Audit Management

Discover and resolve issues by building continuously improving Quality and Safety Management Systems. Digitally transform your audit management process from audit planning and preparation to report and closure.

Make it easy for people to drive efficiency and effectiveness into the audit management process.

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With CQ’s Audit Management Software, you can build a flexible, scalable and configurable audit management workflow based on the specific needs of your organization. You can automate a rapid audit process or configure workflows for complex audits.

CQ Audit Management makes audit planning easy with a calendar view where managers can create, schedule, and manage different types of audits all in one place. CQ simplifies collaboration between auditors, suppliers and even regulators with quality and safety workflows based on best-practices and inbuilt modern tools. The data-driven audit solution helps quality and safety leaders “know their gaps,” take preventive action, and overall, stay compliant to all regulations.

- Businesses need to plan their internal and external audits and determine the frequency based on the business risk and relevant regulatory requirements. From audit planning, scheduling to documenting findings and initiating investigations and CAPAs where required, CQ Audit Management Solution automates the entire audit workflow. Quality and safety leaders can set up yearly or quarterly calendar views that enable all stakeholders to be alerted about scheduled audits and prepare accordingly. It also empowers them to flexibly choose between complex, stringent or streamlined audits.
- Automating the audit workflow with CQ Audit Management Solution empowers business leaders with data at their fingertips – to identify gaps and predict quality and safety performance in the future. The software gives access to documents and reports of past audits as well to enable you to capture failure trends and escalate audit responses to NC or CAPA Software for continuous improvement. With this, businesses can experience better performance, customer satisfaction, and thereby, growth in revenues.
- Different regulatory standards such as ISO 9001, ISO 13485, FDA 21 CFR Part 11 have different requirements. The regulations cover all aspects of the product value chain and the need for each function will vary depending on risk factors. With CQ Audit Management Solution, planning audits around each of these and defining the frequency based on the gaps and business risks becomes easier. CQ’s Audit Management Solution also improves compliance to standards by integrating with CQ’s Training Management Solution to ensure only qualified personnel are assigned based on the standard selected.
- The key to being 100% compliant revolves around having a proactive risk management strategy. The first step to risk management is to know your gaps. And, the audit process helps you uncover and document these gaps. To remain audit and inspection ready requires the business to plan, manage changes, learn from the past audits, create schedules and assign roles and responsibilities, organize data and documents and conduct periodic internal audits. The CQ Audit Management Solution helps in every step of the way, providing visibility and transparency across the entire process.
- Warning letters, product recalls and fines are some of the ways non-
  compliance is penalized. This can cause losses for quality leaders in terms of investments for reworking a product or scrapping it and starting afresh. Safety leaders may face higher employee attrition and low productivity. Litigation, penalties, and compensations can add to the costs. The reputation of the business can also suffer causing a severe dent in market growth. Periodic and well-planned and executed audits can help mitigate these risks by identifying the gaps in a timely manner and reduce the impact to the business. The CQ Audit Management Solution can manage the entire audit cycle, including approvals, investigations, and linked records to ensure greater compliance and growth.

Support Your Entire Organization

Audit Leader

Enable audit scheduling for auditing the supply chain, internal operations, and regulatory compliance.
Audit Coordinator

Scheduling audits at a predefined frequency for key suppliers, R&D, manufacturing, testing.
Auditors

Complete the full audit process, access past audit data, have greater document control.
Operations/Supply Chain

Ensure processes are being followed.
Management

Review and analyze the effectiveness of the audit program and the state of compliance.

What They Say About Us

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity. CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Lia Budiman, Solution Consultant

Continental Contitech
With ComplianceQuest, we have been able to build a solid foundation. If an audit is conducted, everything is transparent.
The auditor can easily see that what we do complies with the necessary requirements. It’s easy to implement, extremely configurable, and the software adjusts to follow your procedures. The interface is great and it’s effortless to navigate as there aren’t a lot of steps to complete a task. ComplianceQuest provides excellent customer service and support and is always available when you need them.

Quality Systems Manager

Establishment Labs

Key Features of CQ Audit Management Solution

Planning and Scheduling

Plan and schedule audit by site, department, suppliers.
Preparing for an Audit

Auditors are notified of upcoming audits, and they can prepare by reviewing past audits, open findings, critical findings, and CAPAs.
Conducting Audits

Take notes, document findings, categorize relevant findings, anywhere, on any device.
Findings Documentation and Categorization

Document findings, attach evidence, and categorize them.
Audit Report Generation

Generate as many audit reports as needed using pre-built audit templates.
Findings Policy

Set up policies for findings based on audit and finding type.
Risk Assessment

Capture the risk profile during the audit planning phase and review as per audit findings.
Escalation to CAPA

Prioritize findings and initiate CAPA based on risk.
Supplier Portal and Interaction

Consolidate all quality data for suppliers to interact and respond to audit findings.
External Responses

Track external responses to audit findings from suppliers, customers, and internal teams.
Audit Finding Response

Document audit finding responses along with related investigations and actions.
Collaboration

Solicit feedback from the supply chain without giving up ownership of tasks.
Mobile Access

Access your CQ Audit Management solution on the go, anywhere, anytime and on any device.
Reporting and Analytics

Utilize pre-developed best-practices-based reports and create additional reports and dashboards.
Social Like and Follow

Like and follow relevant records in the system and be notified via email, dashboard, and mobile to stay abreast of developments.