CQ Client Testimonials

New kids on the block

We are still getting started and have only just implemented Document Management. We are very excited about the potential for managing our QMS and can’t wait to move onto the other Compliance Quest modules with the help of Amit.

Karen Bligh,

Australian Dental Manufacturing

ADM

Great software with a great team to back it up with!

We’ve been working with ComplianceQuest for about one and a half years (and going). The software itself is very well designed and will help any organization to satisfy QMS requirements. It fits hand in hand with SFDC platform and leverages all that cloud can offer. The software is very intuitive and users can be trained fairly easily. The CQ team is very knowledgeable — provided customization services tailoring to our needs.Would recommend 100%.

Andi Xie,

Quality Engineer

ComplianceQuest and Salesforce – a winning combination

ComplianceQuest pairs the user-friendly tools of SalesForce with a very capable and responsive development / support team resulting in a full QMS application that was adapted to our processes and very easy to implement. Our large, global organization is not an easy group to please. From their patient participation in our configuration workshops to their quick responses to every email and crazy request, the CQ team has proven to be a true partner in our implementation. Their website and demos show how user-friendly and well integrated the modules are. The REAL win is getting this functionality with a team who is truly invested and has gone over and above to make our implementation a success!

Melanie Lees,

Quality Director

Great product, support, and people to work with!

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.

CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Lia Budiman,

Solution Consultant,

Continental Contitech

ComplianceQuest is a great solution for a Quality Management System!

We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (SCORM) content to the entire enterprise. We have several more modules to go after this, but I expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems I have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don’t over think any of that. CQ’s out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other systems. At the end of our work together they will also be pulling all of our CAPA and Non Conformance’s from yet another system, which I suspect will be an easy task for them. Honestly i couldn’t recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go.

Kriss Pavik,

IT Project Manager

CQ Works Great and is a Pleasure to Use

We went live with CQ just a few weeks ago and it works great! We received excellent training and after some playing around and getting used to it we found that it is really easy to use. So far we have implemented Document and Training Management as well as CAPA and both have everything we need right out of the box. After years of cumbersome spreadsheets and databases CQ is a blessing. It makes document management quick and easy… and it’s a pleasure to use.

Helen Cary,

Document Control Specialist

Great Support

Our company has been using this CQ product for our QMS beginning with January 2018. I couldn’t be more pleased with the support we have received developing and rolling out the Complaint Management tool with both internal and external customers.Thanks Lee and Prashanth!

Brian Banerdt,

Global Director of QHSE

An excellent solution for a paperless validated QMS

As a Life-Sciences manufacturing services startup in Costa Rica, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable.

After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit.

If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer. As a Life-Sciences manufacturing services startup in Costa Rica, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable. After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit. If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

Bernal Rodríguez,

CEO

All the QMS processes in one software, excellent choice.

We have implemented CQ in a new medical device start up. The set up and implementation went very smooth and the support from the provider has been outstanding. The system fully supports compliance with ISO 13485.

Some of the reasons why I would recommend the software are: – 100% cloud-based – Allow almost paperless Quality Management System – Excellent customer support – Simple set up and implementation – User friendly – Efficiency and security – Accessible cost for small companies.

Laura Granados,

QMS Systems Development Consultant

ComplianceQuest delivers!

I’ve been using ComplianceQuest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support.

I selected CQ for a number of reasons. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface – it is exactly what I was hoping for. I constantly hear the staff saying, “I love CQ, it’s so straightforward to use”.

The implementation team has met all my expectations. The CQ product ‘out of the box’ meets the majority of my requirements. With some minor configurations we have developed QMS workflows that are highly efficient and robust. A risk-based validation plan also allowed us to move quickly through the foundational functions; Controlled Documents, Change Order, and Personnel. The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them. Customer Support is incredibly timely in their responsiveness; addressing most questions or concerns within 24-48 hours, meanwhile communicating along the way. We are extremely happy with our selection and highly recommend ComplianceQuest.

Donna Matuizek,

Sr. Director Quality

A company that truly cares

We have been working closely with ComplianceQuest for over a year now, and what impresses me the most, is their professionalism and patience and how much they really care that we are successful. I would have given 10 stars but there were only five.

We have developed some out of the box functionality with our incoming inspection process, and the ComplianceQuest team listened very carefully to our requirements, and provided insightful recommendations. We were easily able to customize the look and feel of the interface which made it user friendly for our inspectors.

The support team always make themselves available and I certainly appreciated all the quick 10 minute online meetings ‘just to make sure’ everything was okay. Thank you to ComplianceQuest for making this a fun project and I look forward to working closely with Gova and Nikki and their team as we introduce non-conformance, SCAR, Production Part Approval Process, Deviations, Audit, and Supplier Portal into our system.

Alastair Henderson,

Project Manager

Software Design to Deployment without a single piece of code!!!

Our experience with implementing ComplianceQuest @ Flipkart has been nothing short of a wonder.As the company project lead, I have had the privilege and hands on experience in Designing the System Architecture, Configure and Deploy it across the organization and the entire experience has been nothing short of GREAT… While wearing the hat of System Admin, the most significant feature that I have experienced is the platform’s capability to design, configure/customize and deploy any workflow / module from the front end itself i.e. NO CODING REQUIRED at all. The tool is so simple to use that we hardly reached out to CQ Support for any subsequent customizations and all Enhancements / Add-On’s were implemented In-House and enabled us to de-skill the System Admin role and assign it to people with good command on spreadsheet applications like MS Excel. A true asset for the organization! 3 Cheers for team ComplianceQuest.

Satish Venkataraman,

Sr. Manager – Quality (SCM)