
• 12 Days Sick Leave per year
• 2 days leave as per personal belief
• 5 working days a week
• Festival allowance
• Communication Allowance
• Internet Allowance
• Yearly salary revision based on performance
• Team building activities
• SSF scheme^*

To apply, please send your resume to hrnepal@compliancequest.com

Location: CQ-Nepal, Lalitpur, Nepal

Department: Engineering

Reports To: Senior Manager

Responsibilities and Duties

• Design and develop complex web/mobile applications using Force.com technology (i.e., Visual Force, Apex Classes, Apex Custom Controllers, Apex Triggers, and Apex Web services). For details visit http://www.force.com.
• Participate in requirements gathering, design, configuration, testing, data migration and deployment.
• Work with a solid team which includes architects, leads and developers.
• Interact effectively via IM, Teams, JIRA and email with overseas clients.
• Should have a passion for solving problems and providing workable solutions with team.
• Stay current with technological developments related to the CQ application, as well as management practices.
• Reading current releases documentation (SF and CQ).
• Attending presentations, conferences and workshops, and meeting with colleagues.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.
• All other responsibilities / duties as assigned.

Qualifications

• Education: Bachelor’s degree or equivalent in computer related studies.
• Experience: More than 1 year in software development.

Specific Skills

• Strong conceptual and practical foundation in Web programming.
• Strong theoretical and practical knowledge of object-oriented programming.
• Strong programming experience in JAVA / C#.
• Strong expertise in JavaScript and UI libraries like jQuery, Angular.js. Node.js, React.js.
• Ability to build and test and debug complex Web/mobile user interfaces.
• Sound problem-solving skills.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Should be a self-starter/self-driven, motivated and result oriented professional, who is willing to learn latest trends in technologies to be part of our growing dynamic development team.
• Knowledge of Quality Management System and its application is a plus.
• Strong knowledge of HTTP protocol. SOAP or REST experience would be an added advantage.
• Proven experience developing Visualforce, Apex classes and triggers, Force.com Sites and writing experience in complex SOQL queries would be a strong advantage.
• Investigating and using new technologies where relevant.

Benefits

• Medical and accidental insurance
• 12 Days PTO
• 13 Days Government Holidays
• 12 Days Sick Leave per year
• 2 days leave as per personal belief
• 5 working days a week
• Festival allowance
• Communication Allowance
• Internet Allowance
• Yearly salary revision based on performance
• Team building activities
• SSF scheme^*
• Hybrid working model^*

To apply, please send your resume to hrnepal@compliancequest.com

Location: CQ-Nepal, Lalitpur, Nepal

Department: Quality Control

Reports To: Senior Manager

Responsibilities and Duties

• Analyze and understand Business, Functional Requirements and Technical Documents.
• Prepare Test Artifacts - Test plans and test cases based on specs and product knowledge.
• Execute test cases/test scripts on various levels like system test, Regression test, Smoke test.
• Review test cases and scripts prepared by peers.
• Report and track issues.
• Configure Orgs/Environment.
• Communicate and collaborate with QC team members, Dev team members, Product Managers, Clients.
• Draft different documents like Installation Manuals/User Manuals.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS.
• Comply with all internal CQ Quality and Information Security requirements.

Qualifications

• Education: Degree in Computer Engineering or similar IT background or equivalent.
• Experience: 1+ year of experience in Software Test Engineering roles.

Specific Skills

• Should understand software test methodologies, best practices, and terminology.

Personal Characteristics

• Should have a good attitude.
• Should have good Communication Skills.
• Should be self-motivated to continuously learn and explore.
• Should have desire to expand skill sets.
• Should have good command in verbal and written English.
• Should be focused and committed to achieve set goals.
• Should be a good team player.
• Should be ready to extend working hours to meet project deadlines.
• Should have a keen eye for detail and a knack for identifying issues.
• Should think as an end user to test the product.

Certifications

• STLC Certification.
• AGILE and any other software related training certificates.
• SALESFORCE certification (added advantage).

Benefits

• Medical and accidental insurance
• 12 Days PTO
• 13 Days Government Holidays
• 12 Days Sick Leave per year
• 2 days leave as per personal belief
• 5 working days a week
• Festival allowance
• Communication Allowance
• Internet Allowance
• Yearly salary revision based on performance
• Team building activities
• SSF scheme^*
• Hybrid working model^*

To apply, please send your resume to hrnepal@compliancequest.com

Reports To: Managers

Roles and Responsibilities:

• Setting up the new laptops before assigning them to employees.
• Formatting and resetting the used laptops before assigning them to employees.
• Responding to IT requests.
• Troubleshooting windows, mac, Office 365 applications-related issues across the organization.
• Act as a point of contact for onboarding new joiners across the organizational platforms.
• Diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Repairing hardware malfunctions, software issues, and networking problems.
• Tracking and managing work records.
• Compiling job reports.
• Perform internal audits of office devices.
• Setting up network devices, policies and implementing them.
• Ensure Internet up time.
• Need to communicate and collaborate with ISPs for the same.
• Understanding the laptops and other IT related devices’ need at the organization, exploring the available devices in the market and making recommendations.
• Maintain laptop inventory and life cycle in internal portal.
• Ensure security of office network and office devices.

