Case Study | January 31st, 2023

Winning Story of Two Businesses Using the CQ Training and Document Management Solution to Improve Their Quality Management Process

Regulatory compliance heavily relies on proper documentation. A robust document management system, including creating, updating, accessing, and modifying documents, is crucial for compliance. It offers evidence of compliance to regulators, streamlines audits and inspections, and enables quality leaders to keep track of all crucial compliance matters.

Quality leaders also concur that effective training management, including personalized continuous learning, is vital for enhancing quality performance. It equips employees with the necessary skills, information, knowledge, and behavior to make informed decisions at work.

A well-designed document and training management module help businesses to drive productivity and maintain compliance. 

This eBook talks about two such success stories where the seamless integration of ComplianceQuest’s next-generation Document and Training Management Solution completely transforms quality management processes.

Founded in Tokyo in 1934, YKK manufactures and sells zippers, and other fastening products including hook & loop fasteners, plastic buckles and notions, webbing, and snaps and buttons for a variety of industries such as apparel, personal protective equipment, transportation, hygiene, sports and outdoor, medical, tactical gear and furniture.


  • Legacy QMS, antiquated digital solutions
  • Premise-based
  • Report generation time consuming
  • Manual, duplicate data entry process

Digi-Key Electronics is one of the world’s largest electronic components distributors. Headquartered in Thief River Falls, Minnesota, Digi-Key is an original pioneer in electronic and automation products, offering over 12.6 million components from over 2,000 name-brand manufacturers. The privately-owned company, which was founded in 1972, processes over 5.3 million products per year and has an annual revenue of $4.7B.


  • Current HTML-based EQMS inflexible and cumbersome to use
  • Platform difficult to navigate, which resulted in lack of user adoption
  • Lack of scalability for a rapidly growing company
  • Insufficient structure and standardization created inefficiencies

Download this success story eBook to read the transformation journey of these two companies.

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