Client Testimonials

Stephanie Chacon,

Quality Assurance Director, Empower Pharmacy

Compounding Pharmacy Streamlines Quality Processes, Increases Visibility, and Closes Gaps in Highly Regulated Industry

“As a quality leader, I want to be able to say, “Where are we? How many records do we have open? How many investigations are pending? Is there anything over 30 days? Is there anything delinquent that I need to address?” ComplianceQuest gives me that visibility and helps me manage my team better.”

Kippy Hillhouse,

Quality Systems Manager, YKK

Quality Department Becomes Stronger, Accomplishes More with Cloud-Based EQMS

Venkatragavan Jayabalan,

Quality Director, Appasamy Associates

Simple and Easy to use QMS software

We chose to implement CQ’s Non-Conformance Management, CAPA Management, Document Management and Related Training, Audit and Supplier Management. Works as shown. It is easy to configure, manage and use. We chose ComplianceQuest to address our ISO 9000 compliance, other regulatory requirements and Continuous Improvement needs. Our criteria was that the software should be cloud based, address the ISO 9000 requirements well, easy to implement, accessible from anywhere and also from any device. CQ has been by-far the easiest and Customer service is by far the best.

Karen Bligh,

Australian Dental Manufacturing, AM

New kids on the block

We are still getting started and have only just implemented Document Management. We are very excited about the potential for managing our QMS and can’t wait to move onto the other Compliance Quest modules with the help of Amit.

Andi Xie,

Quality Engineer, Continental Contitech

Great software with a great team to back it up with!

We’ve been working with ComplianceQuest for about one and a half years (and going). The software itself is very well designed and will help any organization to satisfy QMS requirements. It fits hand in hand with SFDC platform and leverages all that cloud can offer. The software is very intuitive and users can be trained fairly easily. The CQ team is very knowledgeable — provided customization services tailoring to our needs.Would recommend 100%.

Melanie Lees,

Quality Director, Continental Contitech

ComplianceQuest and Salesforce – a winning combination

ComplianceQuest pairs the user-friendly tools of SalesForce with a very capable and responsive development / support team resulting in a full QMS application that was adapted to our processes and very easy to implement. Our large, global organization is not an easy group to please. From their patient participation in our configuration workshops to their quick responses to every email and crazy request, the CQ team has proven to be a true partner in our implementation. Their website and demos show how user-friendly and well integrated the modules are. The REAL win is getting this functionality with a team who is truly invested and has gone over and above to make our implementation a success!

Lia Budiman,

Solution Consultant, Continental Contitech

Great product, support, and people to work with!

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.

CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Joanna Napoles,

Quality System Administrator, Dialight

Compliance Quest and Salesforce are perfectly adapted to the needs of our company!

We’ve been working with Compliance Quest for over a year with great results integrating our QMS system and giving us the opportunity to globally improve in so many ways! we will integrate all our processes into this amazing tool to take our business to the next level! Excellent support at any time!

Kriss Pavik,

IT Project Manager, Digikey

ComplianceQuest is a great solution for a Quality Management System!

We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (SCORM) content to the entire enterprise. We have several more modules to go after this, but I expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems I have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don’t over think any of that. CQ’s out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other systems. At the end of our work together they will also be pulling all of our CAPA and Non Conformance’s from yet another system, which I suspect will be an easy task for them. Honestly i couldn’t recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go.

Helen Cary,

Document Control Specialist, Lin Engineering

CQ Works Great and is a Pleasure to Use

We went live with CQ just a few weeks ago and it works great! We received excellent training and after some playing around and getting used to it we found that it is really easy to use. So far we have implemented Document and Training Management as well as CAPA and both have everything we need right out of the box. After years of cumbersome spreadsheets and databases CQ is a blessing. It makes document management quick and easy… and it’s a pleasure to use.

Donna Matuizek,

Sr. Director Quality, just

ComplianceQuest delivers!

I’ve been using ComplianceQuest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support.

I selected CQ for a number of reasons. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface – it is exactly what I was hoping for. I constantly hear the staff saying, “I love CQ, it’s so straightforward to use”.

The implementation team has met all my expectations. The CQ product ‘out of the box’ meets the majority of my requirements. With some minor configurations we have developed QMS workflows that are highly efficient and robust. A risk-based validation plan also allowed us to move quickly through the foundational functions; Controlled Documents, Change Order, and Personnel. The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them. Customer Support is incredibly timely in their responsiveness; addressing most questions or concerns within 24-48 hours, meanwhile communicating along the way. We are extremely happy with our selection and highly recommend ComplianceQuest.

Jackie Jaskula,

Director of QA and Regulatory, Origen

Powerful, complete eQMS

We conducted a thorough, comparative review of systems within our budget and CQ was a clear winner. The system is powerful and versatile, even with an out of box implementation. The functionality is complete, covering every significant aspect of a quality system. Validation is straightforward with the use of OQ scripts from CQ, which can be modified to fit your implementation. It ensures that processes implemented through the system and records generated by the system are compliant for medical device companies. But, the biggest benefit we’ve received is through the collaborative partnership with CQ personnel. They listen and understand our needs. They are creative in helping us make implementation as easy as possible. Having been in large companies and small, I can see this system fitting in either environment and budget.

Alastair Henderson,

Project Manager, S&C

A company that truly cares

We have been working closely with ComplianceQuest for over a year now, and what impresses me the most, is their professionalism and patience and how much they really care that we are successful. I would have given 10 stars but there were only five.

We have developed some out of the box functionality with our incoming inspection process, and the ComplianceQuest team listened very carefully to our requirements, and provided insightful recommendations. We were easily able to customize the look and feel of the interface which made it user friendly for our inspectors.

The support team always make themselves available and I certainly appreciated all the quick 10 minute online meetings ‘just to make sure’ everything was okay. Thank you to ComplianceQuest for making this a fun project and I look forward to working closely with Gova and Nikki and their team as we introduce non-conformance, SCAR, Production Part Approval Process, Deviations, Audit, and Supplier Portal into our system.

Satish Venkataraman,

Sr. Manager – Quality (SCM), Flipkart

Software Design to Deployment without a single piece of code!!!

Our experience with implementing ComplianceQuest @ Flipkart has been nothing short of a wonder.As the company project lead, I have had the privilege and hands on experience in Designing the System Architecture, Configure and Deploy it across the organization and the entire experience has been nothing short of GREAT… While wearing the hat of System Admin, the most significant feature that I have experienced is the platform’s capability to design, configure/customize and deploy any workflow / module from the front end itself i.e. NO CODING REQUIRED at all. The tool is so simple to use that we hardly reached out to CQ Support for any subsequent customizations and all Enhancements / Add-On’s were implemented In-House and enabled us to de-skill the System Admin role and assign it to people with good command on spreadsheet applications like MS Excel. A true asset for the organization! 3 Cheers for team ComplianceQuest.