Complaints Management: Seamless Management of Complaints

CQ Complaints Management ensures organizations have complete control over the management of customer complaints including how complaints are collected, tracked and addressed in compliance with industry guidelines and regulations.

For medical device companies, decision trees are included for various global regulatory bodies including the FDA, EU, Australia, Brazil, Canada and more. Regulatory reports are generated and can be provided by PDF or XML for submission. Use CQ's direct reporting to the FDA for single click submissions.