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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Quality and Safety streamline processes, meet regulatory requirements, and enhance safety protocols for excellence
Often, businesses are caught in a dilemma when having to choose between quality and safety due to cost and time factors. Invariably, quality that facilitates meeting business goals wins the battle. However, there is a close relationship between quality and safety, and regulatory frameworks and standards such as ISO 9001, ISO 45001, and OHSAS 18001 are laying stress on a cohesive approach to meet both the goals. How difficult or easy is it to balance the two needs? The answers to these questions lie ahead.
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In any organization, both Quality and Safety are equally important and go hand-in-hand. Although a business can opt to produce a quality product without establishing robust safety management, the price to pay is high in case of a disaster.
An unfortunate accident often acts as the catalyst to move from silos to a more integrated system for quality and safety management. As a result, enterprises are now focused on building an organization-wide culture of quality and safety.
There are several advantages to having a strong safety and quality system, including the availability of better data, the opportunity for more research, better focus from senior management, and employee training.
It is noted that every year, hundreds of thousands of patients suffer injuries and even die due to unsafe and poor-quality healthcare. It is universally accepted that quality health services must be effective, safe, and people-centric. Also, in order to realize the benefits of quality health care, health services must be timely, equitable, integrated, and efficient. Patient safety is considered fundamental to delivering quality health services.
To that end, Patient Safety is defined as a healthcare discipline that is continuing to emerge with the evolving complexity of healthcare systems. It is aimed to prevent and reduce risks, errors, and harm that could occur to patients during the provision of health care.
To ensure that an organization is compliant with the standards and regulations of both Quality and Safety, it is important to follow a few best practices, including:
Integrating both quality and safety management systems at the design stage
Sectors such as pharmaceuticals, life sciences, and medicine must have the two systems integrated as the reputation risk is extremely important. As both systems have common grounds, they work together to better workflows, enable document and audit management, and improve data visibility.
Setting a SMART Goal
Having a clear quality and safety goal with documented policies and procedures is important. This will improve the workplace by reducing injuries and damages to assets and improving the sustainability and quality of products and services. The documented goals should be SMART – Specific, Measurable, Attainable, Realistic, and Timely. There should also be robust monitoring of key events, regular training, and proactive risk management.
Automated QHSE
Automating QHSE enables integrating safety and quality to help businesses achieve their stated goals. This allows the organization to dynamically adapt to the changing environment with minimal disruption to business workflows. This practice will also help create a culture of quality, providing easy access to documents and CAPA, remote audits, incident management, and complaint management, among others.
Healthcare Quality Improvement and Clinical Practices
Stay ahead in the ever-evolving field of healthcare quality improvement with our cutting-edge, research-backed insights and articles. We cover many essential topics, including advanced clinical practices, patient safety protocols, and the latest healthcare policies. By learning from industry experts and implementing proven strategies, you can significantly enhance the quality of care provided in your organization. Our resources include detailed analysis, practical advice, and step-by-step guides to help you navigate the complexities of healthcare quality improvement and implement effective changes that lead to better patient outcomes.
Hospital Quality and Healthcare Advocacy
Join the vanguard of hospital quality and patient safety by leveraging our advocacy resources and best practices. Our platform guides hospital administrators and healthcare professionals through the intricacies of delivering exceptional care. Stay informed with the latest policy updates, regulatory requirements, and evidence-based practices that can enhance your hospital's safety protocols. Our resources are designed to support you in leading your organization toward higher standards of care, ensuring that patient safety and quality remain at the forefront of your operations. Engage with our expert-driven content to foster a culture of continuous improvement and excellence in hospital settings.
Tailored Resources for Nursing Professionals and Administrators
We offer a wide array of specialized content tailored to meet the unique needs of nursing professionals, healthcare policymakers, and hospital administrators. Our platform provides targeted resources that help you improve your competencies, stay informed on the latest healthcare policies, and implement best practices in hospital management. Whether you are a nurse seeking to enhance your clinical skills, a policymaker looking for the latest research and policy updates, or a hospital administrator aiming to improve operational efficiency and patient outcomes, our resources are designed to support your goals. Access our expertly curated content to stay ahead in your field, drive positive changes in your organization, and contribute to advancing healthcare quality and safety.
Effective communication between the patient and the professional is critical to defining the quality care. Everything is integral to providing good quality of care, from detailing the treatment or medicines administered to inquiring about the patient’s state of mind.
Competent and motivated healthcare professionals to provide all the necessary care with adequate healthcare facilities. The patient has to feel comfortable and informed at all stages of treatment.
Community engagement focuses on building trust between healthcare professionals and the community they serve to improve care quality. The quality of care can be categorized into the provision of care and the quality of care experienced by hospital patients.
