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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Complaint Handling Process for MedTech and Life Science Companies
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
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Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
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Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
The common understanding is that safety management helps to reduce incidents in the organization, bringing down the direct and indirect costs of injuries and fatalities. And this understanding is not wrong. But that’s certainly not all!
According to David Michaels, who was the Assistant Secretary of Labor for the US Occupational Safety and Health Administration (OSHA) from 2009 to 2017, organizations with an effective safety management program are more successful and sustainable because of their greater focus on operational excellence. And the reverse is true too - that businesses where production systems are not managed well tend to experience more incidents and catastrophic events leading to injuries and fatalities.
Safety and operational excellence go hand-in-hand, with each improving the other and leading to continuous improvement of management systems.
Both safety management and operational excellence can be defined as the integration of people, processes, and technology to solve problems, improve collaboration, and empower teams. This results in the continuous improvement of management systems to enhance customer satisfaction, increase employee productivity, and improve brand reputation, leading to accelerated growth.
Safety management principles are aimed at workplace safety, but since they impact workplace assets and processes, they also improve operational efficiency, leading to excellence.
Some of the key principles for better safety include:
Clean and Clutter-Free Shopfloor: One of the first requirements of safety management is a clutter-free, clean shop floor. Lean manufacturing, an operational excellence principle, also stresses the importance of this - as it aims to minimize waste and maximize productivity. The 5Ss of lean manufacturing emphasize a well-organized shopfloor that reduces the risk of accidents and illnesses while improving productivity and efficiency.
Standardization of Processes: This helps to identify and respond to any variations quickly, thereby improving the quality and safety of processes. This improves operational performance, lowers costs by decreasing process errors, facilitates communication, and increases flexibility.
Worker Engagement: Achieving operational excellence and making the workplace safe require employees to participate proactively in meeting the goals. Implementing standard operating procedures, reporting deviations, and identifying areas of improvement are as much the responsibility of the workers for their areas of responsibility as that of the management and safety leaders. This helps in ensuring the safety of operations and leads to operational excellence.
Preventive Maintenance: The health of the machinery plays a significant role in the quality of the product as well as the well-being of the workers. Unplanned downtimes due to faulty machinery can disrupt operations and also prove hazardous for the safety of the worker. Preventive maintenance can help organizations plan downtimes and ensure safe operations.
Measuring Safety Parameters: Safety management requires businesses to constantly monitor safety parameters and identify gaps for continuous improvement. This helps to improve the process quality and leads to operational excellence.
Training: The incident data helps organizations identify gaps in skills and provide employees with the required training to upskill them. This helps them perform their tasks better and in a safer way, thereby enhancing the quality of operations.
RCA and CAPA: Incident investigation requires root cause analysis to identify the true cause of an incident and implement corrective and preventive action. This ensures that the incident does not recur and that controls are put in place to mitigate risks.
Safety Observations: A good safety management system must integrate reactive, proactive, and preventative approaches. In addition to responding to incidents quickly, organizations must also encourage safety observations to prevent risks from blowing up into a full-fledged events. This makes safety management proactive, improving operational quality.
Audits and Inspections: Audits and Inspections also are part of proactive and preventative approaches to safety management. They help to identify risks early, rectify them as needed, and improve safety parameters. This also helps with proactively correcting process errors, thereby reducing waste and improving operational efficiency.
The stakes for getting the EHS processes/workflows right are high. Not only will they bring down the cost of safety, and improve employee engagement and loyalty, but also improve operational efficiency. This is a win-win that can accelerate growth and improve brand reputation. A cloud-based solution like ComplianceQuest’s EHS Solution is loaded to provide businesses the jump-start they need by embracing next-gen technology with minimum downtime and maximum benefits.
A cloud-based, scalable solution built on Salesforce, it enables businesses to effect improvements in their processes and meet their safety and operational goals quickly.
We recently published a case study featuring how two companies - ClearStream Energy Services and Ocean Insight - used ComplianceQuest EHS Solution to not only improve safety management efforts but also employee engagement, document management, and operational efficiency.
ClearStream provides solutions for sectors such as oil and gas, petrochemical, mining, power, and agriculture, among others. The company is dedicated to creating an environment of safety and quality for its employees and clients – and implemented ComplianceQuest EHS and EQMS Solutions to improve business processes. This included making improvements to safety, technology, and operational procedures.
For instance, one of the operational procedures that was challenging for the company was safety inspections, especially at remote locations. Using CQ EHS, the company was able to set up digital worksite inspection forms to capture data from remote locations, even when there was no connectivity. The data would then sync with CQ EHS and the Salesforce platform, for safety leaders to access from anytime, anywhere. Access to the latest data from inspections was critical to improving both safety and operational performance.
At Ocean Insight, the employees use the ComplianceQuest Solution to not only streamline quality and safety management processes but also to collaborate across cross-functional teams to build an enterprise-wide culture of quality and safety. The CQ Solution played a key role in helping employees and workers stay engaged, and understand their roles and responsibilities to build a safe workplace.
The digital systems and processes also helped with standardizing quality and safety management processes, ensuring that everything is documented and tracked. ComplianceQuest is the ‘system of record’ where everything gets reported and the ‘process’ is implemented on the shop floor. This has helped the company save over $250k per year with a one-stop system that was adopted by a wide range of stakeholders, across teams.
The CQ EHS Solution is aligned with all leading safety regulations, which emphasize the importance of a risk-based approach to safety management. Therefore, businesses can manage risks, track performance, document, and review for continuous improvement. With the CQ EHS, businesses can not only create a safer environment but also ensure operational excellence.
To know more, visit: https://www.compliancequest.com/lp/ehs/
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