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Recently, ComplianceQuest presented a webinar on running effective management reviews for quality and safety management.
By performing a comprehensive management review of both your Quality Management System (QMS) and Safety Management System (SMS), your company’s leadership gets a better understanding of what works, what doesn’t, where new problems are emerging, and where targets are not being met. Ideally, management reviews are conducted by involving various stakeholders across manufacturing, operations, customer success, supply chain leaders, R&D teams, etc.
In sync with the requirements of standards such as ISO 9000:2015, ISO 14001:2015, and ISO 45001:2018, there is a need to harmonize your business systems (such as ERP, CRM, PLM) and your QHSE (quality, health, safety and environment management system) workflows.
For management reviews to become truly effective, it is important that there is data visibility and orchestrated flow of information across people, processes and systems.
In this post, we highlight the following aspects:
The objective of a management review is to review the “current state” of your organization’s quality and safety management systems. During the management review, leaders work with the respective quality and safety teams and analyze key metrics. This includes KPIs related to recalls, quality events, safety events, incident rates, systemic issues, audit results, feedback, risks, open issues, etc.
Typically, a management review meeting includes:
Are your management review meeting minutes complete? In this document, we offer a free checklist to ensure complete minutes!
At the core of the review process is data. Therefore, conducting a management review without the right technology platform is inefficient – primarily because real-time data is not easily accessible.
Evidently, it can take up to two weeks to prepare reports (after gathering data) for a management review meeting. This delay in report preparation affects the quality of data with a direct impact on the quality of insights gathered, decision-making and outcomes.
With global operations and supply chains, it has become a laborious process to include leaders and managers from different business units across the globe to identify trends, consolidate findings from previous reviews to evaluate performance, which is an essential requirement for management reviews.
Categorically, there are three areas where the management review process faced challenges — compliance, productivity and competitive advantage:
Productivity
Competitive advantage
The three ISO standards, ISO 9000:2015, ISO 14001:2015, and ISO 45001:2018, focus on Continuous Improvement (CI). From a compliance standpoint, periodic quality, safety, and environmental audits evaluate the performance of the management systems and compare them against the pre-defined objectives to drive improvement. To meet the CI requirement of these ISO standards, management must:
A next-generation management review is about really being able to tie in and tap into the different systems that an organization has, such as EQMS, EHS, ERP, or human capital management, and bringing all the data and tracking into a single tool that everyone has access to. And most importantly, make sure that all analysis is being done with real-time data, using analytics and AI to gather relevant and meaningful insights.
With the CQ Management Review Solution, you can have comprehensive control over how management reviews are conducted to not only meet regulatory requirements but also ensure all key stakeholders have a clear picture with regards to risks and impacts and can also collaborate effectively to improve the overall quality and safety performance.
With our solution, the entire process becomes streamlined providing a formal review and record of the system status, progress towards objectives, and a method to change the quality or safety system as required by the company.
With the ComplianceQuest Management Review solution, quality and safety leaders can efficiently address and assign responsibilities for follow-up actions, track progress, and prepare all documents for standards and regulatory audits in the future.
CQ’s Management Review Solution is designed to make life easy for both the executive management and quality/safety leaders. Specifically, it offers the following benefits:
CQ’s Management Review Solution also offers AI-enabled Quality and Safety Control Towers. The control towers offer four distinct advantages, from a management review perspective:
To know more about ComplianceQuest’s Management Review Solution, schedule a demo here: https://www.compliancequest.com/lp/management-review/
Learn about all features of our Product, Quality, Safety, and Supplier suites. Please fill the form below to access our comprehensive Demo Video.
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