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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Discover and resolve issues by building continuously improving Quality and Safety Management Systems. Digitally transform your audit management process from audit planning and preparation to report and closure.
Make it easy for people to drive efficiency and effectiveness into the audit management process.
With CQ’s Audit Management Software, you can build a flexible, scalable and configurable audit management workflow based on the specific needs of your organization. You can automate a rapid audit process or configure workflows for complex audits.
CQ Audit Management makes audit planning easy with a calendar view where managers can create, schedule, and manage different types of audits all in one place. CQ simplifies collaboration between auditors, suppliers and even regulators with quality and safety workflows based on best-practices and inbuilt modern tools. The data-driven audit solution helps quality and safety leaders “know their gaps,” take preventive action, and overall, stay compliant to all regulations.
Businesses need to plan their internal and external audits and determine the frequency based on the business risk and relevant regulatory requirements. From audit planning, scheduling to documenting findings and initiating investigations and CAPAs where required, CQ Audit Management Solution automates the entire audit workflow. Quality and safety leaders can set up yearly or quarterly calendar views that enable all stakeholders to be alerted about scheduled audits and prepare accordingly. It also empowers them to flexibly choose between complex, stringent or streamlined audits.
Automating the audit workflow with CQ Audit Management Solution empowers business leaders with data at their fingertips – to identify gaps and predict quality and safety performance in the future. The software gives access to documents and reports of past audits as well to enable you to capture failure trends and escalate audit responses to NC or CAPA Software for continuous improvement. With this, businesses can experience better performance, customer satisfaction, and thereby, growth in revenues.
Different regulatory standards such as ISO 9001, ISO 13485, FDA 21 CFR Part 11 have different requirements. The regulations cover all aspects of the product value chain and the need for each function will vary depending on risk factors. With CQ Audit Management Solution, planning audits around each of these and defining the frequency based on the gaps and business risks becomes easier. CQ’s Audit Management Solution also improves compliance to standards by integrating with CQ’s Training Management Solution to ensure only qualified personnel are assigned based on the standard selected.
The key to being 100% compliant revolves around having a proactive risk management strategy. The first step to risk management is to know your gaps. And, the audit process helps you uncover and document these gaps. To remain audit and inspection ready requires the business to plan, manage changes, learn from the past audits, create schedules and assign roles and responsibilities, organize data and documents and conduct periodic internal audits. The CQ Audit Management Solution helps in every step of the way, providing visibility and transparency across the entire process.
Warning letters, product recalls and fines are some of the ways non-compliance is penalized. This can cause losses for quality leaders in terms of investments for reworking a product or scrapping it and starting afresh. Safety leaders may face higher employee attrition and low productivity. Litigation, penalties, and compensations can add to the costs. The reputation of the business can also suffer causing a severe dent in market growth. Periodic and well-planned and executed audits can help mitigate these risks by identifying the gaps in a timely manner and reduce the impact to the business. The CQ Audit Management Solution can manage the entire audit cycle, including approvals, investigations, and linked records to ensure greater compliance and growth.
Audit Leader
Enable audit scheduling for auditing the supply chain, internal operations, and regulatory compliance.
Audit Coordinator
Scheduling audits at a predefined frequency for key suppliers, R&D, manufacturing, testing.
Auditors
Complete the full audit process, access past audit data, have greater document control.
Operations/Supply Chain
Ensure processes are being followed.
Management
Review and analyze the effectiveness of the audit program and the state of compliance.
We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity. CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.
Lia Budiman, Solution Consultant
Continental Contitech
With ComplianceQuest, we have been able to build a solid foundation. If an audit is conducted, everything is transparent. The auditor can easily see that what we do complies with the necessary requirements. It’s easy to implement, extremely configurable, and the software adjusts to follow your procedures. The interface is great and it’s effortless to navigate as there aren’t a lot of steps to complete a task. ComplianceQuest provides excellent customer service and support and is always available when you need them.
Quality Systems Manager
Establishment Labs
Planning and Scheduling
Plan and schedule audit by site, department, suppliers.
Preparing for an Audit
Auditors are notified of upcoming audits, and they can prepare by reviewing past audits, open findings, critical findings, and CAPAs.
Conducting Audits
Take notes, document findings, categorize relevant findings, anywhere, on any device.
Findings Documentation and Categorization
Document findings, attach evidence, and categorize them.
Audit Report Generation
Generate as many audit reports as needed using pre-built audit templates.
Findings Policy
Set up policies for findings based on audit and finding type.
Risk Assessment
Capture the risk profile during the audit planning phase and review as per audit findings.
Escalation to CAPA
Prioritize findings and initiate CAPA based on risk.
Supplier Portal and Interaction
Consolidate all quality data for suppliers to interact and respond to audit findings.
External Responses
Track external responses to audit findings from suppliers, customers, and internal teams.
Audit Finding Response
Document audit finding responses along with related investigations and actions.
Collaboration
Solicit feedback from the supply chain without giving up ownership of tasks.
Mobile Access
Access your CQ Audit Management solution on the go, anywhere, anytime and on any device.
Reporting and Analytics
Utilize pre-developed best-practices-based reports and create additional reports and dashboards.
Social Like and Follow
Like and follow relevant records in the system and be notified via email, dashboard, and mobile to stay abreast of developments.
Request a Personalized Demo
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