Join ConQuest 2025 | ComplianceQuest User Conference | April 8–10, Clearwater Beach, FL
Discover your potential savings with our ROI Calculator
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Safety observations are critical for proactively identifying potential hazards and preventing incidents in the workplace. By cultivating a culture of continuous vigilance, organizations can drive operational excellence and ensure the well-being of their workforce.
Safety observation is a proactive approach to prevent workplace incidents by identifying potential hazards and at-risk behaviors including unsafe actions and conditions through systematic observation of the work environment and activities. The purpose is to utilize these observations to implement corrective action and improve the safety of the workplace. Managers record safety observations through checklists. The managers can have separate sections or checklists for each safety topic.
Safety observations are crucial to
A Liberty Mutual 2019 Workplace Safety Index estimates the weekly cost incurred by US companies due to workplace injuries as more than $1 billion per…
McKinsey Quarterly recently published an article titled “Seeing the unseen: Transforming safety by improving hazard sensitivity”. The article largely focuses…
Returning to work after a break can be challenging. Most likely, workers still feel the lingering taste of the fun…
A safety inspection is a collection of one or more safety observations. Safety observation can be based on the individual occurrence of a condition, activity, behavior, or contextual attribute, including psychosocial factors such as stress, communication, or trust. A safety observation concludes with a risk determination of ‘acceptable’ or ‘opportunity for improvement.’ While the language used in safety observation could be different, the process of safety observation remains consistent.
The primary objectives of safety observations are to
To that end, safety observations must be conducted at regular intervals. They help employees understand the importance of safety while emphasizing the organization’s commitment to creating a safe work environment. Frequent safety observations help collect enough data about the safety standards in the organization to make informed decision. The frequency also helps employees understand the importance of such observations and instil a sense of trust and safety at the workplace. Safety observation is recommended for various industries such as oil and gas, automotive, utilities, construction, and manufacturing.
Safety observation must be performed and documented regularly to ensure that the workplace is safe. An effective safety observation report must include citations related to both the working conditions of the office or shop floor and the actions of the employees. Considering the actions of employees is pertinent to the safety of the workplace as the worker’s reaction to a specific safe or unsafe condition can help improve or deteriorate the safety standards. Safety officers use a safety observation report to document hazards and safety recommendations at the workplace. The safety observation report helps
Safety investigation is conducted to prevent accidents in a work environment. Safety managers must conduct an effective safety investigation periodically to ensure the safety standards are met to avoid penalties and prevent accidents.
Here are the steps that safety managers must follow while conducting a safety investigation:
Gather relevant information about the safety standards in the workplace
Establish facts through photographs, physical evidence, training records
Isolate and categorize contributing factors based on environment, design, system, and human behavior
Investigate for possible causes that could lead to safety irregularities
Determine if corrective actions are necessary and establish them
Implement corrective actions and monitor their efficacy
ComplianceQuest pairs the user-friendly tools of SalesForce with a very capable and responsive development / support team resulting in a full QMS application that was adapted to our processes and very easy to implement. Our large, global organization is not an easy group to please. From their patient participation in our configuration workshops to their quick responses to every email and crazy request, the CQ team has proven to be a true partner in our implementation. Their website and demos show how user-friendly and well integrated the modules are. The REAL win is getting this functionality with a team who is truly invested and has gone over and above to make our implementation a success!
Melanie Lees,Quality Director
The cloud-based, scalable, and AI-powered EHS Solution from ComplianceQuest, built on Salesforce.com, is a robust and scalable system that provides all the features needed to empower employees and improve organizational health and safety. With Health & safety gaining heightened significance in the current circumstances and with the health & safety heads having to manage remotely, the ComplianceQuest H&S management solution enables seamless management of the organization’s complete H&S program through a range of intuitively integrated tools and applications.
Some of the features of the solution include:
Safety event reporting
Promote safety culture by ensuring workers have easy access to report injuries, accidents, or near misses that could affect safety on the worksite. Reports can be addressed to manage the risk, ensure an effective response, and if required, be reported directly to the regulatory agency.
CAPA
Full action lifecycle to investigate and address unwanted events, hazards and to facilitate change management. Assign to the right people, monitor the workflow, and provide full visibility as the process moves through verification of effectiveness.
Worksite inspection
Define the schedule, checklists, and assess the type and level of safe activity for all or specific locations. Keep inspections seamless, consistent, timely, and mobile on any device and allow managers to assign actions to unwanted findings – all within one record for easy tracking and trend analysis.
