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Power Your Enterprise with CQ.AITM for Clinical, Quality, Health and Safety

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Complete digital transformation for your
enterprise requires a shift to predictive process management for Clinical, Quality or Safety.

Predictive process management means that businesses learn from the data collected and apply these learnings in a consistent and
intelligent way.

The shift to predictive process management requires significant augmentation of decision making across the enterprise with advanced tools of artificial intelligence (AI) combined with predictive analytics.

Impact of Artificial Intelligence
Impact of Artificial Intelligence in Today’s World and the
Future of Next Generation Quality and Safety Systems

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CQ.AITM Supports the Following Capabilities

Natural Language Processing (NLP)

Natural Language Processing (NLP)

Leverage NLP to detect, analyze and convert unstructured data into classifications for quality events to help drive consistency by removing bias.

Intelligent Chat Bots powered by Conversational CQ.AI

Intelligent Chat Bots powered by Conversational CQ.AI

Highly interactive chat bots help users engage with the system effortlessly as needed. Integrating CQ.AI in these chat bots helps users perform complex actions through conversational CQ.AI.

Machine Learning (ML), Trending Insights and Signal Detection

Machine Learning (ML), Trending Insights and Signal Detection

Use Machine learning, trending, and insights to monitor, detect and predict potential high-risk issues to automate the required actions to be taken to mitigate promptly through proven and consistent workflow steps.

Vision and Image Processing

Vision and Image Processing

Drive tremendous improvement to productivity with AI powered vision and image processing, automatically monitor attachments and detect product information, lot info, issue dates, potential nonconformance, auto create workflow records and auto populate record values as needed.

Predictions and Decision Making

Predictions and Decision Making

With growing product and process complexity, quality and safety teams are pressed to stay on top of critical quality and safety issues and prioritize those which are most urgent. CQ.AI provides powerful, AI-assisted recommendations to automatically classify, categorize and streamline issues this helps with the triaging of the quality and safety event handling.

Email Discovery and Unstructured Data Processing

Email Discovery and Unstructured Data Processing

With the integrated email content discovery, intercept, process, analyze and
recognize issues and automatically trigger the creation of issue records and auto populate where possible with field values to drive increased productivity.

Next Best Action/Recommendation (NBA)

Next Best Action/Recommendation (NBA)

Fully leverage the Next Best Action capability for recommendations to the users on what is the most logical next step in the workflow. NBA helps users take actions in a consistent manner by knowing what to do next.

Classification/Categorization and Prioritization

Classification/Categorization and Prioritization

The ability to automatically, accurately and systematically classify events early on in processes helps quality teams to quickly triage and ensure timely, and appropriate action is taken to minimize recurring product issues and negative customer impact. The path to properly classify, evaluate, and identify root cause and determine the necessary actions to prevent further occurrences involves sifting through tremendous amounts of data and is often not straightforward.

Similarity Identification

Similarity Identification

Avoid unnecessary investigations by improving “first-time issue” classification, reportability and risk. Identify similar issues and re-use previous investigations to eliminate the same or similar issues repeatedly and share the lessons across the enterprise.

Next Generation AI Powered
Enterprise Quality and Safety
Management System – A Frost
& Sullivan Whitepaper

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A Frost & Sullivan Whitepaper

Next Generation AI Powered
Enterprise Quality and Safety
Management System – A Forst
& Sullivan Whitepaper

Read Whitepaper

Value and Benefits

Value and Benefits
Compliance

Compliance

Reduce compliance risks by minimizing bias, un-forced errors, and potential associated regulatory actions

Customer Satisfaction

Customer Satisfaction

Protect brand value and Increase customer satisfaction due to quicker, timely, consistent, and accurate investigations and responses

Productivity

Productivity

Significantly increase productivity using data driven decision making and taking actions that require human involvement and allowing for automatic escalations, close and effectiveness checks

Cost Reduction

Cost Reduction

Significantly reduce cost with reduction or elimination of issues through early detection guided by data trends and insights,
identification of similar issues and sharing of knowledge / lessons learnt to address issues through proven investigations, root causes and action plans

Trusted by World's Top Quality-centric Companies

Continental contitech
Quote
Great software with a great team to back it up with!
We’ve been working with ComplianceQuest for about 1 year and half (and going). The software itself is very well designed and will help any organization to satisfy QMS requirements. It fits hand in hand with SFDC platform and leverages all that cloud can offer. The software is very intuitive and users can be trained fairly easily. The CQ team is very knowledgeable — provided customization services tailoring to our needs. Would recommend 100%.
Andi Xie, Quality Engineer, Continental Contitech
Dialight
Quote
ComplianceQuest and Salesforce are perfectly adapted to the needs of our company!
We’ve been working with Compliance Quest for over a year with great results integrating our QMS system and giving us the opportunity to globally improve in so many ways! we will integrate all our processes into this amazing tool to take our business to the next level! Excellent support at any time!
Joanna Napoles, Quality System Administrator
Digi - Key
Quote
ComplianceQuest is a great solution for a Quality Management System!
We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time.
Kriss Pavik, IT Project Manager
CEAT
Quote
EQMS done the right way!!!
We have just migrated our change, complaint, audit and document management system onto the eQMS provided by Compliance Quest. Compliance Quest has given excellent support in providing customization to our specific QMS requirements and sustained guidance through the entire migration and integration process.We are receiving excellent feedback from the users on the interactive and easy to user interface. Data analysis & review and cross functional collaboration can be done in real-time which has really enhanced our QMS. Highly recommended!
Sudharshan Shetty
Extremity
Quote
Amazingly Robust, Compliant and Easy to Use
I brought in ComplianceQuest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with ComplianceQuest in Q4 2017. Our experience has been overall very positive throughout selection to implementation.
Niyati Patel, Manager-Quality Assurance
Power Your Enterprise with CQ.AI Platform
to Solve your Complex Processes

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