Reducing Cost of Quality: Small Changes, Big Quality Gains with a QMS

Quality always carries a cost—but failing to understand and manage it costs far more. In highly regulated, precision-driven industries, the Cost of Quality (CoQ) is not merely an operational metric; it is a strategic indicator of how effectively an organization transforms quality into competitive advantage. When left unmanaged, CoQ quietly erodes value through rework, delays, inefficiencies, and customer risks—especially as expectations and regulatory demands intensify. Yet meaningful improvements don’t always require large-scale transformation. With the right Quality Management System (QMS), even small, targeted interventions can dramatically reduce quality-related costs and elevate performance across the value chain. This webinar explores the multidimensional framework of CoQ, breaking down the financial implications of conformance and non‑conformance while equipping participants with actionable strategies to quantify, analyze, and optimize CoQ as a lever for operational excellence and long-term business value.

Four Key Pointers

• Decode the Cost of Quality (CoQ): Understand the full spectrum of prevention, appraisal, and failure costs—and why CoQ is a strategic, not just operational, metric.
• Differentiate CoGQ vs. CoPQ: Learn how to distinguish between investments in good quality and the hidden drain of poor quality to guide smarter decision-making.
• Build a Scalable CoQ Model: Explore practical frameworks and tools to establish a measurable, organization-wide CoQ structure using a QMS.
• Drive Financial & Strategic Impact: Discover how small QMS-driven improvements can yield significant cost reductions, risk mitigation, and sustained competitive advantage.