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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Webinar
Unlocking the Value of Complaints
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Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Upcoming Webinars
Featured Event
Medical Device & Manufacturing East
20 May, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Optimize your organization’s Change Control Management to ensure continued compliance with GMP and associated regulatory documentation by meeting business challenges and legal obligations.
A fundamental formula to succeed in the competitive life science business environment to drive innovation with speed.
A change control management solution is a structured process to ensure that changes are introduced while minimizing disruptions and risks. With these solutions, organizations can plan, assess, and oversee changes to systems, processes, products, or projects. With this process, businesses can maintain the overall integrity and quality of the organization's operations. This process includes requesting and evaluating changes, determining their feasibility and impact, obtaining approvals, implementing changes, and monitoring outcomes to maintain the integrity and quality of operations.
Change control management system refers to the controlled set of actions to ensure that a change does not negatively impact a product’s safety, quality or compliance. The control may be proactive or reactive, as a response to mitigate or eliminate the consequences of unplanned change, also known as deviation.
The important features of change control include:
A change control management can automate and streamline the entire change control process, from submission through resolution. A robust change control solution can link users and data via a centralized system and connect the change control process with other quality processes to boost continuous improvement.
If you work in quality management you probably know that the effectiveness of a Quality Management System (QMS) relies extensively…
Accenture points out that 94 percent of executives consider the “Digital Industrial Workforce” essential for growth, but only 22 percent…
The backbone of any quality system, CQ Change Management connects automatically with other QMS processes including CAPA, document management and…
Change management solution is a structured, determined approach aimed to transform people, teams, and organizations from their present state to the desired future state.
Change management solution is essential for below practices:
Eliminate ongoing failures during the change as an opportunity for learning and promote an organizational culture that supports it.
Stay open for discussion and don’t think to alter strategic direction during the change journey.
Reprocess technological and organizational-based learning from past experiences.
Harmonize the approach to change according to the design and the levels of experience, phases of learning and various activities of each unit.
Place change management on top of the executive agenda and develop tools, methods, roles, and skills for its execution.
Improve and increase the employee experience and positive customer experience.
Increase engagement and reduce costs.
Minimize resistance and enhance innovation.
In today’s world, organizations experience changes whether it is caused by new technology implementations, compliance initiatives, process updates, reorganization, or customer service improvements. Change is constant and required for growth and profitability. A change control management process will reduce the impact on your organization and employees.Here are the essential steps to ensure your change initiative is successful:
Identify the Improvement
It is crucial to identify the focus and to clarify goals to ensure that the changes improve a process, a product, or an outcome. Recognizing the resources will facilitate a smooth transition to the changes, providing a solid foundation that enables successful implementation.
Plan for the Change
This step is the “roadmap” that determines the beginning, the route to be taken, and the destination. Incorporate the resources to be leveraged, the objective and the costs into the plan. A vital element of planning is providing a multi-step process rather than sudden, unplanned changes by outlining the project with clear steps with measurable targets, incentives, measurements, and analysis.
Provide Resources and Use Data for Evaluation
In the planning process, resource selection and funding are very important elements, as also the tools needed for re-education, retraining, and rethinking priorities and practices. Many models identify data gathering and analysis. Clear reporting allows for better communication, proper distribution of incentives, and measuring business successes.
Communication
Identifying, planning, onboarding, and executing a good Change Management depends on enhanced communication. Providing clear and open lines of communication throughout the process is an essential element in all change modalities that recommend transparency and two-way communication structures to provide ways to release frustrations or applaud what is working and change what doesn’t work.
Budgeting Risks, Monitor and Manage Resistance, Dependencies
Resistance appears when there is a good amount of risk associated with change. The risk could be of influencing dependencies, return on investment, and associated with allocating a budget that can threaten the success of a project. Anticipating and preparing for resistance by equipping the leadership with tools to manage will assist in a smooth change lifecycle.
Review, Revise and Continuously Improve
Even though the change is difficult, it is also an ongoing process to identify and remove roadblocks. And, this process is only as good as the commitment to measurement and analysis such as resources and data.
Identify the improvement
Identifying, planning, onboarding, and executing a good change management system depends on enhanced communication. Providing clear and open lines of communication throughout the process is an essential element in all change modalities that recommend transparency and two-way communication structures to provide ways to release frustrations or applaud what is working and change what doesn’t work.
Customer Success
ComplianceQuest delivered on their promise at every stage of our implementation. Grounded in the scalability of the force.com platform, CQ transformed our quality management operating capabilities overnight and we are delighted at the fully integrated partnership result. We now have fully digital real-time informatics and ability to implement change in a highly transparent manner to meet the demands of our high growth business. Aphria is setting the standard as a worldwide leader in the cannabis industry through a diversified approach to innovation, corporate citizenship, strategic partnerships and global expansion.
Jake Nickels,Tilray
CQ Change Control Management links automatically with other QMS processes including CAPA, Document Management, and Training Management to ensure seamless integration between QMS processes. It not only ensures compliance by maintaining detailed documentation on all changes, such as those related to design specifications, SOPs, materials, suppliers, and processes but can also greatly increase your company’s productivity and customer satisfaction.
Navigating Change in Safety: 7 Essential Management of Change (MOC) Checklists for Safety Professionals
Checklist | April 12th, 2023
The Management of Change Checklist – Work Environment (WE)
Checklist | March 10th, 2023
The Management of Change Checklist – Training and Personnel (TR)
The Management of Change Checklist – Procedures Documentation
Change Management Checklist
Checklist | October 21st, 2022
Change management solution is a methodical approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It can be applied to situations such as growing organizations, downsizing, or even adding new people or technology. It is an organizational process intended at helping employees to understand, commit, accept, and embrace changes in their current business environment.
In the life sciences industry change control management plays an important role. Life sciences companies must report every change when adding a new procedure or changing an existing procedure approved by appropriate authorities. A pharmaceutical company will make changes to any existing product after obtaining approval from the regulatory bodies by strictly adhering to the policies determined by regulatory authorities such as the US FDA and MHRA. Handling a change in pharmaceutical, biotech and life sciences companies is challenging if the process is paper-based. In a cGMP-regulated environment, regulatory guidelines monitoring has a tremendous impact on quality performance. Manual or paper-based change control systems have scope for human errors, undesired repetitions, lack of traceability and many other challenges which affect time. This can significantly impact productivity and eventually product safety or quality.
Organizations implement Health & Safety (H&S) programs to prevent workplace injuries, illnesses, and fatal accidents. Overall, a robust H&S program…
A California-based biopharmaceutical company that designs and develops off-the-shelf Gamma…
One of ComplianceQuest’s product managers found herself in the midst…
Change is everywhere, and can be initiated from anywhere in…
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