McKinsey points out that companies in advanced industries such as automotive that have adopted a smart quality approach must also factor in complex and deep supply chains. The emphasis should shift to improvements in discrete manufacturing, building global service networks to address quality in the field, and regulatory compliance and standardization. New technologies are helping reshape the day-to-day quality operations of the value chain such as a connected quality management system (QMS) that takes care of the following aspects:
- Seamlessly integrating with customer-related processes. This helps customer-facing teams by bringing in data from the CRM into the EQMS. By doing this, quality leaders have a better sense of customers’ evolving needs.
- Automating The process of collecting data, running analytics on it, and preparing dashboards for monitoring so that various stakeholders have a finger on the pulse of data that really matters to them.
- While regulatory compliance is critical, a connected quality system is designed to be flexible and scalable so that quality performance can have a positive impact on business metrics.
In the traditional approach, quality compliance was considered a cost, a regulatory requirement that could not be avoided. And so, compliance was more about reacting to events and minimizing damages. But, with the advancement of technologies, businesses can embrace modern process design techniques that facilitate flexibility and the implementation of a smart quality framework. This can help with reimagining how quality can be more cost-effective, decreasing costs and ultimately improving a business’s bottom line.
In this whitepaper, we talk about:
- Proactive quality management in automobile sector
- Data driven quality management
- Automation of key TS 16949 processes
- And more