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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
One of the most important requirements for regulatory compliance is documentation; In fact, a well-designed system to create, update, access, and modify documents is at the heart of any compliance process. It provides the necessary proof of compliance to regulatory authorities, makes the process of audits and inspections more efficient, and overall makes it easier for quality leaders to have a finger on the pulse of all key compliance issues.
Moreover, documentation is critical for sharing information, knowledge transfer, communication, and collaboration among key stakeholders. Documents can be in many forms including emails, Word documents, PDFs, and images and encompasses personnel information, correspondence, contracts, and even social media archives. Managing all these documents and being able to access them when required can be a very big challenge. Multiple versions may float around, creating confusion – delaying the process of making key decisions on time.
With an electronic approach to document management across the enterprise, you’ll have a central repository to create, modify, review, approve, store, organize, access, and share documents, globally in a controlled manner. Track each document from origin to obsolescence with analytics, graphical dashboards, integrated collaboration, and workflow tools.
It is also important to note that documents can be vulnerable to security breaches, endangering the right to privacy of employees and customers. They can jeopardize the business by providing hackers with unauthorized access to critical documentation. It is, therefore, very important to ensure a secure and reliable Document Management is in place – especially for regulatory compliance and quality assurance.
Documents get periodically shared, transferred, reviewed, and modified by different people at different times. This may leave the documents vulnerable to security risks, especially as the employees may not follow some important processes. There can also be external threats, such as hackers identifying and leveraging loopholes in the system, gaining unauthorized access, and causing damage.
While cloud service providers do offer basic security, it is the responsibility of each organization to ensure document security to protect business as well as individual interests. Ensuring data security is a regulatory requirement under General Data Protection Regulation (GDPR) and other country-specific laws. But more importantly, it is also important to protect business interests. A company that cannot keep data protected will be looked down on by customers who prefer taking the business to a competing firm.
Some of the consequences of data loss due to poor security include
Ensuring the security of the document management system is essential to protect the company, its employees, and its customers. Some of the best practices include:
ComplianceQuest’s Document Management System is cloud-based and built on the Salesforce Platform. It draws on the strengths of Salesforce to provide its customers with a secure and reliable document management system. It aligns with standards such as ISO 9001, OSHA, and GxP standards to ensure the automation of the end-to-end document management workflow works seamlessly.
The documents are protected by various security protocols such as multi-password access and digital signature, forced expiration of passwords, account and intruder lockout, and audit trail history/record archiving. A cloud-based document control system ensures that all the facilities always have access to the most recent set of approved procedures. Best practices are easily shared and standardized across the organization and new operations are consistently onboarded.
To know more about how ComplianceQuest’s Document Management Solution protects your data and information while improving productivity, visit https://www.compliancequest.com/document-management/
You can also watch this demo video to understand more: https://www.compliancequest.com/demo-video/cq-document-management/
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