Salesforce offers a modern cloud “Business Platform” not only providing IaaS and PaaS but also Business Development Tools. For example, all apps built will have the same user interface, user navigation, and report & dashboard generation. Using one Salesforce built app makes it familiar and easier to use other Salesforce apps. This helps accelerate user adoption.
The biggest advantage of building a QHSE solution on the Salesforce platform is that — the process of provisioning is taken care of automatically. The vendor (a company like ComplianceQuest) does not have to worry about setting up the technology to ensure the security of data, availability monitoring, load balancing, etc. All this is automatic in the case of a PaaS like Salesforce.
On the other hand, Amazon offers developers a wide-range of tools to take care of each of these requirements. In some cases, there are pre-built tools that developers can use to accelerate platform-level innovation.
However, from a QHSE solution perspective, the biggest disadvantage of using AWS or Azure is that one still needs a dedicated IT and technology team to build and manage the infrastructure. This often results in increased costs and slower time-to-value.
What we at ComplianceQuest need to worry about is building relevant business applications, with a focus on delivering customer value. Both the vendor (like ComplianceQuest) and end-customer of the QHSE solution can be at peace that all the IT management, security, governance and compliance needs are robust and complete.
In this whitepaper we have made a detailed comparison between Salesforce and AWS in terms of IT management, scalability, reliability and flexibility, total cost of ownership and many other aspects.