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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Complaint Handling Process for MedTech and Life Science Companies
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Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
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The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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Upcoming Events
Employee safety management system that’s easy to use for everyone at your organization
A safety management system is defined as a series of policies and procedures organizations use to reduce accidents and illnesses in the workplace. A sound SMS includes a systematic approach to managing safety, including organizational structures, accountabilities, policies, and procedures. SMS is scalable so that it can be tailored to the size and complexity of your organization.
Here are some objectives and the importance of Safety Management System.
A dewatering company based in Houston, Texas, manages a variety of water management and treatment projects, including underground utilities, dam…
Introduction The American Society of Safety Professionals (ASSP) 2024 conference, held in Denver, Colorado was nothing short of transformative for…
Employee health and workplace safety are becoming very important to ensure business continuity, having a direct impact on key financial…
SMS (Safety Management System) is composed of four functional components:
Safety policy helps establish the senior management’s commitment to improving safety continuously. It also defines the methods, processes, and organizational structure needed to meet its safety goals. It encompasses:
Safety risk management includes hazard identification and risk assessment and mitigation. A formal process within the SMS consists of:
Safety assurance evaluates the continued effectiveness of implemented risk control strategies and supports the identification of new hazards. To ensure compliance with SMS requirements and FAA standards, every company must follow:
Safety promotion activities create a positive safety culture within all levels of the workforce through training, education, and communication. Within a robust SMS framework, safety promotion activities include:
As part of an organization’s management system, Safety Management System (SMS) offers a variety of benefits. Some of them are:
Provides data for more informed decision-making
Improves safety within the organization by reducing the risk of accidents
Improves resource allocation resulting in increased efficiencies and reduced costs
Strengthens corporate culture
Demonstrates corporate due-diligence
Customer Success
Hazard identification is a method for identifying hazards related to the organization.
Occurrence reporting is defined as a process for the acquisition of safety data.
Risk management involves a standard approach for assessing risks and for applying risk controls.
Performance measurement consists of a set of management tools for analyzing whether the organization’s safety goals are being achieved.
Quality/Safety assurance processes based on quality management principles support the continuous improvement of its safety performance.
Know how to manage your Health and Safety activities using AI and Analytics.
A Safety Quality Management System (SQMS) is a comprehensive framework designed to ensure the integration of safety and quality principles within an organization.
It involves strategic management commitment to safety and quality policies, proactive identification and assessment of workplace hazards and risks, implementation of control measures, establishment of robust procedures, thorough employee training, effective communication channels, regular monitoring of performance through audits and data analysis, continuous improvement initiatives, and preparedness for emergencies.
The Safety Quality Management System aims to create a culture that prioritizes safety and quality in all operations, fostering a secure environment and consistently delivering products or services of high quality.
A robust Safety Quality Management System (SQMS) typically incorporates various essential elements:
Senior management underscores their unwavering commitment to safety and quality through an articulated policy statement. This policy delineates the organization's principles and objectives related to safety and quality, providing a foundation for decision-making.
Proactively identifying potential workplace hazards and risks is achieved through routine inspections, employee input, and risk analysis tools. The severity and likelihood of potential incidents are assessed to prioritize and implement mitigation efforts.
Implementation of control measures to minimize identified risks involves the establishment of safety protocols, adherence to safe work practices, utilization of personal protective equipment (PPE), and the enforcement of Quality Control procedures. Well-documented procedures for key operational aspects ensure consistent and safe execution.
Comprehensive training programs equip employees with the necessary knowledge and skills to perform their tasks safely and efficiently, following established procedures. Effective communication channels facilitate timely information sharing regarding safety and quality issues, incidents, and best practices.
Regular safety and quality performance monitoring is conducted through audits, incident reporting, and data analysis. Continuous improvement is pursued through proactive reviews, identification of opportunities for enhancement, and implementation of corrective actions.
Established plans and procedures for responding to emergencies, accidents, and incidents are in place. Regular drills and training exercises ensure a swift and effective response during critical situations.
As a long time life sciences Quality Systems professional and leader, I have been exposed to many different Quality System tools and implementations. Some of these implementations have been nightmares with timelines that drag on and resource drains that can never be regained. ComplianceQuest, however, stands tall in my experience as a true cloud based, SalesForce eQMS application that is quite ready to go, out of the box. With minor configuration and data migration, it is ready to fit any business model. Powerful analytics and real time collaboration is at your fingertips within weeks, not months or years! I have witnessed these transformations first hand and hands down, ComplianceQuest is above the rest!
