Discover how Salesforce CRM and Services combined with product lifecycle, quality and safety helps your manufacturing business become more efficient and productive. Learn about connecting your entire business to a single, integrated system, and how Salesforce leverages product lifecycle, quality and safety tools to give your workers anywhere anytime access to the data and functions they need to do their jobs.
While Salesforce is the #1 customer relationship management (CRM) platform in the world, it is not a quality and safety system designed for manufacturing companies. Salesforce CRM provides many functions for sales and service, but it does not provide critical product lifecycle, quality and safety functionality like product design, customer complaints with regulatory reporting, quality assurance/quality control, supplier quality management, risk management, document and training management, change control, health and safety and environmental solutions.
In the past, many organizations were forced to develop complex system interfaces to connect Salesforce CRM with multiple disparate legacy product lifecycle, quality and safety systems to synchronize data and pass transactions. Now that is not necessary with the advent of companies like ComplianceQuest which developed its next gen cloud Product Lifecycle, Quality and Safety Management natively on the Salesforce platform. Companies can in fact now run both CRM and services and product lifecycle, quality and safety on the Salesforce Platform.
So, Salesforce is not a quality and safety system, but you can run ComplianceQuest alongside CRM and Services all on the Salesforce Cloud Platform. ComplianceQuest and Salesforce CRM and Services share the same data model, user interface, system administration, security profiles, reporting tools, collaboration tools (Chatter), workflow engine, AI and more.
ComplianceQuest Product Lifecycle, Quality and Safety Management Solution on Salesforce helps manufacturers become more efficient, productive and agile, and gives manufacturers a 360° view of their customers, products, employees, quality and compliance.