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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
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Complaint Handling Process for MedTech and Life Science Companies
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Featured CQ Guide
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
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Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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Upcoming Events
Quality Assurance is an integral component of quality management. Organizations across industries, including manufacturing, technology, government agencies, food and beverage, health and beauty, finance, nonprofit, and government agencies must conduct QA checks.
Quality Assurance (QA) is a systematic process that ensures products, services, or processes meet or exceed established quality standards. It involves activities and techniques aimed at preventing defects, identifying and resolving issues, and improving overall quality throughout the entire lifecycle of a product or service. Quality Assurance (QA) aims to ensure consistent and reliable performance, customer satisfaction, and compliance with regulatory requirements.
Quality Assurance is defined by ISO 9000 as a “part of quality management focused on providing confidence that quality requirements will be fulfilled.” With QA, manufacturers can ensure that customers receive a defect-free product by preventing mistakes at the time of manufacturing. Businesses can improve compliance to standards by monitoring processes and use feedback to improve efficiency and effectiveness.
In today’s competitive and highly regulated industries, particularly within Life Sciences and Manufacturing, adhering to strict regulatory standards is necessary…
Quality Assurance (QA) and Quality Control (QC) are two distinct but interconnected components crucial to ensuring pharmaceutical products' safety, efficacy,…
Quality assurance in a laboratory is a systematic and comprehensive approach to ensuring the accuracy, reliability, and consistency of test…
Quality Control (QC) and Quality Assurance (QA) are two distinct but complementary aspects of quality management. Quality Control focuses on the identification and correction of defects in finished products or services. It involves activities such as inspections, testing, and measurements to ensure that the product or service meets specific quality standards. QC is reactive and occurs at the end of the production process. On the other hand, Quality Assurance is a proactive process that aims to prevent defects from occurring in the first place. It involves establishing and implementing processes, procedures, and systems to ensure that products or services are designed, developed, and produced consistently and reliably. Quality Assurance focuses on planning, defining quality objectives, implementing quality control measures, conducting audits, and continuously improving processes to enhance overall quality.
Quality Assurance (QA) takes various forms across industries, each tailored to specific processes and products.
Functional Quality Assurance
Ensures the product or service functions as intended, meeting specified requirements and functional expectations.
Process Quality Assurance
Optimises and monitors the processes involved in product development or service delivery to ensure efficiency and adherence to standards.
Software Quality Assurance (SQA):
Specific to the software development lifecycle, SQA involves processes and activities to ensure the quality of software products.
Regulatory Compliance Quality Assurance
Ensures adherence to industry-specific regulations, standards, and legal requirements, avoiding legal issues and ensuring ethical practices.
Supplier Quality Assurance
Evaluating and monitoring the quality of materials and components supplied by external vendors to maintain consistent product quality.
Product Quality Assurance
Concentrates on the final product, ensuring it meets defined quality standards and customer expectations.
Quality assurance focuses on both administrative and procedural activities that are implemented in a quality system to meet the requirements and purpose of a product, service, or activity. Quality assurance includes systematic measurement, standard comparison, processes monitoring, and drawing feedback with the intent to prevent errors. To that end, quality assurance can be implemented across industries including:
Government agencies
Technology
Nonprofit
Finance
Manufacturing
Food and beverage
Healthy and beauty
The functions of Quality Assurance are defined by the objectives laid out. These functions include:
Planning and management of product quality compliance as per QA standards
Coordinating with the manufacturing department to ensure QA is carried out at all stages from testing, auditing, and reporting
Review the QA specifications and procedures with quality control
Conduct technical audits to ensure the standards are met consistently
Each method has its own advantages. Some of the most commonly used quality assurance methods are mentioned below:
Implementing effective Quality Assurance (QA) involves adopting a set of best practices to ensure consistent quality across process, products, and services. Some key best practices for Quality Assurance include:
Clearly Defined Processes: Document and communicate standardized processes to ensure consistency and understanding across the organization.
Set Clear Quality Objectives: Define measurable quality objectives aligned with organizational goals to guide the Quality Assurance Process and measure success.
Training and Skill Development: Invest in ongoing training and development programs to ensure that team members possess the necessary skills and knowledge.
Effective Communication: Foster open and transparent communication within the organization to promote a shared understanding of quality goals and expectations.
Regular Audits and Reviews: Conduct regular internal audits and reviews to assess compliance with processes, identify areas for improvement, and ensure continuous enhancement.
Customer Feedback and Satisfaction: Collect and analyze customer feedback to understand their needs, expectations, and satisfaction levels, integrating this information into Quality Assurance Process.
Risk Management: Implement risk management practices to identify, assess, and mitigate potential risks that could impact product or service quality.
Use of QA Tools and Technologies: Leverage appropriate tools and technologies for testing, monitoring, and analyzing data to enhance the efficiency and effectiveness of Quality Assurance Process.
