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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Revolutionize the industry by unifying data, streamlining operations, and enabling AI-driven insights for a truly connected and efficient production ecosystem
Discover how Salesforce CRM and Services combined with product lifecycle, quality and safety helps your manufacturing business become more efficient and productive. Learn about connecting your entire business to a single, integrated system, and how Salesforce leverages product lifecycle, quality and safety tools to give your workers anywhere anytime access to the data and functions they need to do their jobs.
While Salesforce is the #1 customer relationship management (CRM) platform in the world, it is not a quality and safety system designed for manufacturing companies. Salesforce CRM provides many functions for sales and service, but it does not provide critical product lifecycle, quality and safety functionality like product design, customer complaints with regulatory reporting, quality assurance/quality control, supplier quality management, risk management, document and training management, change control, health and safety and environmental solutions.
In the past, many organizations were forced to develop complex system interfaces to connect Salesforce CRM with multiple disparate legacy product lifecycle, quality and safety systems to synchronize data and pass transactions. Now that is not necessary with the advent of companies like ComplianceQuest which developed its next gen cloud Product Lifecycle, Quality and Safety Management natively on the Salesforce platform. Companies can in fact now run both CRM and services and product lifecycle, quality and safety on the Salesforce Platform.
So, Salesforce is not a quality and safety system, but you can run ComplianceQuest alongside CRM and Services all on the Salesforce Cloud Platform. ComplianceQuest and Salesforce CRM and Services share the same data model, user interface, system administration, security profiles, reporting tools, collaboration tools (Chatter), workflow engine, AI and more.
ComplianceQuest Product Lifecycle, Quality and Safety Management Solution on Salesforce helps manufacturers become more efficient, productive and agile, and gives manufacturers a 360° view of their customers, products, employees, quality and compliance.
With Salesforce CRM and Compliancequest Product Lifecycle, Quality & Safety, you can connect your entire business, including employees, suppliers, products, equipment and data, to a single, unified system for your entire business to:
Improve communications with your customers, suppliers and employees with embedded social media and custom portal features, all available on mobile devices.
Eliminate the divide between Sales and operations with 360° visibility into customer activity, customer cases and complaints and the actions being such as CAPAs being taken to reslove them.
Help customer service resolve customer issues more quickly and efficiently, with features such as automatic complaint triage.
Help Customer Service resolve customer issues more quickly and efficiently, with features such as automatic complaint triage.
Your manufacturing business must remain competitive to succeed. ComplianceQuest on Salesforce automates manual tasks by allowing you to enter data and access documents more quickly and accurately. It gives you the agility you need to respond to changing customer demands and markets:
Improve the speed and accuracy of your audits and facilitate collaboration with all stakeholders involved with powerful planning, scheduling, document finding and automation tools.
Precisely and compliantly manage trainings and training requirements across locations.
Enjoy a simple, consistent user interface across all functions.
Keep suppliers, production and deviations in check with our automated supply chain quality management tools, supplier portals and more.
Manage and deploy changes effectively and consistently with simpler collaboration and automatically connect change requests with other QMS process including CAPA, Audits and Documents.
One of the most important benefits of ComplianceQuest on Salesforce is the ability to access all of your data and on-the-fly and make critical business decisions anywhere, anytime:
Give your employees a meaningful, efficient and simple mobile user experience.
View critical data, quality and safety processes, including KPIs, investigations and audits, in real-time data dashboards on a mobile device.
Automate document management and revision control, and get complete visibility into change records, CAPAs and non-conformances in progress. Print quality records anytime with customizable printouts.
Plan, implement, and control the management review meetings on a desktop or mobile device.
Is your legacy on-premise system holding you back? ComplianceQuest’s AI-powered Product Lifecycle, Quality and Safety Solution on the Salesforce Platform is a modern, customer-centric cloud-based EQMS solution that evolves with your business:
Scale your solution up or down to meet changing business requirements.
Leverage powerful analytics to act on critical business information and drive innovation.
Expand your solution with apps on the Salesforce AppExchange that integrate out of the box.
Salesforce manufacturing lets you expand ComplainceQuest EQMS without complex software programming through the Lightning platform. The Lightning platform gives you a simple user interface to configure screens, process flows and purpose-built apps:
Use point-and-click tools to drag and drop pre-built components.
Easily create real-time dashboards that use both QMS and CRM data in a matter of minutes.
Build your own apps using the same consistent data model used across all Salesforce platform services.
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