To read ComplianceQuest’s General Data Protection Regulation (GDPR) Statement, click here.
Personal Data We Collect
We collect personal data to ensure we provide great services to all our customers and additional goods and services in which you might be interested. At the time our site, we collect and store your name, address, and other personally-identifying information. We use this information to provide you the best experience when us website and products. We may ask you for personally-identifying information at other times, such as if you enter into a promotion, register for a webinar, or communicate online with us. If you opt-in to receive information regarding a third-party promotion, you give us your permission to share your name and email address with the third party offering the promotion. In addition, we automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, services purchased. We use this data to determine how much our customers use parts of our site, so we can improve our site.
Entities Collecting Personal Information
How We Use Personal Data
We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services. We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services, and promotions. We may ask you to voluntarily provide us additional information regarding your requests, personal or business interests, or experiences which we may use to customize our service or website for you. We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your interest in our solutions and use of the site. If you place a request for products or services, we use information to process your order and collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders. We may also use information to resolve disputes, investigate problems, or enforce our Master Subscription Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires, or if we otherwise consider it necessary to do so to maintain service and improve our products and services. We use your IP address to help diagnose problems with our server, to manage our website, and to enhance our site based on the usage pattern data we receive. We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it. Whenever you voluntarily disclose personal information online — for example on message boards, through email, or in chat areas — that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. We do not process or own any data submitted by our customers via our Modern Cloud Enterprise Quality Management System (EQMS) solutions suite, and the security and processing of this data is the responsibility of the customers who are the data owners. To update, correct or delete personal information, you can contact a ComplianceQuest representative at AppSupport@compliancequest.com. Your account can be deleted or deactivated but doing so will result in your not being able to access member services.
Third Party Practices
Complaints and Resources
ComplianceQuest is committed to resolving complaints about your privacy and our collection or use of your personal information. For more information, please contact PrivacyOfficer@compliancequest.com.
By using our website, you consent to the collection and use of this information in the manner we describe.