Collaboration and Teamwork: Encourage collaboration and teamwork to foster a collective responsibility for quality throughout the organization.
Continuous Improvement: Embrace a culture of continuous improvement, regularly reviewing processes and seeking opportunities to enhance efficiency, effectiveness, and quality.
Implementing a robust Quality Assurance (QA) system ensures improved products and business outcomes by maintaining high standards, reducing defects, and enhancing customer satisfaction. It drives consistency across operations, enabling businesses to scale efficiently while meeting industry regulations for effective compliance. By proactively identifying and mitigating risks, QA systems safeguard brand reputation and operational stability, making them essential for B2B, SaaS, and enterprise success. Some of the primary advantages of using a quality assurance system include:
CQ has proven to be intuitive, easy to use and customization is as easy as speaking to the CQ team. The validation scripts are straightforward and easy to edit to meet our organizations particular needs. The system feels familiar while delivering the QMS system tools that we need and the CQ team is responsive to any questions that arise.
Dorothy Wilson,Quality Assurance & Document and Records Specialist
Quality Assurance (QA) can be ensured using the PDCA (Plan, Do, Check, and Act) cycle, a four-step methodology that helps control and improve the quality of products and services. It is an effective process to ensure that the organization maintains high standards of quality for the products, thus improving the reputation of the organization in the long run. It can be conducted when
The PDCA cycle can be implemented as follows:
Using PDCA has become a fundamental principle of quality management as it ensures consistency across business activities. Through continuous feedback to analyze, measure, and identify areas of improvement, manufacturers can take corrective action to meet customer requirements.
In life sciences industries, the top three priorities are:
A solution such as the ComplianceQuest’s quality assurance system aligns with all the major regulatory standards and its scalable and flexible architecture helps businesses adopt a risk-based approach to ensure:
It empowers quality leaders with transparency and traceability, with integrated root cause analysis and CAPA management where required. Change Management, Inspection, and Audit Management also automate the workflows, improve compliance, and ensures quality assurance. Document Management is also made intuitive and facilitates reporting in a timely manner.
In the complex world of stringent regulatory requirements that can vary from region to region and requires the same organization to manage the variations in their different units in a centralized manner, ComplianceQuest’s Quality Assurance System can provide the flexibility and scalability they so need to minimize the risk of non-compliance and the resulting product recalls, penalties and brand erosion.
Quality Assurance Checklist – Part A (Project Management)
Checklist | September 7th, 2022
General Quality Control and Assurance Points for ATMPs
Checklist | March 29th, 2022
Quality Assurance Checklist – Part B (Project Deliverables)
Quality Assurance (QA) Management is the systematic process of ensuring that products or services meet specified quality standards and customer expectations. It involves the development and implementation of policies, procedures, and methodologies to monitor and improve the quality of processes and deliverables.
Quality Assurance Management encompasses activities such as process audits, quality planning, and the establishment of quality metrics. The goal is to prevent defects, identify and correct deviations from standards, and continuously enhance overall quality. QA Management is integral in various industries, including manufacturing, software development, healthcare, and services, to achieve and maintain high-quality outcomes.
ComplianceQuest – A 100% modern cloud Enterprise Quality & Safety Management System (QHSE) meets every requirement for ISO 9001:2015. By automating the entire ISO 9001 Quality Management System requirements, CQ EQMS significantly reduces the effort involved in maintaining ISO 9001:2015 Quality System and improves traceability. Also, it provides a complete view of the organization’s data, enhancing the performance and effectiveness of quality and compliance management processes. While ISO 9001:2015 is still based on the same seven quality principles, there is increased attention to the transformation of business methods over the past decade. ISO 9001:2015 changes the focus from documentation to managing and mapping processes with risk-based thinking. The new standards place a heightened emphasis on the importance of formal risk analysis. An end-to-end quality management system such as the one from ComplianceQuest provides a comprehensive and enterprise-wide view that enables life sciences companies with the ability to create strategies around pricing and enables VBC. The key reasons for adopting ComplianceQuest’s solution included its:
Comprehensive yet flexible approach to designing a workflow that works for your enterprise
Platform capabilities that enable a roadmap for product innovation with a deep focus on quality
A best practices-based integration strategy and validation
Quality
Engineering
Operations
Management
Suppliers
ISO 9001:2015 is the most internationally recognized quality assurance standard. Quality Assurance affects different aspects of business, including finance, quality, brand, and time. Providing the advantage of evolving, agile, and next-generation technology capabilities, CQ Quality Management Software acts as the building block for a ‘Continuously Improving’ quality management process to deliver a high-quality product.
A 20% time saving on regulatory audits and a 10% saving on audits of standards like ISO 9001 – who…
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The role of leadership in quality management forms the backbone…
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