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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
John Doerr, the legendary venture capitalist, wrote a book titled “Measure What Matters”. The book focuses on a goal-setting technique called OKRs (Objectives and Key Results) that has helped companies like Intel and Google meet company-level, team-level, and individual goals.
The beauty of OKRs is that it helps you propagate enterprise-level goals, to various teams across the organization. Following the OKR methodology enables various teams – across the organization – to truly work together towards a common enterprise goal.
Why is this relevant from a health and safety perspective? The answer is obvious. Safety leaders must push their senior management leaders to make workplace safety and employee well-being a key priority, right at the top. There has to be an enterprise-level goal to meet certain standards when it comes to health and safety. This must then translate into team-level H&S metrics for various functional units including the health & safety team, manufacturing & production, logistics & operations, etc.
Once safety becomes a priority, it is important to run a metrics-driven process that makes it easy for various stakeholders to monitor and track both lagging and leading indicators.
At ComplianceQuest, we published a whitepaper titled ‘Health and Safety Metrics Guide’. The paper focused on how building a safety-first organization is all about having a data-driven process.
Your organization’s Health & Safety (H&S) metrics and KPIs meet the following criteria:
Metrics such as no. of incidents/accidents, no. of near-misses, and no. of safety observations have to be tracked. Other lagging indicators that need to be monitored are:
However, to drive continuous improvement of safety management processes, it is crucial to track (and monitor) leading indicators.
The H&S team must optimize its Safety Management System (SMS) to proactively mitigate risks and plan preventive actions. Using a next-generation EHS management system will help with building a data-driven and collaborative process to predict future safety incidents and plan actions to prevent an incident before it happens.
Some of the lead indicators that safety leaders should be measuring to prevent or mitigate future safety risks include:
Reporting near-miss incidents and safety observations are crucial for proactive risk mitigation.
However, unlike a real incident, near-misses are hard to track and need employee participation. Employees are present in the scene and their observations become very important for identifying potential health and safety risks.
To be able to report, they need tools and training to understand the significance of reporting and be able to do it easily, without fear of being considered a tattler.
Caught up in the need to improve topline and keep costs under control, safety can fall by the wayside, left to safety managers to react when an incident occurs rather than have a proactive approach. Though this may seem like some savings in the short run, in the long run, businesses may end up losing due to penalties, compensations, and litigation.
Management commitment to employee well-being will add weight to the initiatives and give employees confidence that they are cared for.
The management can express its involvement by:
Using ComplianceQuest’s Management Review software, this entire process can become streamlined and automated.
Periodic audits and inspections are essential in identifying potential areas of risk and rectifying them for mitigation. They can be of two types, internal and external. Keeping track of the number of audits and inspections, the findings and the action taken based on findings will indicate the health of the organization’s safety practices.
Tracking the no. of audits/inspections and ensuring the quality of audits is a key lead indicator for proactive safety management.
This brings us to the importance of training and the need to track the number of training programs employees have attended and their effectiveness.
All staff, at all levels, need health and safety training to make safety integral to the workplace culture. This requires training programs to make them aware of all company’s procedures and policies and increase their engagement levels.
Tracking employee training records will drive overall safety and compliance levels. For some organizations, training certificates should not expire, and therefore, how many are active and updated becomes a key metric!
To request a demo of ComplianceQuest EHS Solution, visit: https://www.compliancequest.com/online-demo/
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