Join ConQuest 2025 | ComplianceQuest User Conference | April 8–10, Clearwater Beach, FL
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Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
ComplianceQuest Medical Devices QMS Success Stories eBook
Complaint Handling Process for MedTech and Life Science Companies
Audit Management
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Unlocking the Value of Complaints
Why You Need to Digitally Transform Your QMS
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Safety Technology Trends to Watch in 2023 (Infographic)
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
American Society of Quality Lean Six Sigma Conference
23 Feb, 2025
Phoenix, AZ
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Stronger Together: How our partnerships drive success and innovation
COVID-19 can be called the mother of all disasters of the current age. Though every decade has seen a new deadly virus affecting the human population and causing deaths, nothing has spread so fast and to such an extent as COVID-19. The fact that even asymptomatic carriers are highly contagious makes the disease all the more lethal and harder to contain under normal circumstances! The disease has consumed nearly the entire 2020 and countries are still being forced to weigh health considerations against that of economic well-being.Prolonged shutdowns have turned even the best continuity, disaster recovery, and emergency plans obsolete. Simply put, every business leader is gearing up for what we’re now calling ‘The Next Normal’.While there is no clarity on when this pandemic will end, there is no doubt that enterprises have to restart operations, but must do so by bringing health and safety to the forefront of office reopening plans.Health and safety leaders will have to drive a cultural shift – across the company – to deal with this pandemic effectively. A proactive approach over the reactive must be established across all levels of the organization. They need to adopt technological enhancements and be prepared to undergo a digital transformation to initiate and follow through on new health and safety procedures.Deloitte recently published a note on Resilient Leadership. The article focuses on how leaders must redesign systems and processes from the heart. It also talks about how embracing the “long-view” while responding to a crisis can deliver serious competitive advantages.We believe that this is possible by designing and implementing a world-class health and safety culture across your organization.At ComplianceQuest, we recently published a whitepaper titled – The Growing Significance and Evolving Dimensions of Health and Safety in the Post-Pandemic Era.In this paper, we highlight three key aspects of health and safety:
But before we get into designing – or redesigning – a health and safety workflow for the post-pandemic era, the first key step is to think of all the key aspects of your business.
For organizations putting together recovery and revival plans, there are several considerations that have to be factored in.#1 – Workplace Safety enabled by AutomationEnsuring workplace safety will certainly come first. When Cathay Pacific decided to resume business, for instance, it conducted drills for their pilots by flying empty flights for a month before the actual resumption to ensure safety and preparedness of its pilots and the planes. It also modified the guidelines and standard operating procedures to suit the post-pandemic era. Something like this has never happened in the past.Businesses around the world are putting together new best practices to ensure health and safety in the workplace. This includes everything from physical distancing norms and effective sanitization controls to enough availability of task oriented PPE and processes in place to handle health and safety issues. Health and safety leaders are conducting detailed situational analysis assessments backed by audits and inspections to figure out efficient risk mitigation strategies, to check the spread of the infection and to prevent accidents and incidents.OSHA’s Guidance on Preparing Workplaces for COVID-19 and Resuming Business Toolkit from the Center for Disease Control and Prevention can be starting points to make your workplace safe.#2 – Employee Health and SafetyFrom the perspective of your people, it is absolutely imperative to redesign procedures with a deep focus on employee health and safety. But, only that is not enough. In today’s scenario, people are also dealing with varying levels of stress. It is critical to pay attention to the mental well-being of your staff, in addition to training and upskilling them for the future.Here are some key factors for health and safety leaders to consider:
HR leaders are grappling with how to boost employee morale and productivity, as people are getting used to this new way of work and life. People in the HR functions are focusing on the following aspects:
#3 – Working with Suppliers, Partners, and ConsultantsOne of the biggest challenges businesses face today in terms of resuming operations revolves around supplier management. It calls for a renewed approach to supply chain management, forcing supply chain managers and leaders to rebuild their supplier network for the next normal. It is important to re-board and re-qualify old suppliers, while also onboarding new suppliers as needed.Once suppliers are on-boarded, they have to be ready to work with the customer to follow enhanced quality and safety practices. Manufacturers are looking to build resilient supply chains for the future, and an automated supplier management system is a crucial first step.Business leaders also have to clearly document a “success criteria” that’ll list down all key expectations from a supplier. A cloud-based Quality, Health, Safety and Environment (QHSE) Solution, like the one from ComplianceQuest (CQ), will be extremely handy as the manufacturer-supplier partnership will now revolve around ensuring better product and process quality as well as workplace safety in addition to cost and delivery metrics.In addition to suppliers, companies need to clearly identify and document a working place for consultants, contractors, channel partners, and other important stakeholders.#4 – Re-establishing Connection with CustomersOn the customer front, businesses will have to do the following:
#5 – Managing the Regulatory EnvironmentCOVID-19 has also had an impact on the regulatory environment. On the one hand, the regulatory bodies were unable to conduct physical audits and inspections. On the other hand, they had to introduce changes to the regulations to improve workplace safety to meet the new challenges posed by the pandemic.Keeping the disruption in mind and its impact on the supply chain, the U.S. Food and Drug Administration announced some relaxation in food labeling requirements to manufacturers and vending machine operators. It also stopped physical inspections of facilities temporarily and opted for tools and technologies for remote inspections. Since July 2020, it resumed domestic inspections and inspections of mission-critical foreign approvals and for-cause assignments on a case-to-case basis.GMP/GDP inspections were to be conducted remotely except in exceptional circumstances, which will increase the importance of documentation.The ISO declared a cancellation of its technical meetings, 275 in all, up to January 2021. The European Medicines Agency, the UK’s Medicines and Healthcare Regulatory Agency, and other regulatory authorities too announced relaxations as well as remote inspections to match the Covid-19 environment.The changing regulatory environment also needs businesses to be suitably prepared to meet the new documentation requirements of the regulators. During a resource crunch, this can be a big challenge.The only way to do this with efficiency is to take advantage of digital tools and technologies. Enterprise will have to invest in a cloud-based EHS solution, one that’ll enable ease of collaboration amongst your people. It must be flexible, scalable, and customizable as per your organization’s current workflow.ComplianceQuest’s EHS solution is designed from the ground-up for the cloud. It makes it extremely easy to integrate with the rest of your business systems including ERP and CRM.ComplianceQuest’s EHS will not only help you meet all regulatory requirements but also simplify the process of building an enterprise-wide health and safety culture. It’ll be a single reliable source when it comes to health and safety metrics tracking. CQ’s EHS will help you with building a health and safety process that continuously improves and scales.Visit here to read the detailed whitepaper that focuses, in detail, the role of automation and digital transformation.
Customer Success Story – Testimonial: “We were looking for a health and safety solution that was scalable, automated, and where we could see all of our information in one place with real-time dashboards. We liked that it was configurable to our specific requirements and could parallel our internal processes,” – Andre Perrault, Manager, Health Safety and Environment, at Altex, a Canada-based Oil & Gas Company
Here’s how Altex closes Incident Rates 30% faster with ComplianceQuest
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