Privacy Policy

To read ComplianceQuest’s General Data Protection Regulation (GDPR) Statement, click here.

    • ComplianceQuest is a highly flexible 100% cloud based EQMS built using the Salesforce platform. We streamline quality, compliance, content and collaboration management workflows across your company and globally-based supply chain networks, using the world’s most proven enterprise cloud platform from Salesforce.

    • This document sets forth the ComplianceQuest Online Privacy Policy (the “Privacy Policy”) for this website (the “Site”). If you have objections to the Privacy Policy, you should not use this Site. We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy. We do not sell or rent or share or in any other way use personally-identifying information collected during your use of our website without your permission.ComplianceQuest commits to compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks set forth by the Privacy Shield Framework and the U.S Shield Framework as mandated by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Union to the United States. To learn more about Privacy Shield and Certifications through the Salesforce Platform, please visit trust.salesforce.com.

    • We collect personal data to ensure we provide great services to all our customers and additional goods and services in which you might be interested. At the time our site, we collect and store your name, address, and other personally-identifying information. We use this information to provide you the best experience when us website and products. We may ask you for personally-identifying information at other times, such as if you enter into a promotion, register for a webinar, or communicate online with us. If you opt-in to receive information regarding a third-party promotion, you give us your permission to share your name and email address with the third party offering the promotion. In addition, we automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, services purchased. We use this data to determine how much our customers use parts of our site, so we can improve our site.

    • As part of our service, we may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information, so you do not have to re-enter it; to gather statistical information about usage by registered or unregistered users; to research visiting patterns; to help target advertisements based on user interests progress and participation in promotions. Preference and options configured in your browser determine if and how a cookie will be accepted. You can change those on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often, and certain features of our site may be unavailable.

      Necessary

      Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

      Name Duration Description
      cookieyes-consent 1 year CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
      formData 90 days Data submitted on any form on the website is being stored as part of pre-fill functionality.
      cl5131lfkqxolt_utmParams session Description is currently not available.
      fullformData 90 days Data submitted on any form on the website is being stored as part of pre-fill functionality

      Functional

      Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

      Name Duration Description
      __cf_bm 30 minutes Cloudflare set the cookie to support Cloudflare Bot Management.
      visitorId 1 year ZoomInfo sets this cookie to identify a user.
      lidc 1 day LinkedIn sets the lidc cookie to facilitate data center selection.
      UserMatchHistory 1 month LinkedIn sets this cookie for LinkedIn Ads ID syncing.
      li_gc 5 months 27 days Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
      __lc_cid 1 year 1 month 4 days This is an essential cookie for the website live chat box to function properly.
      __lc_cst 1 year 1 month 4 days This cookie is used for the website live chat box to function properly.
      __oauth_redirect_detector Less than a minute This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
      drift_campaign_refresh 30 minutes Drift sets this cookie as a unique ID for the specific user. This allows the website to target the user with relevant offers through its chat functionality.
      drift_aid 1 year 1 month 4 days Drift sets this cookie as a session identifier token. It is used to tie the visitor on your website to a current website session within the Drift system. This enables session-specific features, such as popping up a message only once during a 30 minute session to prevent a disruptive experience.
      driftt_aid 1 year 1 month 4 days Drift sets this cookie as an anonymous identifier token. As people come onto the site, they will get this cookie.

      Analytics

      Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

      Name Duration Description
      _gcl_au 3 months Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
      _ga 1 year 1 month 4 days Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
      _gid 1 day Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
      _gat_UA-* 1 minute Google Analytics sets this cookie for user behaviour tracking.
      _ga_* 1 year 1 month 4 days Google Analytics sets this cookie to store and count page views.
      ln_or 1 day Linkedin sets this cookie to registers statistical data on users' behaviour on the website for internal analytics.
      AnalyticsSyncHistory 1 month Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
      _gat_gtag_UA_* 1 minute Google Analytics sets this cookie to store a unique user ID.
      SL_C_*_SID 1 year 1 month Smartlook sets this cookie to track the users' behaviour on the site in order to improve the site experience.

      Performance

      Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

      Name Duration Description
      _uetsid 1 day Bing Ads sets this cookie to engage with a user that has previously visited the website.
      _uetvid 1 year 24 days Bing Ads sets this cookie to engage with a user that has previously visited the website.