Tim Bright,Director of Regulatory Affairs & Quality Assurance at IsoAid
A sound safety management system will help reduce the cost of injuries and improve the safety culture. As OSHA regulations get more complex and expansive, companies require a robust safety management system to support the safety endeavor within the organization. CQ’s enable seamless management of an organization’s complete H&S program through a range of integrated tools and applications. Some of the features include:
Stay Ahead with Cutting-Edge Safety Management Software
In today's fast-evolving workplace, leveraging the latest in safety management software is crucial. ComplianceQuest delivers a comprehensive suite, empowering organizations to conduct thorough safety audits seamlessly with our state-of-the-art safety audit software. This tool helps ensure all safety measures not only meet but exceed industry standards, including rigorous OSHA compliance.
Ensuring OSHA Compliance Through Sophisticated Software
Navigating the complexities of OSHA regulations requires robust OSHA compliance software. Our platform offers tailored solutions that simplify compliance, reduce risk, and enhance workplace safety. The software's real-time monitoring capabilities allow for proactive management of any compliance issues, ensuring that your organization stays ahead of regulatory changes.
Harness the Power of Environmental Health and Safety Management
Environmental health and safety management is more than a compliance requirement; it's a cornerstone of sustainable business practices. Our software integrates environmental considerations into the core of your safety programs, promoting a healthier workplace and minimizing environmental impact. With advanced analytics and real-time data, stakeholders can make informed decisions that lead to safer, more productive operations.
Incorporating the Latest Safety Trends and Technologies
As the digital transformation of safety continues, ComplianceQuest is at the forefront, incorporating AI and IoT into our safety management systems. These technologies offer predictive insights, automate routine tasks, and improve safety outcomes. By embracing these innovations, businesses can enhance their safety protocols, making real-time, data-driven decisions that protect their workforce and operations.
Wouldn’t it be wonderful if all safety risks are automatically prioritized based on level of risk and urgency? With a modern safety management system, health & safety leaders will be able to plan safety initiatives that are reactive, preventive, and proactive in a single platform, with the help of AI and analytics capabilities.
Comprehensive Checklist for Manufacturing Workplace Safety Walks
Checklist | July 24th, 2023
Safety Inspection Checklist for Ambulances - Ensure Safe Patient Transportation
Checklist | May 16th, 2023
From Wheels to Wires: The 5-Part Safety Inspection Checklist
Checklist | April 18th, 2023
Navigating Change in Safety: 7 Essential Management of Change (MOC) Checklists for Safety Professionals
Checklist | April 12th, 2023
Maximizing Protection: A Comprehensive Checklist to PPE Safety Inspection
Checklist | March 14th, 2023
Top 5 Essential Safety Inspection Checklists for a Safe Workplace
Checklist | March 6th, 2023
SMS will allow organizations to examine the operations and look into the decisions taken around the operations. A sound SMS will work in three forms of rationale: reactive, proactive, and reactive.
Reactive – Respond to events such as incidents and accidents that happened.
Proactive – Actively identify conditions by analyzing the organization’s processes to prevent incidents.
Predictive – Analyze systems, processes and environment to identify potential threats and problems.
While safety goals are essential, it can be effective only when the health and safety team has access to data and the safety management system is digitized.
Data visibility will ensure that safety professionals have a finger on the pulse of all lagging indicators such as the types of incidents or vulnerable sites with high incident rates. But as we wrote in this blog, measuring only lagging indicators is not enough.
It is important to identify all leading indicators such as:
No. of safety observations and near-misses
Metrics that can measure the level of management commitment
Qualitative and quantitative measures of inspections/audits
Safety training level and awareness about safety across the organization
Ideally, one must implement a next-generation EHS management system that offers in-built analytics, so data can be used to drive safety-related decision-making.
With a next-generation Safety Control Tower, like the one we offer at ComplianceQuest, health & safety leaders are able to collaborate better with several stakeholders including senior management leaders. The following four capabilities are critical elements of a Safety Control Tower:
Data Visibility: Visibility to all safety events, risks, insights, action plans, and outcomes.
Notifications & Alerts: Users receive notifications based on SLAs and lead times tagged to all action plans. Collaborate with relevant stakeholders/teams to resolve with agility.
Decision-Support: Executives can allocate action items within the Safety Control Tower. Users also make decisions based on recommendations from AI-enabled intelligent agents.
Semi-Autonomous: Over time, your Safety Control Tower can take semi-autonomous decisions on safety actions to be taken without human intervention.
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In one of our earlier blogs, we wrote about the…
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