While Salesforce is the #1 customer relationship management (CRM) platform in the world, it is not a supply chain quality management solution for manufacturing companies. Salesforce CRM provides many critical functions for sales and service, but it does not provide the supplier management capabilities of a true EQMS.
In the past, many organizations were forced to develop complex system interfaces to connect Salesforce CRM with legacy QMS to synchronize data and pass transactions. With the advent of companies like ComplianceQuest which developed a Product Lifecycle, Quality and Safety Management system natively on the Salesforce Cloud, companies can now run and fully connect both their CRM and EQMS on Salesforce.
ComplianceQuest and Salesforce CRM share the same data model, user interface, system administration, security profiles, reporting tools, collaboration tools (Chatter), workflow engine, AI and more.
ComplianceQuest on Salesforce helps supply chain and quality managers stay on top of their supplier relations with automated and intelligent supply chain quality management tools.