Training  >  Training Management

Ultimate Guide to Training Management for Better Quality

Training Management

As technology advances and workplace strategies evolve, businesses must ensure employees are trained and equipped with the skills to adapt. To that end, training employees is integral to improving and streamlining a company’s operations and the quality of products/services offered. Through clear communication, well-documented processes, and thorough training, employees will have the resources to effectively implement quality management systems, enabling a far higher chance of desired results.

Training Management

Types of Training and its Importance

To achieve the goal of producing high-quality products and services, businesses must provide periodic training to ensure employees know their roles and responsibilities and are aligned with the business and compliance goals. Employees can be offered various types of training -

  • Management training involves the employees learning the nuances of different levels of management while being promoted to managerial or other senior-level positions.
  • Sales training helps sharpen employee skills in selling and marketing a company's products and services.
  • Safety training is mandated to make employees aware of safety risks in the workplace and methods to mitigate them.
  • Quality training focuses on teaching employees the importance of following quality procedures in the manufacturing process and its impact on customer satisfaction.
  • On-the-job training helps employees learn expectations and the skills necessary for their new position.
  • In-house training leverages company's expertise and resources to teach specific skills or abilities related to the business.
  • Blended training involves employees in the classroom and online learning training.

ComplianceQuest's Training software supports a reliable, stable, and repeatable training management process, ensuring that the entire organization is up to date with the knowledge it needs of the regulations, from GxP guidelines to international standards to government regulations.

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importance of up skilling employees

Importance of Up-skilling Employees

Every employee in the organization has different duties and must be offered specific role-based training to understand their role and handle various situations. For instance, a pharmaceutical manufacturer must train employees on various GxP and quality requirements so that the product meets regulatory compliance. However, it is important to remember training is not a one-time job. Up-skilling employees is essential when a new process is introduced, a new product feature is added, or when audit reports that quality standards are not met.

Having periodic role-specific training is a continuous improvement strategy that improves corporate profitability, employee retention, understanding of emerging technologies, and operational efficiency.

With so many regulations and training required, an employer cannot rely on a paper-based training system to track it all. Using a closed-loop training system with a reliable and accurate audit trail is beneficial as it identifies specific training records of employees during audits with an automated reporting system while meeting GxP guidelines with a systematic approach to knowledge sharing.

cell and gene therapy

Why You Should Start with Document, Training and Change Management as the Building Blocks for your QMS

Can Training Automation Help Drive Quality and Safety Performance?

In the past, there was only classroom training. Employers had to bring in a trainer and close down a part of the production process so that employees could learn and certify. However, this old-school method had its own set of bottlenecks - it was difficult to track training progress, there was no proper record of training and skills learned, and most importantly, it was impossible to scale. As regulatory bodies mandate proper training for quality requirements, businesses looked at EQMS solutions with an integrated training module that could automate training.

Training automation ensures there is a centralized repository of training history and plans. By automating the training process, employers can gain visibility and traceability into the processes end-to-end while meeting regulatory requirements. Broadly, training automation benefits three groups: management, trainer, and trainee.

product risk management


Management can get a bird's eye view of all the training activities with an automated training management module. They can track all key training metrics using pre-loaded reports and dashboards. These dashboards also give insights into training gaps and missed deadlines, with the ability to send alerts to employees and trainers. Training automation also helps the management maintain compliance by easily updating new training requirements for a specific set of employees.



When training automation is done right, managers have the database of all employees and their training status. Trainers can upgrade the content as and when needed. The centralized dashboards allow executive leaders and managers to review the training status for all employees across teams.



Automated training allows trainees to take the sessions based on convenience and availability. Since all the training modules are available in a system, they can select based on their job functions/roles and from any device, regardless of location, and learn 'on the go'. The system also allows them to track their required training and training progress based on the due dates, eliminating delays in acquiring applicable knowledge.

Automation Using ComplianceQuest Training Management Software

Built on Salesforce, the CQ Training Management module helps businesses ensure that their workforce is trained, skilled, and certified to drive productivity and maintain compliance. As part of the EQMS suite, CQ's Training Management solutions leverage AI and data to track and monitor progress, customize training, measure performance, and properly document all training and certifications. Some promising new features include -

  • Training plan management
  • Support to include external training material
  • Training reports
automation using compliancequest training management software
worlds largest electronics components

World’s Largest Electronics Components Distributor Uses ComplianceQuest to Manage Document and Training Lifecycle

worlds largest electronics components
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Benefits of Employee Training with QMS

Employee training with a Quality Management System (QMS) can benefit an organization. Firstly, it ensures that employees clearly understand the organization's policies, procedures, and quality standards, which can improve overall efficiency and productivity. Additionally, training can help employees identify areas for improvement and implement corrective actions to enhance quality and customer satisfaction. It can also help reduce errors, defects, and waste, leading to cost savings. Furthermore, well-trained employees are likelier to feel engaged and valued, leading to higher job satisfaction and lower turnover rates. Employee training with QMS can contribute to a more successful and sustainable organization.

Why do regulatory bodies such as OSHA, FDA, and ISO emphasize the importance of training?

Regulatory bodies such as ISO, FDA, and OSHA have established standards emphasizing training.

  • ISO quality standards require companies to document and execute employee ISO training to centralize all training initiatives, improve customer satisfaction, and provide visibility into training performance.

  • FDA GxP standards are regulations and quality guidelines for the life sciences industry. Businesses in this industry must provide GxP training to keep employees abreast of the current regulations and guidance and how to adhere to them. This training helps businesses protect their supplier status, markets, and future business and remain FDA compliant.

  • OSHA standards mandate employers to provide a workplace that does not have serious hazards while remaining compliant with all OSHA safety and health standards.

Try ComplianceQuest’s Training Management module, a part of our EQMS suite, to train and prepare your employees.

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