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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
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Brochures
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Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Association for Manufacturing Excellence International Conference 2025
06 Oct, 2025
St. Louis, MO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
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The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Protect public health with the FDA Adverse Event Reporting System, ensuring swift action through timely tracking and reporting of adverse events.
The FDA Adverse Event Reporting System is a database that includes reports of adverse events, medication errors, and product quality complaints that lead to adverse events, all of which have been submitted to the FDA. These reports are used to track adverse events and medication errors related to prescription and over-the-counter drugs, biologics, medical devices, and dietary supplements. FAERS plays a vital role in post-market surveillance, helping the FDA identify safety concerns, unusual side effects, and emerging drug and product safety trends. This data-driven system is used by the regulatory body to monitor and maintain the ongoing safety of medical products on the market. It also supports international collaboration and research efforts while promoting transparency and public access to de-identified data.
The FDA Adverse Event Reporting System is a useful tool for the FDA to monitor various activities. FDA Adverse event reporting requirements include:
An adverse event can be defined as any side effect or unexpected experience witnessed by humans with the use of a drug or other therapeutic biologic, irrespective of its relation to the use of the product. An adverse event could occur:
All adverse events and medication errors are coded based on the Medical Dictionary for Regulatory Activities (MedDRA) terminology. The FDA established FAERS to handle reports of the following nature:
Consumers who wish to report an adverse event to the FDA can do so using the online reporting form instead of expecting the healthcare provider to report to the FDA. The report will include personal information about the consumer, product details, problem or reaction, and any other medical treatments or outcomes. To submit voluntary adverse event reports, consumers can follow any of the following methods:
FAERS, the FDA Adverse Event Reporting System, is a database the FDA maintains. It stores reports of adverse events, medication…
Earlier this year, the Food and Drug Administration (FDA) decided to bring greater alignment between its medical device Quality System…
At ComplianceQuest, we recently published a whitepaper on what would be the most efficient way to submit MedWatch information (reports…
Clinical reviewers evaluate the reports in FAERS in the Center for Drug Evaluation and Research (CDER) and the Center for Biologics Evaluation and Research (CBER) to monitor products’ safety after the FDA approves them.
If a potential safety concern is discovered in the FDA Adverse Event Reporting System, further evaluation is performed. Based on the evaluation, the FDA may take regulatory action(s) to improve product safety and protect public health, such as:
FDA regulates several products across industries. FAERS can be used to report any of the following products:
The reports submitted through FAERS are evaluated based on clinical reviewers’ various parameters in the Center for Biologics Evaluation and Research (CBER) and the Center for Drug Evaluation and Research (CDER). These reports can be submitted by:
Further, manufacturers can receive reports from consumers and healthcare professionals. If a manufacturer receives such reports, they are required to send the report based on the regulations specified by the FDA.
FAERS reports can be submitted online, through a consumer reporting form such as FDA 3500B, or through telephone. Some of the FDA-regulated products are:
Cosmetics
Food
Combination products
Medical devices
Special nutritional products
Biologics
Prescriptions or over-the-counter medications
Customer Success
The FAERS public dashboard is user-friendly as it offers data based on a query in the form of information and charts. The data is also searchable based on product or timeframe. The data from the FDA Adverse Event Reporting System is available readily to the public in various forms, including a highly interactive web-based dashboard, extracted data files of individual case safety reports from the FAERS database, and individual safety files that can be acquired through a Freedom of Information (FOI) request to the FDA.
We implemented ComplianceQuest (CQ) to replace our previous Complaint Management System. From the very first day, CQ went above and beyond to help provide expertise on how to automate our business processes in CQ, providing insight into how to properly migrate data to CQ, all while ensuring that our new processes were FDA compliant. They worked day and night to ensure our requirements were met.
Great people, Great product, and Great Service. I highly recommend ComplianceQuest to all.
Jamal Austin,Project Manager / Business Analyst,
FDA and ISO compliant environments are stringent about non-conformance of product, material, or component. Nonconformance and elimination of its cause are critical to an organization’s Quality System. Failure to conform or report to the FDA Adverse Event Reporting System can lead to costly rework or a product recall. With CQ Nonconformance Management Solution, companies can capture, triage, investigate, and dispose of all non-conformances in a timely and effective manner. Our primary goal, in addition to reducing CoQ, is to capture and act on a nonconformance before it leaves the organization and reaches a customer.
An adverse event is any unintented experience a patient encounter upon using a medical product. Some of the most prominent ones include death, life-threatening symptoms, disability or permanent damage, hospitalization, or congenital anomaly. FDA recommends patients and medical device users to report these cases to take action.
MedWatch is the FDA’s tool for submitting adverse event reports. FAERS is the database where those reports are stored and analyzed to monitor product safety.
In 2018, the US FDA had announced its plans to harmonize FDA Quality System Regulations (QSR) with ISO 13485:2016 quality…
One of the most important quality system elements is the…
You would be surprised to know that many of the…
This Advanced Compliance Writing Webinar will teach you how to…
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