October 2nd, 2023 | 41:36

Putting the AI in Complaints

We all know that the process of managing complaints can be tedious, time-consuming, and can easily lead to overburdened agents, complicated processes, delays in complaint reporting and compliance issues.  

That's why adding AI to help streamline the process and increase the efficiency of complaints management is a no brainer. But how does that look like?What AI capabilities and tools exist today? How can new AI innovations like ChatGPT be incorporated into my process? What will complaints management look like in 10 years? If you’re curious to uncover the answer to these questions, then this webcast is for you. 

Join this webcast to get a sneak peek into the future of complaints management. 

  • Challenges facing Complaints Management for medical devices today
  • Today’s applied AI use cases for complaints intake and handling
  • Implementing tools like ChatGPT to revolutionize complaints management
  • How medical device manufacturers will manage complaints in 10 years

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