SupplierQuest

Supplier Relationship

SupplierQuest changes the way businesses manage their supplier relationships by facilitating supplier scouting and multi-tiered relationships, including preferred, global, and contact-level suppliers. Suppliers can be categorized based on their various factors including region, capability, risk, etc., aligning with strategic business needs. This is complemented by a structured, hierarchical view of suppliers and their locations, simplifying the navigation through different levels of supplier organizations. Moreover, the integration of surveys and capability tracking mechanisms enables companies to identify suppliers based on a specific combination of capabilities, ensuring perfect alignment with operational demands and strategic objectives.

Qualification & On-Boarding

SupplierQuest rigorously evaluates supplier qualifications against a set of predefined standards at company, part and process level, maintaining up-to-date Approved Supplier Lists (ASL) and Approved Manufacturer Lists (AML) segmented by location. This thorough approach ensures suppliers are not just compliant but fully aligned with industry standards and regulatory requirements.

Training & Compliance

SupplierQuest enables organizations to track supplier policy awareness, certifications, and compliance requirements. The platform ensures that all suppliers stay informed about changing regulations and industry policies, reinforcing a culture of compliance and quality across the supply chain.

Risk Management

With SupplierQuest, businesses gain access to extensive risk assessment and monitoring capabilities, covering a broad spectrum of risks including organizational, operational, quality, and compliance. This covers risk categorization, assessment models and risk score calculations. This comprehensive risk management approach enables organizations to identify potential threats proactively and implement effective mitigation strategies, safeguarding the supply chain against disruptions and safeguarding the company's reputation.

Document Exchange

SupplierQuest streamlines document management by enabling the secure exchange of key supplier documents, including drawings, specifications, Certificates of Analysis (COAs), and Production Part Approval Process (PPAPs). This ensures seamless collaboration and compliance tracking.

Portals & Collaboration

SupplierQuest offers a comprehensive portal for all supplier interactions, streamlining communication and collaboration through a unified interface. This platform enhances operational efficiency by offering self-registration capabilities for suppliers, facilitating easy onboarding and ongoing interaction. By centralizing communication, SupplierQuest eliminates informational silos, fostering a collaborative environment that enhances partnership, quality and operational transparency.

Performance and Development

SupplierQuest offers a comprehensive suite of tools for monitoring supplier performance including supplier ratings, scorecards, KPI dashboards, and continuous improvement interactions. The platform's utilization of ratings, scorecards, and Key Performance Indicator (KPI) dashboards enables targeted supplier development initiatives, ensuring continuous improvement and fostering a high-performance supplier network.

Supplier Surveys

SupplierQuest facilitates supplier sustainability tracking, labor compliance assessments, and self-audits. These surveys help companies ensure ethical sourcing practices, regulatory adherence, and continuous supplier engagement.

Supplier Quality

SupplierQuest's platform excels in managing supplier quality through rigorous oversight of investigation requests, nonconformance tracking, SCARs (Supplier Corrective Action Requests), audit programs, receiving inspections, and part/service qualification. This focus on quality management ensures that suppliers consistently meet high-quality standards, contributing to the overall reliability and integrity of the supply chain.

Supplier Change Notices

The platform empowers organizations with a robust system for managing supplier-related changes, including deviations, approvals, source alterations and part revisions. Through automated workflows and a stringent approval process, SupplierQuest ensures that every change is methodically reviewed and approved. This systematic approach to change management enhances operational resilience, minimizes disruption, and maintains the integrity of the supply chain.

Supplier Escalations

The platform facilitates effective management and monitoring of supplier escalations across different sites, ensuring timely and appropriate responses to emerging issues. This capability is vital for maintaining strong supplier relationships and ensuring swift resolution of problems, thereby minimizing impact on operations and maintaining supply chain continuity.