Document-Training-Change Management Automation Helps with Workforce Digitalization and Better Safety Performance
Blog | August 29th, 2022

Document-Training-Change Management Automation Helps with Workforce Digitalization and Better Safety Performance

Accenture points out that 94 percent of executives consider the “Digital Industrial Workforce” essential for growth, but only 22 percent have taken action despite the benefits.

The benefits include:

  • Managing highly complex equipment, processes, and products becomes easier
  • Worker safety and improved health at work
  • Better productivity
  • More engaged employees who are in a better state of mind

Post Covid-19 pandemic, the speed of transformation changed dramatically due to the need for remote working and virtual collaboration. Companies were forced to digitalize, simply because otherwise they would have been in the dark when it comes to key information and metrics tracking. But the benefits of automation go far beyond just enabling remote communication. This includes even managing workplace safety and health differently. While physical injuries may have come down, mental health, musculoskeletal disorders, and screen time-related injuries/illnesses are rising.

Along with workforce digitalization, automation of document management, training management, and change management have also become critical for improving worker health and safety.

Some of the key areas where document, training, and change management automation play an important role include:

Improving Information Sharing is Critical for Improving Safety Performance

Using a document management system to enable secure and permission-based access improves sharing of relevant, safety-related information. Safety policies, plans, permits-to-work, audit findings, risk registries, and incident reports need to be shared across different teams for collaboration and follow-up actions.

Manual documents can be hard to share and keep track of, causing delays and confusion. Automating document management can improve access and enable standardization of safety processes across locations with ease.

During an emergency, operators and workers at the site have a better understanding of how to handle the situation in a compliant and effective manner. It is important to ensure their on-ground knowledge gets communicated across other teams/locations, using the right document-sharing approach.

Better Training, Enhanced Collaboration, and up-to-date Certifications are Critical to Drive up Safety Metrics

The second core area where workforce digitalization plays a crucial role is improving the organization’s ability to manage learning and development, including ensuring that all employees who need certifications to perform certain tasks are up to date in terms of these requirements.

Safety management requires continuous improvement. It requires constant revision of organizational policies to keep pace with the evolution of technology, industry best practices, the organization’s growth, as well as regulatory requirements.

Employees need to keep pace with these changes and upgrade their skills to meet the new requirements. In addition to updating themselves in their area of expertise, they also need to be trained in discharging their responsibilities in a safe and compliant manner.

The organization can track employee skill levels and gaps and schedule training programs on health and safety. The training could be through online or live sessions, sharing relevant material, providing course materials, and so on. The system can track whether the employee has undergone the training and completed the session, schedule the next set of the training program as needed, send alerts and notifications, etc. to prepare the employee to face the evolving challenges.

There are many reasons and many aspects that may be changed from time to time. This could be because the growing organization needs processes to scale or be modified to accommodate expanded needs. It could be due to the varying needs of customers, needing changes to the product, raw materials, design, or the manufacturing process.

Changes in regulations, policies, and even industry-related best practices can impact an organization. While there is a direct impact on the manufacturing-related processes, there can be implications for worker health and safety too.

Identifying the risks, assessing the implication, and putting controls in place becomes important. Manual management of change can be complicated due to the many factors that need to be considered.

Automation and AI/ML-based systems can prove more effective in providing a holistic picture of how the interrelated processes will be impacted and the risks associated with them. This will enable informed decision-making on safety policies and practices, which need to be documented, and shared with the workers, and training provided to equip them to deal with the implications of the changes.

ComplianceQuest EHS for Workforce Digitization

ComplianceQuest’s cloud-based Environment, Health, and Safety Management software provide organizations with a complete solution for end-to-end automation of safety and workforce digitization. It integrates with existing enterprise solutions to provide a 360-degree view of safety processes and their effectiveness. Some of the key features that help automate safety include:

  • Incident Reporting and Management – empowering workers and the management with tools to report, review, and track incidents, ensure open actions items are done, and effect continuous improvement
  • Safety Observations – to report near misses and observations, and implement controls to prevent their becoming full-fledged events
  • Environment and Sustainability – to prevent events that will damage the surroundings or the environment
  • Risk Management – to identify, assess, and mitigate risks
  • Supplier Management – to identify risks emanating from suppliers, contractors, and partners, and share insights for correction and prevention
  • Permit-to-Work Management – to identify hazardous tasks and zones and allow only trained workers to access them with appropriate protection and for a specific duration
  • Management Review – with a tower of safety data to generate reports, analytics, and visualization of capturing trends and make informed decisions on safety policy

In addition to these, ComplianceQuest also provides an integrated solution for document, training, and change management.

Document Management: CQ Document Management Solution enables managing the entire document lifecycle, gaining complete visibility, and relying on a single source of truth across all locations for more effective decision-making on health and safety-related issues.

Training Management: CQ Training Management Solution helps to protect and equip the team with relevant training to continuously improve operational excellence and build an enterprise-wide health and safety culture.

Change Management: CQ Change Management Software enables the establishment of best practice workflows for change management from review/approval to execution tracking, verification, and closure. This also helps with conducting safety and health-related impact assessments for timely action.

To know more about how you can implement workforce digitalization using documents, training, and change management for better safety performance, contact us now:

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