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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Quality management is a systematic and strategic approach to overseeing an organization's processes to ensure the products and services consistently meet or exceed customer expectations while meeting quality standards.
Having a QMS with established practices helps improve customer satisfaction and loyalty while meeting regulatory requirements.
A strong reputation for quality is an important differentiator in today’s market. Better products equals happier customers and higher revenue. Globalization and a highly distributed supply chain have an impact on the quality of the products and services. With dispersed teams and remote workers, organizations need to design and deliver high-quality products on time while meeting both customer and regulatory requirements. As a result, an organization needs to have next-generation quality management processes and tools that support the entire organization and not just a small set of key personnel. However, to have a successful quality management system, quality management principles must be established and reviewed consistently.
Quality management best practices helps to maintain the desired level of product or service excellence. With a cloud-based quality management software, organizations can create a quality-driven culture that centers around quality compliance, systematic approach to continuous improvements, and transparent documentation.
Some of the best practices in quality management planning are listed below:
Quality management encompasses the application of principles, methodologies, and tools to effectively monitor, control, and drive continuous improvement in quality across all stages of production.
Any company can maintain the desired product or service excellence level by focusing on quality. Primarily, an organization focused on quality should:
In today’s highly regulated environment, adhering to government quality management systems standards is critical for organizations, particularly those operating in…
In today’s rapidly evolving healthcare landscape, ensuring quality and compliance is more critical than ever. The shift toward digital transformation…
In the high-stakes world of oil and gas, ensuring quality across operations is not just a regulatory requirement but also…
Quality management principles provide a foundational framework for organizations to enhance their products, services, and overall performance. These principles, integral to ISO 9001, guide businesses in achieving consistency, customer satisfaction, and continual improvement in quality practices.
There are four main components of every Quality Management:
Quality Control Planning
This helps identify quality goals and standards and the procedures used to check that these criteria are being met.
Quality Control
It includes physically inspecting and testing what is laid out in the planning stage to make sure it is obtainable.
Quality Assurance
Review the quality of manufactured goods.
Quality Improvement
Businesses can review findings from the last three components and come up with a way to improve methods going forward.
QMS defines the procedure of creating quality products and services correctly. The benefits of a Quality Management include:
By meeting customer requirements using QMS, businesses can increase customer satisfaction, enhance market share and reputation, and improve long-term revenue.
An improved business process by implementing the best practices helps maintain consistency, decrease expenses, and ensure production.
Improved production using proper workers’ qualifications and training results in performance consistency and less scrap.
Reduce the amount of employee rework by improving internal communication processes among teams and employee engagement.
Engage with employees to ensure manufacturing processes are more organized and effective.
Create a culture of continuous quality improvement that helps save costs.
Quality Management planning is not limited to the product or service; it is also applicable to the processes and goals of an organization.
As an integral part of the organization, Quality Management planning helps maintain uniformity across the organization’s objectives, products, or services.
Quality improvement is a never-ending activity that requires constant process monitoring. Having a systematic approach to Quality Management planning helps with problem analysis and not mere identification.
Quality Management is a critical aspect for businesses of all sizes and industries, requiring a systematic approach to meet customer expectations and adhere to regulatory standards. Below are effective Quality Management Strategies that businesses can adopt:
Customer Focus
Leadership
Process Approach
Data-driven Decision Making
Continuous Improvement
People and Culture
Measurement and Analysis
Continuous Learning
By implementing Quality Management, businesses can:
Reduce variability of materials
Create total traceability
Improve supplier visibility
Improve process control
Limit damages to profits
Become compliant to regulations
Foster a culture of quality
Help achieve organizational goals
Datasheet
For quality leaders in life sciences industries, supplier quality management, and regulatory training are two key areas that need careful attention to drive continuous improvement of quality metrics. An end-to-end QMS from ComplianceQuest provides a comprehensive enterprise-wide view for life sciences companies to create strategies around pricing and enables VBC.
Leaders in the manufacturing sector must bring in agility and adaptability to proactively address vulnerabilities, mitigate risks, and be prepared for major disasters. By implementing a robust QMS, manufacturers can empower manufacturing workers with tools and training, build diverse teams, create change champions within the organizations to support transformation by removing bottlenecks and getting the buy-in of all employees.
Companies operating in the Aerospace & Defense industry need a system that helps ensure regulatory compliance with AS9100, ISO 9001-2015 and proactively track and address quality issues. CQ’s QMS software enables Aerospace & Defense companies to align with quality goals.
Apart from life science and manufacturing, QMS has a role to play in other industries such as construction and food and beverages.
Modern Quality Management Solution has to be agile, flexible, effective, continuously evolving, easy-to-implement, easy-to-track, and, most importantly, drive continuous improvement across all touchpoints of the stakeholders included in the scope.
