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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
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Recent CQ Guides
Featured CQ Guide
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Demo Center
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
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Featured Event
MEDevice Silicon
19 Nov, 2025
Silicon Valley, CA
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
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Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Key Highlights:
Product design is an outgrowth of industrial design, which focuses not only on the appearance of a product, but also on how it functions, is manufactured, and ultimately the value and experience it provides for users. In the life sciences industry, product design and development play a critical part in the overall product life cycle. From research to prototyping, product development, and subsequently fulfilling user needs, product design is crucial for both patients and healthcare givers, because it governs the safety and usability of the medical device, ensuring trouble-free operation.
Another aspect to consider is the environment, an in-depth understanding of how users will interact with a medical device within their environment is vital for a good design.
One of the major factors in a product recall (in the life sciences industry) is faulty design, followed by software issues, and non-conforming materials/components. Design control is also a regulatory need and manufacturers have to comply with the U.S. FDA 21 CFR 820.30 subpart C and ISO 13485 clause 7.3.
With the advent of Industry 4.0 and opportunity to digitize the quality management system, it’s high time for medical device companies to identify and invest in a cloud-based EQMS, including a design control module.
ComplianceQuest recently published a white paper on Design Control, explaining the vital role it plays in both pre-market and post-market device development, and how an EQMS solution such as the one from ComplianceQuest can help manufacturers meet requirements and prevent unexpected problems.
Every country has a clause related to design control, and depending on where a company’s products are being marketed, the manufacturer will have to ensure compliance with those regulations too.
Global regulations expect the organization to:
In the current stringent regulatory regime, the organization must exhibit “extra” carefulness with design control activities, particularly in the case of high-risk devices. This has to happen right from the research and development phase all the way to manufacturing and marketing.
Exhaustive scientific and clinical data should be collected or generated, as appropriate, from various sources and methods that may include customer feedback, complaints, suppliers, deviation in the production process, CAPA, internal audits, quality control activities, clinical studies, post-market surveillance, vigilance, etc. This is critical to establish the safety and efficacy of the product and to obtain marketing approval from regulatory authorities. The manufacturer will necessarily perform post-market surveillance and vigilance activities and PSUR [Periodic Safety Update Reports] to provide safety and effectiveness oversight for the lifecycle of a device.
Prior to the initiation of the design phase, the first thorough control of a medical device should be the implementation of Quality Management System (QMS) requirements to ensure the product is developed after completing all the necessary reviews, environmental consideration, verification and validation activities. Combining quality with risk management processes and implementing them as early as possible in the design of a medical device can be an effective strategy to minimize residual risk.
Performing design and development activities manually is very labor-intensive, error-prone, and has high chances of rework. It can increase the cost, cause wastage of limited resources, delay the commercialization process and contribute to loss of business. Therefore, having a validated cloud-based EQMS solution would be a long-term asset.
A cloud-based EQMS solution such as the one from ComplianceQuest includes a design control module that plays a role in pre-market and post-market device development. It ensures that the device is compliant with user needs, its intended use, other specific requirements, and prevents unexpected problems. Designed to align with regulatory requirements, the ComplianceQuest solution helps businesses improve product quality, lowers the cost of quality, improves compliance, and enhances brand reputation leading to faster growth and revenues.
To know more, visit our page on Design Control.
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