Effective communication between the patient and the professional is critical to defining quality of care. Everything is integral to providing good quality of care, from detailing the treatment or medicines administered to inquiring about the patient’s state of mind.
Competent and motivated healthcare professionals provide all the necessary care with adequate healthcare facilities. The patient has to feel comfortable and informed at all stages of treatment.
Over the last decade, Quality Health and Safety systems have improved exponentially. Organizations are now more receptive to bringing in a cultural change to adopt new frameworks and standards such as ISO 9001, ISO 45001, and OHSAS 18001. In both quality and safety, the business defines those standards and risks that are acceptable and unacceptable, following which businesses must document them and put metrics in place to measure them. This practice also helps with:
The objectives of a Quality and Safety Management System (QSMS) are multifaceted, aiming to enhance organizational performance, ensure customer satisfaction, and mitigate risks.
QSMS seeks to establish and maintain stringent quality standards, fostering consistency and excellence in products or services.
A QSMS strives to comply with relevant regulations and industry standards, safeguarding the health and safety of both employees and consumers. The system aims to identify and manage risks effectively, minimizing the likelihood of accidents or errors.
Continuous improvement is another key objective, emphasizing the need for ongoing assessment and refinement of processes to optimize efficiency and quality.
The principles of Quality Health and Safety (QHS) are fundamental guidelines that underpin effective management systems to ensure the well-being of individuals and the quality of services.
Customer Success
To provide quality care, one has to follow these steps:
Deliver safe health care that minimizes risks, including avoiding preventable injuries and medical errors.
Provide effective services that are based on scientific knowledge and evidence-based guidelines.
Provide and receive timely health care to reduce delays.
Deliver efficient health care in a manner that maximizes resource use and avoids waste.
Deliver equal healthcare irrespective of personal characteristics such as gender, race, ethnicity, geographical location, or socioeconomic status.
Have a people-centered approach that considers the preferences and aspirations of individual service users and their community’s culture.
Deliver safe health care that minimizes risks, including avoiding preventable injuries and medical errors
ComplianceQuest will provide your company with the opportunity to reach a new level of Quality Management. Everything from the well thought out and configured out of the box solution, to the system validation scripts, tractability matrix and end user guides, ComplianceQuest sets the standards high! Their customer service is superb, their employees are dedicated to the success of your project and learning about your company to ensure appropriate and effective solutions are provided. All quality leaders at Aphria Inc. have been very pleased and excited to launch all the capabilities ComplianceQuest has to offer to ensure quality remains our highest priority!
Amy McCrindle,Project Manager
Quality of care is based on various parameters such as established practices, availability of resources, confidence and self-satisfaction with outcomes, and acquisition of knowledge, skills, and competence.
Quality is essential in ensuring the public’s safety, getting healthcare treatment, and preventing inappropriate and/or suboptimal care. In healthcare, quality also relates to structure, processes, and outcomes, wherein the structure refers to the facilities and human resources, and processes represent the various clinical, supportive, and administrative interactions between the providers and recipients. The outcomes reflect any changes in healthcare status.
Quality of care is defined as ‘the extent to which healthcare services provided to individuals and patient populations improve desired health outcomes.’ In order to achieve universal health coverage, it is essential to provide adequate health services that meet quality criteria.
Quality Control Area Safety Audit Checklist for Pharmaceutical Companies
Checklist | April 22nd, 2022
Quality Assurance Checklist – Part A (Project Management)
Checklist | September 7th, 2022
Quality Assurance Checklist – Part B (Project Deliverables)
ComplianceQuest’s Quality Health and Safety solution is built on the Salesforce.com platform. A next-generation, connected quality management system solution accelerates product innovation with a keen focus on driving continuous improvement across the organization. The flexible, scalable, and customizable software enables integrating safety and quality to help businesses achieve their stated goals and dynamically adapt to the changing environment without disrupting business workflows.
A robust Quality and Safety management software such as the one from ComplianceQuest has the following components:
Audit
Document
CAPA
Change
Complaint
Equipment
Inspection
Nonconformance
Risk
Supplier
Training
Frameworks and standards, including ISO 9001, ISO 45001, and OHSAS 18001, are focused on Quality and safety. To ensure the organization is compliant, a cloud-based Quality Health and Safety system such as the one from ComplianceQuest is necessary, as it is critical to have seamless collaboration. With real-time monitoring, it is also easier to adhere to these regulatory frameworks. ComplianceQuest’s Quality Health and Safety system helps create a culture of quality by providing easy access to documents and other solutions such as CAPA, complaint management, incident management, and remote audits.
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