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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Our courses are designed to help you onboard CQ’s out-of-the-box functionalities, come up to speed with new releases and learn common administrative setups.
We offer:
Duration - 9 hours
This course is designed around the Audit process workflow, from scheduling an audit, preparing criteria and questionnaires for internal and external audits, subsequent findings and their responses, and any other related follow-up activities. It covers ground on managing Audit records on the CQ platform from various vantage points, such as the auditor, auditee or a post-findings task assignee using real world scenarios.
Audience - Individuals who are frontline to internal and external Audit processes at their organization.
This course outlines an overview of a typical Corrective and Preventive Actions (CAPA) process at any organization, from creation of the CAPA process, its association with any subsequent Change Control requirements or Controlled Document revisions. The course will also briefly highlight a parallel CQ module, CAPA 8D, which offers a stepwise functionality of a CAPA workup. Learn about different types of CAPA processes and requirements using real world and hands-on scenarios and how they interact with the rest of the CQ suite.
Audience - Individuals who would be in charge of creating and maintaining a CAPA and recording associated details during the process.
This course is aimed at individuals who are change agents in their organization and will be responsible for creating and managing Change Control related activities at their organization. It dives deep into management of Change Requests and subsequent Change Orders, as well as creating decision-based assessments and questionnaires that ensure the priority of change across the business. Learn about enhanced functionalities in new release versions and configure the module using real world scenarios and use cases.
Audience - Any personnel who create and manage Change Control activities
This course is designed specifically to showcase the Complaint Management process as it pertains to the CQ Suite. Learn about how the module allows for complaints intakes, assignments and tasks on any subsequent investigations, associated parts and processes as well as regulatory reporting. The CQ module offers a unique platform to directly execute and prepare regulatory reports and ensure their seamless submission, be it in a manual format or directly to a Regulatory Body’s portal (namely, FDA) using a AS2 gateway functionality.
Audience - Individuals who would create and maintain Complaints and be responsible for submitting the related concerns to any Regulatory Body where the nonconforming products are distributed.
Duration - 9 Hours
This course is aimed at individuals who want an in-depth overview on how to create, manage, store and configure Controlled Documents. The course would be ideal for administrative users of the ComplianceQuest platform and personnel who would be responsible for the entirety of the lifecycle of Controlled Documents at their organization: from their creation, management to obsoletion. Learn about enhanced functionalities and how to configure and manage them based on the different types of user profiles using real world scenarios.
Audience - Individuals who are responsible for creation and management of Controlled Documents at their organization and CQ Admin Users
Duration - 3 Hours
This course covers topics regarding creating and managing equipment, facilities and other assets at an organization. Any scheduled or unscheduled tasks with these assets is also managed through the CQ platform, which this course will outline using real world examples.
Audience - Individuals who manage, repair or conduct scheduled maintenances on equipment and assets at their organization.
This course is designed to walk individuals through the process of maintaining inspection criteria and carry out inspection activities per the associated criteria. Learn how to track, conduct and complete inspections in various departments such as raw material receipt and product returns per documented specifications in a timely manner, and respond to any criteria that do not meet specifications.
Audience - Individuals partaking in daily inspection activities in departments such as shipment, raw material inventory and product returns to name a few.
This course is aimed at individuals who manage nonconforming products and processes on a consistent basis. The module goes through all the steps of a deviation - recording, quarantining, root cause determination and investigations if necessary. In addition, all associated set-ups in CQ with respect to nonconformances are also covered within this course using real world scenarios.
Audience - Individuals who work with nonconforming products and processes and who are responsible for maintaining these records on a consistent basis.
This course covers all topics associated with Product Lifecycle Management. Strategies, regulatory needs and tasks associated with introduction and management of products through the entirety of its lifecycle can be recorded, managed and processed using the CQ platform. Individuals attending this course will learn to manage parts and their families, obtain key metrics and performance data and share feedback with key stakeholders using real world scenarios and for every viable step of the product cycle.
Audience - Individuals responsible for inception and creation and design of new parts or product, their subsequent management through all stages of a product lifecycle.
Duration - 3 hours
This course is designed to teach individuals how to maintain centralized risks at the project, process or company level. Through AI and analytics capabilities, the platform can also offer insight into trends and key metrics on identified risks. Learn how to conduct and manage risk management activities using real world scenarios.
Audience - Individuals who are responsible for risk assessment and management for projects, processes or company wide initiatives.
This course is designed for the entirety of the Supplier Management, including introductions, validation and maintenance of new and existing Suppliers. In addition, it offers a unique perspective of addressing deviations and highlighting supplier performance whenever required. Learn how to create, maintain and manage effective supplier relationships using the Supplier Management suite through real world scenarios.
Audience - Individuals who work with suppliers and vendors on a consistent basis, usually in Supply Chain or Manufacturing departments.
Duration - 6 Hours
This course is aimed at individuals who will be responsible for managing training requirements at their organization. Training Management also dives into setting up training plans, courses and assessments in Compliance Quest and manages pre-requisite training for personnel across their business.
Audience - Individuals who are managing training requirements on a consistent basis.
This training contains multiple session to explain CQ as a product and package, CQ configuration/customization needs, best practices to follow and how the package can be harmonized when multiple developers and teams are working on it.
Advanced part of this training explains the CQ UI Framework which CQ UI forms are built on.This course is a deep dive into the CQ UI framework and tools to generate UI components. This also covers common use cases during the in-class hands-on session,allowing the participants to learn,explore and apply the concepts.
This course outlines how CRMA analytics can be used to integrate different data sources, perform ETL operation and build interactive reports and dashboards. The training will also explain how AI has been incorporated into CQ suite to classify quality records and detect similarities/occurrences and suggest best actions to perform.
Audience - Business/Data Analysts, Data Engineers, Salesforce CRMA admins and developers.
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