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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
ChatGPT and Large Learning Models (LLM) are the flavors of the season. There is much discussion on the unlimited potential of how OpenAI’s ChatGPT is changing the way businesses work. Despite some concerns about integrity, bias, and unexplored risks, ChatGPT and LLMs have become part of business decisions, unfettering businesses to overcome resource limitations and generate innovative ideas to address their business problems. The use cases vary and range from being a virtual assistant and content generation resource to providing coding help and automated customer support.
The use of chatbots and artificial intelligence is not a novelty in safety management either. With the right AI models, it is possible to spot trends/patterns from large safety datasets, identify risks and potential hazards, analyze incident data faster, uncover gaps in safety management processes, etc. Chatbots can act as personal assistants to alert workers of potential hazards in their tasks. There is no doubt - the right AI-enabled EHS tool can improve the reactive, proactive, and predictive safety management capabilities of businesses across industries such as manufacturing, construction, and logistics. While the usage of LLMs is still nascent in the world of safety management, the potential is massive.
Safety regulations require businesses to continuously monitor and improve workplace safety and empower employees to contribute to the process. For this, businesses need access to enterprise-wide data and tools to identify and implement safety controls. They need to provide employees with tools that can help them record observations, give feedback, and monitor progress.
AI-based safety management systems can help businesses improve in the following ways:
Reactive Processes
Incident Management: When an incident starts unfolding, safety leaders and managers need to be able to contain it in the most effective way possible to minimize damage. AI-based systems can send alerts and notifications as well as recommend the most effective way to respond to the emergency to achieve the goal.
Incident Investigation: Once the incident has been contained, the next step is to investigate the causes and initiate CAPA based on need. AI-based systems can aid safety leaders in analyzing data to identify the root cause, severity, and frequency of such an event recurring, and recommending whether to implement CAPA. If CAPA is required, the systems can also provide suggestions on the most effective control measures to reduce the chance of recurrence.
Proactive Processes
Risk Management: Past data on events, near misses, and observations provide insights into the risks in the workflows. AI-based tools can be used to uncover hidden scenarios and safety teams can swiftly plan and implement controls to prevent these potential issues before it becomes uncontrollable. This can help make the workplace safer and healthier.
Audits and Inspections: Based on the insights, safety leaders can initiate audits and inspections to ensure that all potential risks are mitigated and the workers are made aware of how to deal with such scenarios.
Training: Data and AI-enabled tools can also help with identifying gaps in skills and knowledge of safe operations and provide customized training to promote a culture of safety.
Predictive Processes
Continuous Improvement: By identifying potential risks and future scenarios, safety leaders can implement mitigation strategies for continuous improvement of safety management.
The use of AI is increasing across functions and industries and safety management will be no exception. Some of the areas where AI will be seen more include:
Computer Vision: Using AI-driven computer vision tools will augment human vision in high-risk zones to prevent accidents such as slips, trips, and falls. The data obtained from the tool will also help improve work environments and implement effective controls to prevent future incidents.
Embedded PPE Gear: Sensors can be used to alert in case of workers not wearing sufficient or the correct personal protective equipment when entering hazardous zones. PPE can also be embedded with sensors and computer-vision software to alert in case of dangers in the zone. The design of the PPE can also be improved to make it more fitting and appropriate. It can capture data regarding the number of times workers entered the site, the work conditions, and the risk factors to help leaders improve safety parameters.
Mobile Equipment with Embedded AI: One of the leading causes of workplace injury is dashing into mobile equipment. Installing vehicles with dashcams with embedded AI models can prevent accidents by alerting vehicle drivers of a hurdle ahead.
Improved Incident Reporting: Despite all efforts, there are times when incidents, observations, or near misses may go unreported. Using AI-based systems will reduce the gap by making available audio, image, or other data that will enable safety leaders to take appropriate action/decisions.
Predictive Maintenance: AI-based systems will also help with proactive maintenance of equipment and machinery based on performance and need. This will bring down unplanned downtimes and disruptions to production schedules, as well as reduce hazards for workers.
Detecting Unsafe Environments Automatically: Even minuscule gas leaks and other potential dangers that may go undetected by humans can be identified by AI-based monitoring systems. This will reduce potential hazards and enable timely action.
Improved Health Monitoring: AI systems will also help monitor workers' health by detecting parameters such as temperature, signs of stress or fatigue, and any other anomalies that can reduce the chances of illnesses, infections, and accidents.
Data Driven: Data is the backbone of AI and as reliance on AI systems increases, the quality of data will become very critical. Integrating workflows end-to-end will minimize human errors.
The underlying foundation of AI-enabled safety will revolve around the robustness of the data layers that can be built.
A cloud-based EHS solution such as ComplianceQuest built on Salesforce integrates with other enterprise systems to access data in real time and leverage AI to provide insights that can help improve safety management.
To know more about CQ’s EHS Solution, request a demo: https://www.compliancequest.com/lp/ehs/
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