ComplianceQuest’s next-gen EQMS has been built on five guiding design principles aimed to deliver quality excellence for an enterprise:
Enabling critical business decision making
Simple, seamless, and consistent
Single source of truth
Modular, cloud-based, best practices driven, and capable of being tailored
Across quality, business process, systems, design, and people
Everything is automated and fast; we can generate reports for information, strategic, and planning purposes, which makes a huge impact on our productivity and efficiency. The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure. All of this and more was achieved when we picked ComplianceQuest as our EQMS. I’ve rarely seen anyone hit a target like that as quickly as we did, especially with the number of documents to migrate (3,000) and customization’s to Corrective Action and Preventive Action application.
Kippy Hillhouse,Quality Engineer, YKK
CQ Quality Management System gives businesses the ability to evolve from a reactive approach to quality events to adopting a more predictive and proactive quality management approach. The quality management system converts data into intelligence and actionable insights for the management. CQ Quality Management has a proven record to
To truly embrace a proactive approach to quality management, companies must invest in a robust QMS. ComplianceQuest QMS turns data into intelligent and actionable insights that can be used by various departments, including quality, manufacturing, engineering, operations, management, and suppliers. CQ’s QMS has a proven record to:
A next-generation, integrated quality management solution, CQ QMS accelerates product innovation with a steadfast focus on driving continuous improvement across the organization.
An end-to-end QMS from ComplianceQuest offers an entire range of functionalities needed to meet your quality requirements. Based on ISO guidelines, it is also ready to meet the specific regulatory requirements of different industries. The features include:
Comprehensive MDSAP Quality Management Assessment: 4 Key Audit Checklists for Medical Device Companies
Checklist | April 3rd, 2023
MDSAP Quality Management System (QMS) Assessment Checklist (Part 1): Scope, Leadership, Commitment and More
Checklist | April 6th, 2022
Is Your Internal Communication Related to QMS (ISO 13485) Adequate?
Checklist | September 27th, 2021
Review and Update Your QMS with 50 Mandatory SOPs as per ISO 13485:2016
Checklist | April 7th, 2021
On-premise, waterfall development-based legacy technology creates a reactive approach to quality and safety standards. This is due to the presence of several disparate and disconnected silos. As a result, there is limited scope for collaboration. Additionally, these systems are also difficult to maintain and upgrade.
A next-generation EQMS helps customers embrace quality excellence as it integrates and connectsseamlessly with the rest of your digital ecosystem. Next-generation EQMS, in comparison with legacy systems, is agile, flexible, and scalable, making it easy to drive continuous improvement. It also has the necessary APIs to connect with other ERP and CRM systems, ensuring continuity of processes. The EQMS from ComplianceQuest is designed specifically to meet the growing demands of enterprises across industries. The solution can be easily configured to meet the demands of various industries, including manufacturing, hi-tech, medical devices, life sciences, aerospace, CPG, automotive, and other industries where quality and safety are paramount.
ComplianceQuest EQMS built on the Salesforce.com platform assures trust (Security), always-on availability (Reliability), performance at scale (Scalability), application innovation (Future Proof), multi tenant infrastructure (Resource Optimization). To know more about our principles, read this Whitepaper.
The global quality management software market shows that this need for “better performance, customer satisfaction, and competitiveness” will drive the next phase of growth in the EQMS sector. A platform-based cloud-based system leverages emerging technologies like AI and advanced analytics such as predictive intelligence to aid innovation and growth. This allows the system to be agile, flexible, and scalable, making it easy to drive continuous improvement. It also has the necessary APIs to connect with other ERP and CRM systems, ensuring continuity of processes.
A modern EQMS such as ComplianceQuest can overcome the challenges faced by legacy vendors of technology stagnation as it is offered as a ‘Platform-as-a-service’ model to enterprise customers. By leveraging a strong business cloud platform such as Salesforce.com, adapting to the fast-changing technology revolutions becomes part of the continuous development and innovation DNA. A key advantage of ComplianceQuest EQMS being built on the Salesforce.com platform is flexibility.
It’ll follow the industry’s best practices with a proven workflow.
It’ll also have the flexibility to custom design a new workflow to serve a special use case and possibly catalyze new thinking and innovation.
Additionally, the system will ensure user-level customizations and access, ensuring privacy and security.
CQ's Quality Management System will serve as a building block for a "continuously improving" quality management process with evolving, agile, and next-generation technology capabilities. The comprehensive quality and compliance platform is both scalable and flexible. CQ solutions are fully integrated and provide customers with the required process automation. CQ's QMS solution offers configurable workflows, a user interface, and object design.
ComplianceQuest leverages advanced technologies such as NLP, ML, and AI capabilities to enable predictive quality that gives quality leaders the ability to make data-driven decisions. The application framework is purpose-built from the ground up to enable automated decision-making with the captured data across the enterprise that is relevant in scope. Following the industry’s best practices with a proven workflow, the entire system is designed to serve the end-users using three specific strategies:
Offer a simple, seamless, and consistent user experience.
Use user experience as a tool to drive better and faster business outcomes through insights while providing transparency in data and processes.
Increase adoption and user participation due to intuitive experience providing clear user guidance and common definitions, thereby needing minimal training.
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