Requirements:

• Bachelor's degree in information technology or computer science.
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Real-world experience with Mac and Windows OS.
• Office 365, One Drive, SharePoint, and Microsoft office application support.
• Working experience in administration with MS Teams.
• Working experience on Exchange and Active Directory is an added advantage.
• Experience with scripting languages such as Perl or Shell.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.
• Relevant Microsoft certifications would be an added advantage.

Benefits

• Medical and accidental insurance
• 12 Days PTO
• 13 Days Government Holidays
• 12 Days Sick Leave per year
• 2 days leave as per personal belief
• 5 working days a week
• Festival allowance
• Communication Allowance
• Internet Allowance
• Yearly salary revision based on performance
• Team building retreats
• SSF scheme^*

To apply, please send your resume to hrnepal@compliancequest.com

Software Developers: 5 Positions (with +3 years’ experience)

Associate Software Developers: 10 Positions (with +1 years’ experience)

Qualifications and Education Requirements: Bachelor's degree or equivalent degree in Computer related studies / Masters in computer application

Job Description:

• Design and Develop complex cloud-based web/mobile applications using Force.com technology (i.e. Visual Force, LWC, Process and Flows, Apex Classes, Apex Custom Controllers, Apex Triggers, Apex Web services and SOQL). For details visit http://www.force.com.
• Configure and implement ComplianceQuest (CQ) Application for different clients: Work cooperatively with offshore Project Manager, Technical Services Team and other members from the Engineering Team/Quality Team to develop strategic and tactical plans to facilitate and coordinate the delivery of technical services in time.
• Participate in requirements gathering, design, configuration, testing, data migration, and deployment.
• Perform system installations and upgrades.
• Requires providing technical support to the client to address their issues.
• Maintain, improve and update technical and operational documentation in the Knowledge Repository in an organized manner.
• Improve and update processes and procedures related to the services department.
• Stay current with technological developments related to the development of the CQ Application, as well as management practices which involves reading current releases documentation (SF and CQ), attending presentations, conferences and workshops, and meeting with colleagues.
• Work with a solid scrum team which includes architects, leads, and developers.
• Interact effectively via IM, JIRA and Email with overseas clients.
• Requires working in different shifts to cater the need of Client at different time zone.

Job Specification:

• Strong conceptual and practical foundation in Web programming.
• Strong theoretical and practical knowledge of Object-Oriented Programming.
• Proficient with JAVA/ C# /C++, SQL / MySQL.
• Strong expertise in JavaScript and UI libraries like jQuery, Angular.js, Node.js, React.js.
• Ability to build and test and debug complex Web/mobile user interfaces.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Strong knowledge of HTTP protocol. SOAP or REST experience would be an added advantage.
• Proven experience in developing Visualforce, Apex classes and triggers, Force.com Sites and writing experience in complex SOQL queries would be a strong advantage.
• Knowledge on Quality Management System and its application is a plus.
• Strong problem-solving skills.
• Strong communication skill in English both Written and Verbal.
• Should be a self-starter.

Benefits

• Medical and accidental insurance
• 12 Days PTO
• 13 Days Government Holidays
• 12 Days Sick Leave per year
• 2 days leave as per personal belief
• 5 working days a week
• Festival allowance
• Communication Allowance
• Internet Allowance
• Yearly salary revision based on performance
• Team building activities
• SSF scheme^*

To apply, please send your resume to hrnepal@compliancequest.com

Location: Tampa

Job Overview: Application Support Specialist is responsible for managing the resolution of application and system issues that are reported by customers using CQ applications. The Support Specialist shall have expertise and technical knowledge about an application or suite of applications.

Reports To: Chelsea Bolinger Manager, Support

Job Description:

• Possessing specialized knowledge of Salesforce.
• Providing application support to customers and to teams within the organization when required.
• Responding to customer inquiries and assisting in troubleshooting and resolving challenges.
• Speaking to customers to quickly get to the root of their problem and talking them through a series of actions to resolve issues.
• Providing timely and accurate customer feedback.
• Following up with customers to ensure the problem is resolved.
• Maintaining and updating technical documents and procedures.
• Identifying and resolving technical and functional issues.
• Supporting the roll out of new applications.
• Ensuring all issues are properly logged.
• Prioritizing and managing multiple cases at one time.
• Preparing accurate and timely reports.
• Testing and evaluating new technologies.

Education:

• Experience may be considered in lieu of education.

Experience:

• 2+ years working as an application / technical support engineer, IT help desk technician supporting Salesforce apps / technologies or similar role.

Specific Skills:

• Attention to detail.
• Excellent problem-solving and communication skills.
• Excellent customer service skills.
• Good written and verbal communication.

Personal Characteristics:

• Excellent interpersonal skills.

Certifications/Licenses:

• Salesforce Admin certification is a plus.

To apply, please send your resume to hrnepal@compliancequest.com