Connect Your Middle Office. Achieve Exceptional

With CQ.AI, free up resources, focus on the metrics that matter, and drive growth & innovation!
Leverage the power of AI across the platform to automate tasks, improve efficiency, reduce errors, save time and cut costs.

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  Audit Agent

  • I cut down your manual work in the audit process
  • Automatically categorize audit finding type
  • Identify and display recurring findings
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  CAPA Agent

  • I help you in meeting compliance and taking timely actions
  • Find CAPA records related to existing investigations to flag potential failures
  • Recommend escalation to CAPA for recurring NCs or linked issues
  • Automate categorization and prioritization of CAPAs based on risk and recurrence
  • Assist in generating investigation summaries aligned to best practices
  • Assist in identifying root causes and suggesting corrective actions
  • Help track progress of CAPA tasks and ensure timely closure
  • Link CAPAs to related NCs, audits, and complaints for full traceability
  • Surface insights into CAPA effectiveness with embedded analytics
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  Complaints Agent

  • I never let a complaint go unnoticed
  • I automate Case to Complaints triage
  • Sort, classify and categorize complaints
  • Find similar complaint records linked to an investigation
  • Automatically merge and close duplicate records
  • Determine if a complaint needs to be reported to a health authority
  • Find and select multiple similar complaints to start an investigation
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  NC Agent

  • I help you report nonconformances quickly using conversational AI
  • Automatically structure reported details using formats like 5W2H to ensure consistency
  • Detect and display similar NCs/deviations to highlight recurring issues
  • Recommend the right NC category to reduce manual effort and errors
  • Provide analytics within the record to track trends, risk impact, and drive decisions
  • Generate summaries of NC records for easy stakeholder access
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  Safety Agent

  • I help save your valuable time so you can prioritize workplace safety
  • Find similar incident records linked to an investigation
  • Automatically merge and close duplicate records
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  Supplier Agent

  • I help you to improve supplier performance and take timely actions
  • Identify recurring supplier issues and recommend escalation to CAPA
  • Identify communication reason from supplier emails and route to the appropriate group