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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
With CQ.AI, you can free up resources, focus on the metrics that matter, and eliminate menial tasks so you can drive real growth & innovation! Leverage the power of AI across the platform to automate tasks, boost efficiency, reduce human error, eliminate burnout, and improve employee retention.
You are probably seeing a lot of hype and vague statements around AI and advanced analytics capabilities in the market without any explanation on how these technologies will be practically applied to improve your quality, safety, and product lifecycle processes. That’s the challenge: a lot of technical jargon and no understanding of possible use cases.
Get Full Visibility Over Your Product Development Processes
Our AI capabilities identify quality trends in real time for faster, more efficient action.
Revolutionize Complaints Management
Transform customer complaints into insights for continuous improvement through smart automation and integrated reporting.
Document and Learning Management Reimagined
Say goodbye to paper! Automate routine tasks, reduce manual errors and modernize processes with our connected document and learning management system.
Transformative Quality Management
Boost efficiency, increase satisfaction, and trim costs. Our AI-powered solution reduces human error and improves data quality, ensuring uniform application of quality standards.
Risk Management Integration
Enable risk-based thinking throughout your processes with our integrated solution. AI algorithms aid in informed, data-driven decisions, removing bias and providing a holistic approach to risk management.
Supplier Management Excellence
Increase supplier performance and streamline your supply chain. Flag quality issues and monitor quality metrics in real time with our AI's predictive capabilities.
Proactive Safety and Environmental Management
Identify and minimize safety events, safeguard workers, and monitor your company’s environmental impact. Our system ensures regulatory compliance and real-time monitoring for non-compliance.
ComplianceQuest offers more than 20 real applied AI features that are implemented into day-to-day tasks and processes. Our applied AI use cases need very little configuration to adapt to your workflows and they provide value not only to quality, safety, and product lifecycle managers, but all users with intelligent recommendations, advanced decision-making features, and predictive analytics to reduce errors, improve efficiency, and boost innovation. Let AI do the tedious stuff for you like eliminating duplicate entries, flagging rapidly trending complaint topics and recommending actions, or identifying supplier issues and suggesting escalation.
CQ’s Applied AI helps businesses with use cases across complaints management, audit management, nonconformance, CAPA, safety incidents, overall user experience, and more. The more data the model is exposed to, the better it knows your specific business.
I assist you in making smarter decisions
I cut down your manual work in audit and risk processes
I help you improve customer satisfaction
I help you meet compliance and take timely actions
I help save valuable time so you can prioritize safety
I help you improve supplier performance and take timely actions
I improve user experience to make it easy for users to do their job
Let’s look at one example for audit:
Audits are an indispensable tool for continuous improvement as well as compliance with quality, safety, and product lifecycle standards. However, managing the different types of audits, consolidating findings, and then acting on findings generated from audits can easily become a challenge, especially if it is needed across different locations.
Let’s say an audit manager scheduled an internal audit for a manufacturing site in Chicago. During the onsite audit, the auditor must assign each audit finding with a finding type which can be a subjective decision. With CQ.AI, the auditor gets a recommendation for the audit finding type based on the narrative description entered whereas CQ.AI simply has compared it to similar previous findings in the system.
Once the audit is done, the site manager receives the report of the audit findings. To truly benefit from the audit, the site manager needs to assess the findings and compare them to previous findings to notice any trends or reoccurrences. With CQ.AI there is no need to waste time manually going through previous audit records. The site manager automatically gets a list of similar audit findings with a score for each finding and a recommendation to mark as reoccurring. The manager can then easily start an investigation and escalate to a CAPA if needed.
Decreased risk of non-compliance during external audits
Quicker detection and management of reoccurring product lifecycle, quality, and safety issues
Decreased time, labor, and cost needed for audit execution and management
Decreased manual/human errors and decision bias
Unlike others in the market, CQ offers AI across its entire platform with out-of-the-box “applied” AI use cases (complaints, audits, inspections, etc.) tailored for your unique use cases. Don’t waste time on the technical jargon, instead reap the benefits of highly proven, AI-infused workflows that make day-to-day tasks much easier.
Checklist | November 14th, 2022
Requirements for Complaint Handling Procedure
Utilizing Complaints Data Towards Organizational Betterment
Efficient Complaints Handling for Medtech and Life Science with 5 Foolproof Checklists
Checklist | December 27th, 2022
We all know that the process of managing complaints can be tedious, time-consuming, and can easily lead to overburdened agents,…
At ComplianceQuest, we published a whitepaper titled “Applied AI: The…
Smart processes, elimination of redundant procedures, in-depth analytics, unparalleled accuracy…
Globally, AI is being used to drive improvements in the…
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