Join ConQuest 2025 | ComplianceQuest User Conference | April 8–10, Clearwater Beach, FL
Discover your potential savings with our ROI Calculator
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
ComplianceQuest Medical Devices QMS Success Stories eBook
Complaint Handling Process for MedTech and Life Science Companies
Audit Management
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Unlocking the Value of Complaints
Why You Need to Digitally Transform Your QMS
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Safety Technology Trends to Watch in 2023 (Infographic)
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
American Society of Quality Lean Six Sigma Conference
23 Feb, 2025
Phoenix, AZ
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Stronger Together: How our partnerships drive success and innovation
Document control issues have plagued companies since paper was invented during early Egyptian civilization. Well, we don’t really have any concrete proof for that, but we are convinced this is so – what with any paper-based document’s tendency to get lost at the exact moment when it is needed the most! Below are other key limitations of a paper-based document control system:
Studies have shown that a typical organization spends $20 in labor to file a document, $120 to find a misfiled document and $220 to reproduce a lost document.
Fire, flood, earthquake, tornado, mites, humidity and even repeated handling can damage paper; and once the paper has been damaged, the information is lost for good.
Paper-based documents can make it difficult to ensure the security of the file and to prevent unauthorized access to the information.
If a document is reviewed and edited by multiple users, paper-based documents will make it extremely difficult to maintain the version and to ensure that everyone works on the latest version.
Often, sensitive documents need to be protected. The only way to ensure that with the paper-based documents is to ensure that they do not leave the premises, or indeed the room, where they are kept.
Inability to find the right information at the right time will result in poor decision-making, causing dissatisfaction among customers and vendors, which in turn could damage your reputation in the market.
Perhaps, this is why automated document control features are amongst the topmost priorities for most organizations in regulated industries. An ideal automated document control system which offers a complete document management solution which will not only automate your entire document management workflow, including creation to review to approval to distribution, it will also ensure that your documents are up-to-date at all times, and can be integrated with other quality processes.
Automation in the document creation stage is typically targeted towards assigning appropriate workflow. Your system needs to be capable of differentiating between, say, a design document and a policy document, and then assign them their own routing vis-à-vis approval and baselining.
Apart from just assigning a workflow, an automated document control system will automate aspects such as routing, review, and approval to ensure that the document is signed-off by the right set of people; if a key authority is not available, the system will delegate the task to the person designated as the back-up.
An automated document control system will also integrate into the organization’s training system, resulting in a smooth transition from approval to training on new document. It will also have tests built directly into the document control, ensuring full training on new processes for all employees.
An automated document control will also include a change request process to ensure that all changes follow the process defined by your company. It should ensure that changes to related documents can be requested in a single workflow and automatically archive older document revisions.
This tends to be one of the most time-consuming tasks, and users can greatly benefit by automation of this bit. Automation here will ensure control over rogue documents, automatic replacement of documents, real-time and repeatable e-mail notification and automatic distribution upon approval.
An automated document control system will help ensure compliance with information security and regulatory guidelines such as multi-password access and signature, forced expiration of passwords, account and intruder lockout, and Audit trail history/record archiving.
But the biggest benefit of them all is the ability of an automated document control system to provide in-depth reporting. Any organization that generates a lot of documents needs the ability to derive meaningful insights from the data that goes into the system. Automation in document control can greatly facilitate integration with quality management system, which in turn integrates with a reporting system to allow quick and effective visualization of data on an aggregate level, and the running of various Ad-Hoc and scheduled reports.
Implementation of a document management solution system may be a little complicated in the beginning and will need change management to enforce a new culture at organizational level but the single source of truth that automated document control provides will help in effective decision-making in the organization. In due course, it will significantly reduce the wastage of time and money, helping your business outperform the competition by freeing up key resources to spend time where it matters most – on your business!
Learn about all features of our Product, Quality, Safety, and Supplier suites. Please fill the form below to access our comprehensive Demo Video.
Please confirm your details
By submitting this form you agree that we can store and process your personal data as per our Privacy Statement. We will never sell your personal information to any third party.
Introduction: A Before-After Story Imagine being a quality manager at a global medical device company.…
Consistent and standard operating procedures are critical to improving quality, operational efficiency, and safety. The…
In regulated industries such as life sciences and medical devices, the value of a world-class…