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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
In July 2020, McKinsey Quarterly published an article titled ‘Taking supplier collaboration to the Next Level’. For us at ComplianceQuest, there were three aspects mentioned in the post that stood out prominently:
1. Companies with a mature procurement function always build a two-way, collaborative relationship with their suppliers. They know how to “unlock value” for both the buyer and the supplier.
2. The second major takeaway from the study was that companies with a collaborative mindset towards suppliers see the impact in terms of financials – higher revenue growth and lower operational costs.
3. The report also touched upon how cross-functional engagement between buyer and supplier was critical. In other words, there must be true collaboration wherein multiple departments or functions engage with their counterparts on both sides.
Fundamentally, the study suggested that a deeper strategic alignment coupled with trust and transparency between the buyer and suppliers is crucial for a win-win relationship.
At ComplianceQuest, we recently conducted a survey to understand the current state of how manufacturers were approaching the digital transformation of supplier quality processes. Interestingly, the results from our survey are in line with the findings from the McKinsey study.
Most companies are embarking on a 1-year to 3-year digital transformation roadmap, with the goal of building more mature, robust, and data-driven supplier quality processes. While supplier quality is only one specific aspect of supplier collaboration, it is probably the single most important one when it comes to building a deeper strategic relationship.
Based on the survey, we also published a Supplier Quality Maturity Benchmark Report, that offers a detailed perspective of how an enterprise can improve its supplier quality maturity and accelerate digital transformation to drive business value.
To summarize some of these findings, we requested Nikki Willett, VP of Industry Solutions (EQMS) at ComplianceQuest, to present a short webinar, making it easier for supply chain leaders to gather key insights.
Access the webinar here:https://www.compliancequest.com/webinar/honing-your-supplier-quality-digital-edge/
Broadly, any supplier quality digital transformation effort will revolve around three pillars: people, process, and product. And, next-generation, technology-led digital transformation is a no-brainer to building a “continuously improving” supplier quality process.
Based on the inputs we received in our survey, we categorized the companies into three segments:
1. Laggards: Companies that are short-term, reactive and compliance-focused
2. Progressive: Companies that are proactive with some enterprise processes standardized and periodic supplier quality improvement initiatives using digital technologies
3. Leaders: Enterprises with global standardization, best practices, next-generation technology, and a deep focus on continuous improvement
The leaders in supplier quality were deeply focused on ensuring a 360-degree view of their suppliers. Therefore, even when an event like the pandemic struck, thanks to data visibility, they were able to mitigate the disruption by quickly identifying suppliers that needed re-qualification and re-onboarding. And they learnt how to be more resilient in a future disruption.
In the webinar, we share more findings from the survey and key best practices that quality leaders must embrace to transform their supplier quality efforts. Additionally, we also touch upon the benefit of having your suppliers integrated into your EQMS.
Watch the webinar here:https://www.compliancequest.com/webinar/honing-your-supplier-quality-digital-edge/
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