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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Medical devices – whether physical products, medicines, or therapies – profoundly impact patient lives. They are trusted to improve health, but unsafe products can pose life-threatening risks. Common issues like faulty components, unclear labeling, and poor design not only jeopardize safety but also lead to costly recalls and reputational damage.
For example, the UK’s Medicines & Healthcare Products Regulatory Agency (MHRA) lists frequent problems such as:
This is just a sample list, listing issues that could have easily been avoided. These risks highlight the need for robust design controls and risk mitigation strategies. Adopting standards such as FDA’s 21 CFR Part 820 Quality System Regulations and ISO 14971 for Medical Device Risk Management ensures proactive hazard identification, early corrective action, and compliance with regulatory mandates.
Design controls provide medical device product designers and engineering teams with comprehensive visibility into the development process, enabling:
Risk management further enhances safety by identifying, evaluating, and mitigating risks at every stage of the product lifecycle. Together, these practices form the backbone of safe, high-quality medical device development.
A methodical approach to design controls and risk management can dramatically improve medical device safety and compliance. Below, we outline each critical step to streamline the process:
Clearly articulating the device’s purpose is essential to guide the design and development process. By understanding the specific patient or clinical need, teams can align their efforts toward meeting these requirements. This clarity informs design inputs, regulatory compliance, and even marketing strategies.
A well-structured design and development plan provides a roadmap for the product lifecycle. Here’s what this involves:
To ensure the product meets user needs and complies with regulations, it is critical to document design inputs. This step:
Example: Replace subjective terms like “easy-to-use” with quantifiable requirements such as “device dimensions: 5 inches long.”
Risk management planning is fundamental to proactive hazard control. By leveraging frameworks like ISO 14971, teams can:
Once risks are identified, applying risk controls is the next critical step. These controls fall into three categories:
These measures not only address immediate concerns but also inform future product iterations by identifying areas for improvement.
Verification and validation processes confirm that design outputs align with the original inputs. This stage is crucial to:
Design reviews serve as a checkpoint to ensure all activities meet the intended objectives. Key elements include:
A well-maintained Device History Record (DHR) is crucial for tracking compliance and safety throughout the product lifecycle. It includes:
DHR provides vital feedback loops for refining design processes and risk management practices, ensuring continuous improvement.
Effective design controls require the right tools to streamline collaboration and ensure regulatory compliance. ComplianceQuest’s Design Controls Solution provides:
By integrating seamlessly with QMS and EHS, ComplianceQuest offers a holistic approach to improving product quality and safety.
Designing safer medical devices requires both strategic planning and practical tools. Here are the main points to remember:
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