Changing consumer demands, shrinking operating margins, global supplier network, and the necessity to meet international compliance and regulations are forcing consumer packaged goods (CPG) companies to improve efficiency, reduce costs while mitigating operational risk and managing Nonconformances. To overcome these challenges, companies must adapt their value chains to be responsive to the shifting needs of consumers and the global market, as well as meet international compliance and regulations, such as ISO 9000.
Growing mergers and acquisitions, improved technologies, increased consumer sophistication and the growth of bilateral trading partners have created new opportunities, as well as posed complex issues for CPG companies on multiple levels. Therefore, to succeed in today’s environment means enabling a transparent and streamlined approach to quality management at every stage including enterprise, international, business, suppliers, and unit level.