A Modern Training Management Solution for Better Quality, Safety & Compliance
Blog | February 14th, 2023

A Modern Training Management Solution for Better Quality, Safety & Compliance

At ComplianceQuest, our training management solution is integrated with our EQMS and EHS Solutions. It is designed to drive continuous improvement and offers the capability to set up personalized training plans for people – by department, by job function and by type of work.

One of the biggest challenges when it comes to training is – people complete a training and then forget to implement what they learnt. Therefore,continuous training and “reminders and nudges” become all the more important. CQ’s Product Team worked closely with customers across medical device and manufacturing sectors to design a training management solution that is effective, seamless and user-friendly. It includes everything from training plans and assessments to seamless integrations for document and external training.

Apart from the regulatory requirements, training employees helps organizations maintain specific standards and follow SOPs – across quality, safety and compliance processes. Continuous and ongoing training is critical to identifying, analyzing, and mitigating risks. It also helps them look at common quality or safety issues from a fresh perspective.

At ComplianceQuest, we published this Whitepaper titled “Digitalization to Ensure Compliance with Safety Training Standards.” In the paper, we covered the following topics:

  • The importance of job-specific training
  • Why using a digital tool to track progress on training is critical?
  • Making sure training material is up to date
  • Tracking training deadlines and progress using an automated digital tool

Over the years, enterprises around the world have understood the importance of world-class L&D – with the help of a modern training management solution. From a quality, safety and compliance perspective, it is a no-brainer to emphasize and reiterate the importance of training. In fact, training is one of the key ways to build an organization-wide culture that understands the business value of better quality and safety.

In this blog, we will understand the importance of automating training management and the steps involved in establishing the right process using cloud-based training management software.

Designing a Training Management Process that Works

Before the advent of technology, businesses relied on classroom training to upskill employees, impart quality/safety knowledge, and train them to adapt to new processes. However, this old-school method was long and cumbersome. Managing training activities and certifications became tedious, especially with a paper-based system of records. As regulatory bodies and standards, including FDA, OSHA, and ISO, insist on proper training for both quality and safety requirements, it is essential to have skilled workers who are trained in the processes, understand the sensitivity of the materials they are handling and are process-oriented to improve the success rate of the outcomes. 

Automation of training helps centralize the training history for documents and courses and recommends training based on skill gaps, missed deadlines, overdue training, and regulatory requirements. It also allows businesses across industries to remain aligned with all relevant regulatory standards while giving complete visibility and traceability into the processes end-to-end and filling up talent gaps.

Better Training Process: Delivers Value for All Stakeholders

Management Benefits
Management needs a bird’s eye view of all the training activities. With an automated training management module, track all key training metrics via standard and customized reports and dashboards. Access any training information easily as needed. These dashboards also give insights into training gaps and missed deadlines that can be followed up easily by sending alerts to concerned employees and trainers. By automating the process, management can maintain compliance by easily updating new training requirements for just those applicable employees.

Trainee Benefits
As the training workflows are already defined based on job functions/roles, employees can access individualized pending/required training, track their own training progress, and take action by the designated due date, eliminating delays in acquiring applicable knowledge. Trainees can also access all training content from any device, regardless of location, and learn ‘on the go.’

Trainer Benefits
Using automated training management software allows Training Managers to get an overview of all pending and completed training and access relevant metrics. Trainers can also identify flaws or gaps in training material by tracking and managing employee learning progress.

7 Steps to Ensuring Your Company’s Training Process is Effective

A next-generation training management solution will help you identify gaps and create relevant programs for employees across departments and business functions. Following these 7 steps below is a good place to start!

  • Step 1 – Set training objectives based on role, department, and hierarchy. By setting these objectives, you can identify skill gaps, eliminate retraining skilled workers, and improve the efficacy and effectiveness of training modules.
  • Step 2 – Design and develop training materials, including reusable course templates. Integrate with a Document Management module to create a course catalog and documents for training
  • Step 3 – Identify the right training software to meet training and regulatory needs. Look for software that is cloud-based, affordable, and easily integrates with other modules such as document, CAPA, and non-conformance
  • Step 4 – Upload and manage training programs for courses and related documents based on job functions/roles. Include SCORM (Shareable Content Object Reference Model) content in the form of video/interactive training content for training and assessments.
  • Step 5 – Automate workflows to create a continuous improvement strategy that ensures compliance. Automation also helps auditors seeking training records, as it is easy to pull up reports from the system.
  • Step 6 – Track employee training progress with up-to-date training records to ensure job readiness. In online training courses, training Managers can get overviews of all pending and completed training and access relevant metrics.
  • Step 7 – Verify training knowledge by insisting on a manager or a trainer to sign off. This can be done after the employees take pre-defined quizzes or short tests that measure their level of comprehension.

Key Features of ComplianceQuest Training Management 

The Training Management Software from ComplianceQuest, built on Salesforce, helps businesses ensure that their workforce is trained, skilled, and certified to drive productivity and maintain compliance. CQ’s Training Management solutions use AI and data to track and monitor progress, customize training, measure performance, and properly document all training and certifications.

Key Features Include:

  • Training Plans can be defined by the department, by job type or for specific personnel
  • Easy to conduct assessments after training is complete
  • Ability to track missed deadlines, upcoming training – across all locations and departments
  • Integrated document training and seamless integration for external training, if needed
  • Easy to consumer Training Reports from Personnel Record
  • Intuitive experience for trainee, trainer and admin
  • Ideal for regulatory training (our system is validated for GAMP® 5)

Try ComplianceQuest’s Training Management module to train and prepare your employees. Watch the demo video here: https://www.compliancequest.com/demo-video/training-management-overview/

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