Safety observations
Provide workers a means to engage in the Safety Culture and to report the positive or negative observations. Safety managers can use the data for trending or assign investigations and actions depending on what is required. Excellent for lessons learned postings to the workforce.
Compliance management
Our compliance management module is managed by Enhesa – the world’s largest provider of EHS regulatory requirements. What’s also on offer is that our solution offers the capability of undertaking a regulatory applicability analysis for a particular geography/operation.
Stakeholder management
With the ComplianceQuest H&S management solution, one will be able to manage all stakeholders, ensuring that their needs are being fulfilled. Not just that, ensuring their participation and involvement in identifying H&S risks, the root cause for any incidents is also part of the H&S solution offered by CQ.
Risk management
Through our indigenously developed risk management module, organizations will be able to maintain hazards, assign risk owners, classify risks, categorize risks, and alter the risk level based on the effectiveness of the control measure.
Stop work authority
Create and record the information for Toolbox Talks, share the information and receive the electronic signature of attendees from their mobile.
Toolbox talks
Record a Stop Work Order and manage the risk to return to operations.
Safety notifications and collaboration
Improve Health and Safety communication and transparency. Like and follow relevant records in the system and decide how and when to be notified of changes.
Analytics and dashboards
The Health and Safety metrics of the workplace are readily for improved decision-making and oversight. Know the risks, know what is been done about them; and prove it.
Ensure Employee Safety Awareness in Normal Work & Emergency Conditions
Checklist | September 7th, 2022
12 Safety Basics Compliance Checklist with Calculator
Checklist | August 26th, 2022
Small Business Safety and Health Program, General Work Environment and Housekeeping Checklist
Checklist | August 5th, 2022
Small Business Safety and Health Checklist – Exit Routes and Emergency Planning
By instilling an enterprise-wide safety culture companies can reduce the cost of compensation, improve employee productivity and morale, enhance brand reputation and increase regulatory compliance.
By reporting near misses and observations of good and bad incidents, they contribute proactively to creating a healthy and safe workplace and increase their well-being.
Health and safety approach aimed at promoting employee well-being will have a positive impact on brand perception in the market, which will contribute to the growth.
A proactive approach to employee well-being will lead to huge cost savings and accelerate growth.
Health and Safety Team can use CQ EHS Software as it is mobile-friendly, saves time, and comes with dashboards for quick insights.
Executives can use CQ EHS software for risk mitigation, reduces incidents, and the resultant worker compensation and claims. Dashboards help management have a finger on the pulse of all health and safety-related metrics.
Employees can use the software to report incidents, near-misses, and observations and track progress on actions taken.
Some of the key technologies that can help businesses achieve their health & safety goals include:
The role of data is much talked about today in the context of informed decision making for formulating strategies across business processes. Data analytics plays a vital role in safety management as well. Some of the key ways in which data can help businesses improve safety include identifying risks, prioritizing them based on the severity, and historical data to identify trends.
The data in combination with AI/ML capabilities can enable businesses to predict future events and prevent their occurrence. It can help understand the cause and effect of changes on the health and safety of employees and processes, identify the root cause of problems as well as effect continuous improvement.
Leveraging cloud, a next-gen safety management system can facilitate reporting of events even from remote locations, anytime.Visibility into the incident management workflow and sharing of corrective action taken reassures employees of organizational commitment to their health and safety and encourages them to be more participative.
Safety leaders can now collaborate with teams across geographies and with suppliers for bi-directional communication, workflows and alerts, that facilitates identifying issues sooner and easily escalating when necessary. It provides a 360-degree view of enterprise-wide processes and improves compliance and continuous improvement. Sharing of information, updates, and announcements across the organization becomes easier.
It is critical for a safety management system to be designed with the end-user in mind. The safety leaders need the information of incidents that can be highlighted as an example of good safety behavior, and a safety management solution that enables this will go a long way in improving safety parameters more than mere reporting of unpleasant events and near misses.
Identifying and preventing incidents before they happen is critical to keeping your workplace safe. Unsafe behavior is a leading cause…
Realize a 360 Degree view of Enterprise-Wide Safety Risks enabling…
McKinsey Quarterly recently published an article titled “Seeing the unseen:…
In almost every scenario, prevention is better than cure. It’s…
Learn about all features of our Product, Quality, Safety, and Supplier suites. Please fill the form below to access our comprehensive demo video.
Please confirm your details
By submitting this form you agree that we can store and process your personal data as per our Privacy Statement. We will never sell your personal information to any third party.