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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Complaint Handling Process for MedTech and Life Science Companies
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Webinar
Unlocking the Value of Complaints
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Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
In a world grappling with the COVID-19 pandemic, a highly quality-focused company such as British Airways cannot start operations. Of course, this is because of public safety concerns that are not of their making. Today, companies across industries and the globe are bending over backward to manage hazards and safety risks associated with the pandemic. In addition to pandemic-related safety concerns, it is also a good time to build a proactive safety management strategy that goes beyond COVID.
Today’s situation should put to rest any debate about which is more important – safety or quality. Both are equally important and go hand-in-hand. While it is possible to produce a quality product without safety management, it comes at a high cost in case of a disaster. Every industry has realized this the hard way, and when disaster struck, companies had to implement a fundamental change in their thought process. Often, the catalyst to move from silos to an integrated system of quality and safety management is an accident that has caused damage to life, property, or environment.
In the oil drilling industry, the Piper Alfa accident of 1988 with 167 fatalities was a turning point. Subsequently, Shell began driving the safety case and started designing workflows and systems for safety management. Though some of the processes were already in place, Shell began putting it as a requirement and implemented much stricter protocols that were further strengthened as more data became available.
Safety and quality systems have indeed improved exponentially over the last decade. Better data, more research, the renewed focus of senior management, and employee training have all played a role. Modern health and safety in the workplace have reached very high levels. Despite that, in 2018 there were over a thousand work-related deaths in Canada and over 5,200 in the US. We can do better, and we need to.
Adhering to frameworks and standards such as ISO 9001, ISO 45001, and OHSAS 18001 is the first step towards building an inherent culture of both safety and quality. To ensure this mindset spreads across the enterprise, a cloud-based QHSE system that offers seamless collaboration is crucial. It is also easier to adhere to these regulatory frameworks through continuous real-time monitoring. And the only way to do this is by having a trusted, single source of data to track all key safety and quality parameters.
Safety is the state in which the risk of harm to persons or of property damage is reduced to and maintained at or below an acceptable level, through a continuing process of hazard identification and risk management. A safety management system is a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies, and procedures.
In both quality and safety, the business defines those standards and risks that are acceptable and those that are unacceptable, documents them, and puts metrics in place to measure them. This also helps with compliance with legal and regulatory requirements as well as the standards – external and internal – that the company follows.
Though a safety management system needs quality management to be in place, the two can be designed at the same time in an integrated manner. Both systems have common grounds that make them complementary:
While industries such as Construction, Mining, and Forestry have very high-risk rates, there are industries like rail, airlines, and roads where the risk rates are lower but casualties are higher. And there are sectors such as Pharmaceuticals, Life Sciences, and Medicine, not to mention the Government, where reputation risk is an extremely important aspect to consider.
Every business runs to make a profit, but in the process, there must be fewer injuries, little damage to assets, fewer environmental problems, improved sustainability, and quality of products and services. It just makes good business sense. To achieve this:
ComplianceQuest’s Quality, Health, Safety, and Environment (QHSE) solution is built on the flexible, scalable, and customizable Salesforce.com platform. It enables integrating safety and quality to help businesses achieve their stated goals and can be dynamically adapted to the changing environment without disrupting business workflows. ComplianceQuest’s QHSE can help create a culture of quality, providing easy access to documents and CAPA, complaint management, incident management, remote audits, and a range of other solutions.
If you’d like to demo our QHSE, request one here: https://www.compliancequest.com/contact-us/
Recently, Sonya Tietjen of ComplianceQuest spearheaded a webinar on this subject, which can be found here: https://www.compliancequest.com/webinar/safety-and-quality-better-together/
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