Join ConQuest 2025 | ComplianceQuest User Conference | April 8–10, Clearwater Beach, FL
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Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
ComplianceQuest Medical Devices QMS Success Stories eBook
Complaint Handling Process for MedTech and Life Science Companies
Audit Management
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Unlocking the Value of Complaints
Why You Need to Digitally Transform Your QMS
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Safety Technology Trends to Watch in 2023 (Infographic)
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
American Society of Quality Lean Six Sigma Conference
23 Feb, 2025
Phoenix, AZ
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Stronger Together: How our partnerships drive success and innovation
A California-based biopharmaceutical company that designs and develops off-the-shelf Gamma Delta T-cell therapy to treat cancer (and other diseases) is advancing a pipeline of innovative immune-cell therapies. As with many early-stage life sciences organizations, the company relied heavily on paper-based and document-centric quality processes.
The company was tracking documents using spreadsheets and found managing revisions, changes, and approvals difficult. The potential for human error or misplaced information created gaps in the control loop.
The company implemented ComplianceQuest EQMS and this has certainly made life easier for the quality team. The overall process of document management, MoC (management of change), and the end-to-end QMS workflow have all become digital. Additionally, with an integrated risk management solution in place, quality, design, and engineering leaders are able to assess the potential impact of a change on other business processes, making it a truly connected system.
In another instance, a leading manufacturer of hurricane-resistant windows and doors with over 3,200 employees – was struggling with an “excel and e-mail based” QMS workflow.
With a manual, non-automated QMS system, quality leaders at the company were finding it extremely difficult to track, monitor, and manage changes. Whether it was a product or process-related change, it was getting complicated to make sure that the change was effective, or whether it induced any new risks into the product lifecycle.
The company then implemented ComplianceQuest EQMS and has since experienced vast improvements in Change Management and CAPA efforts. The integrated modules work together synergistically, increasing transparency and ensuring accountability within quality processes.
There is greater visibility, communication, and efficiency between each department. The team can work together seamlessly to assess risks, perform root cause analysis, manage investigations, create action plans, and conduct reviews and grant approvals.
In the modern, post-Covid world, change management has assumed greater significance, as pointed out by HBR. In the last year or so, businesses have seen greater disruption than in the last nine years. They are having to change their business processes with higher stakes and a need for faster adoption to survive and grow.
In such a scenario, traditional change management processes that are heavy, time consuming, and costly cannot help businesses become agile in implementing the changes. These changes range from introducing new product and service portfolios, reinventing supply chains, and pursuing large-scale restructuring of the organization for improving operational efficiency and transforming businesses effectively.
But, managing the changes and implementing them effectively is not a straightforward task. Some of the common challenges in this include –
For effective change management, it is important to have a champion for the change right at the beginning. Effective communication to notify all relevant teams of the intended change along with the impact and benefits for their areas of responsibility, top management commitment, and early wins are some of the critical factors that enable the change to be implemented effectively.
Establish a Business Case for the Change: A change must be seen to add value to a process or product or service. Communicating the change and creating awareness for clarity and getting the buy-in of the employees are essential for effective change management.
Leadership Commitment: For the successful implementation of the change, top management commitment and involvement are very important. This will percolate down the hierarchy and increase employee engagement in the change management process.
Employee Engagement: Empowering employees with tools and technologies to be proactive in introducing and managing the change is important. This will help improve commitment, embrace changes, and enhance skills.
Assign Ownership: Assign clear responsibilities to middle and front-line managers for the changes being implemented in their functional areas. This will help them show by example and facilitate a smooth change.
Incentivize or Reinforce Positive Behavior: Providing support to those who successfully implement changes, rewarding them, and sharing their contribution with the rest of the organization can motivate the person to do better and others to follow the example more diligently.
The ComplianceQuest Change Management software is cloud-based and provides teams across the organization and even in different locations with visibility and transparency . It helps with standardizing communication, while also streamlining the entire process and workflow, including sharing relevant information, data, and documents.
Further, the CQ Change Management Software seamlessly integrates with other modules such as CAPA, Document Management, Training, and Risk Management. CAPA helps to trigger any corrective and/or preventive action to be taken in case of any events due to the change.
Documentation is an important part of change management and also a regulatory requirement. By automating document management, the document lifecycle from creation to archiving becomes easier.
Identifying gaps and upskilling employees to meet the new needs following the changes also becomes possible. Training can be scheduled, reminders sent, employees assessed to make sure they have taken the course and assessing performance are some of the benefits.
Risk management is a critical part of CQ's Change Management as it helps with identifying and prioritizing risks and determining the course of action to be taken.
Management review is another key component of change management. It provides the management team with data to make informed decisions, assess and monitor progress, and assign roles and responsibilities.
A supplier management system helps to ensure the suppliers are aware of the changes and the action to be taken at their end to meet the new demands. The complaints module also helps identify the changes required and respond in a timely and appropriate manner to retain customer loyalty.
CQ Change Management Solution includes the following features –
To know more about the ComplianceQuest Change Management Software, visit: https://www.compliancequest.com/change-management-software-system/
Watch a 5-min demo of CQ Change Management Software: https://www.compliancequest.com/demo-video/enterprise-change-management/
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