      Advertisement

      Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

      Name Duration Description
      test_cookie 15 minutes doubleclick.net sets this cookie to determine if the user's browser supports cookies.
      _ccpx_* 1 year Click Certain sets this cookie to build a profile of users interests and show user relevant ads on other sites. They do not store directly personal information, but are based on uniquely identifying the user's browser and internet device.
      tuuid 1 year 1 month 4 days The tuuid cookie, set by BidSwitch, stores an unique ID to determine what adverts the users have seen if they have visited any of the advertiser's websites. The information is used to decide when and how often users will see a certain banner.
      tuuid_lu 1 year 1 month 4 days This cookie, set by BidSwitch, stores a unique ID to determine what adverts the users have seen while visiting an advertiser's website. This information is then used to understand when and how often users will see a certain banner.
      MUID 1 year 24 days Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
      CMID 1 year Casale Media sets this cookie to collect information on user behaviour for targeted advertising.
      CMPS 3 months CasaleMedia sets CMPS cookie for anonymous user tracking based on users' website visits to display targeted ads.
      CMPRO 3 months CasaleMedia sets CMPRO cookie for anonymous usage tracking and targeted advertising.
      _ccpx 1 year Click Certain sets this cookie to build a profile of users interests and show user relevant ads on other sites. They do not store directly personal information, but are based on uniquely identifying the user's browser and internet device.
      li_sugr 3 months LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
      bcookie 1 year LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
      bscookie 1 year LinkedIn sets this cookie to store performed actions on the website.
      IDE 1 year 24 days Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.

      Others

      Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

      Name Duration Description
      _cfuvid session Description is currently not available.
      cl5131lfkqxolt_source session Description is currently not available.
      cl5131lfkqxolt_session_starts session Description is currently not available.
      cl5131lfkqxolt_session_ends session Description is currently not available.
      cl5131lfkqxolt_utmParams session Description is currently not available.
      cl5131lfkqxolt_uid 1 year Description is currently not available.
      cl5131lfkqxolt_sid 1 year Description is currently not available.
      cl5131lfkqxolt_gid 1 year Description is currently not available.
      tvid 1 year No description available.
      tv_UIDM 1 year 1 month 4 days Description is currently not available.
      cl5131lfkqxolt_eidsTracked 1 year Description is currently not available.
      _gd1693918302921 session Description is currently not available.
      __q_state_G4zS7aAoZWNEsqdF 1 year 1 month 4 days Description is currently not available.
      _gd1693918302350 session Description is currently not available.
      _gd1693918312908 session Description is currently not available.
      SL_C_23361dd035530_DOMAIN session Description is currently not available.
      _gd1693918347389 session Description is currently not available.
      _dd_s 14 minutes No description available.
      dd_cookie_test_3045a761-12d2-4439-9793-35dd71442879 session Description is currently not available.
      dd_cookie_test_05a2fd6b-d5fe-4915-8908-64b56e0e6a28 Less than a minute Description is currently not available.
      dd_cookie_test_311f77a9-e3d8-4049-b840-697304112374 session Description is currently not available.
      dd_cookie_test_91c5d74e-ef1c-4160-901b-cc7446681cc4 Less than a minute Description is currently not available.
      dd_cookie_test_28b593d9-86b3-4973-a525-139ca25693cc session Description is currently not available.
      _gd1693918397611 session Description is currently not available.
      fx_visit_time 90 days Description is currently not available.
      __ft_gclid 90 days Description is currently not available.
      page_journey 90 days Description is currently not available.
      __CQ_Asset_Journey 90 days Description is currently not available.
      __ft_gclid_original 90 days Description is currently not available.
    • Personal information on this Site is collected by ComplianceQuest Inc. ComplianceQuest’s address is 10006 Cross Creek Blvd. Suite 71, Tampa, Florida 33647 and its telephone number is 408-458-8343. The Site may contain links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

    • We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services. We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services, and promotions. We may ask you to voluntarily provide us additional information regarding your requests, personal or business interests, or experiences which we may use to customize our service or website for you. We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your interest in our solutions and use of the site. If you place a request for products or services, we use information to process your order and collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders. We may also use information to resolve disputes, investigate problems, or enforce our Master Subscription Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires, or if we otherwise consider it necessary to do so to maintain service and improve our products and services. We use your IP address to help diagnose problems with our server, to manage our website, and to enhance our site based on the usage pattern data we receive. We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it. Whenever you voluntarily disclose personal information online — for example on message boards, through email, or in chat areas — that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. We do not process or own any data submitted by our customers via our Modern Cloud Enterprise Quality Management System (EQMS) solutions suite, and the security and processing of this data is the responsibility of the customers who are the data owners. To update, correct or delete personal information, you can contact a ComplianceQuest representative at AppSupport@compliancequest.com. Your account can be deleted or deactivated but doing so will result in your not being able to access member services.

    • While we utilize Personal Data according to the policies outlined above, we do not use any collaboration cloud platforms (such as Google, Microsoft, Box, etc.) to retain data for developing, training, or improving generalized AI and/or ML modules, or for any other such purpose.

    • The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.

    • ComplianceQuest is committed to resolving complaints about your privacy and our collection or use of your personal information. For more information, please contact PrivacyOfficer@compliancequest.com.

    • By using our website, you consent to the collection and use of this information in the manner we describe.

    • To contact ComplianceQuest with questions or complaints about our participation in the Privacy Shield Framework, any personal data ComplianceQuest has personally collected, or this privacy policy, please email PrivacyOfficer@compliancequest.com.

    • We review this privacy policy on an annual basis for compliance with internal procedures and industry standards. If a change is made to this privacy policy, we will post the changes on the Privacy Policy link on our website, and we encourage you to check our website frequently for updates. These Terms were last updated in June 2024.

spinner
Request Demo

Comments