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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
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Recent CQ Guides
Featured CQ Guide
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
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Featured Event
Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
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Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Supplier Management is defined as the end-to-end management of your relationship with third-party vendors, right from the time of onboarding to ensuring their performance.
Globalization has enabled businesses to source their raw materials and other inputs from anywhere in the world. At times, even the final product is outsourced with only the brand name differentiating it from the other products in the market. Despite that, the final onus of the quality of the product lies with the brand that is outsourcing. Therefore, it is very essential to understand the capabilities of the suppliers and whether they too match the regulatory needs of the product in question.
This is not just a simple exchange of certifications but a matter of great significance where the original manufacturer has to be sure that not only does the product match the quality needs but the processes as well. But with multiple suppliers and located in different parts of the globe, physically checking the veracity of the supplier’s claims of compliance is just not possible. Automating the process not only makes it simpler but is also recommended by the regulatory authorities such as ISO 9001 and Food and Drug Administration. Supplier Management Software can help improve the entire supplier qualification process as well as the overall quality culture of the supplier.
Suppliers form a critical part of your manufacturing process by supplying vital inputs. When you have multiple suppliers, keeping track of their capabilities and the value they add to your organization can become difficult. As your business grows, your understanding of your suppliers also becomes that much more critical as they need to keep pace and supply on time the quality and quantity that you need. A framework of policies that helps you manage your supplier relationships to ensure they understand and meet your requirements is supplier management.
Enabling you in this process is the Supplier Management, a comprehensive solution for automating your supplier engagement lifecycle, right from assessing, qualifying, onboarding, interacting, and collaborating with suppliers to measuring and monitoring performance, escalating and, when required, off-boarding suppliers effectively. Risk assessment, preventing a recurrence of any incidence to recording nonconformances, implementing corrective/preventive actions, and tracking their results are all made easy through automation and integration of the processes involved.
With ComplianceQuest’s Supplier Management Solution, you can:
In the world of product design and development, integrated supplier management plays a vital role, often working behind the scenes…
The new European In Vitro Diagnostic Regulation (EU IVDR) is coming May 26, 2022 and if you want to continue…
Supplier quality management is a core aspect of any manufacturing company, and especially so in the medical device manufacturing industry…
The Supplier Management process starts with defining what the “expected outcome” should be, called the “Success Criteria”. The success criteria is defined by identifying the risks and the role of the parties concerned in mitigating those risks. On clearly defining the success criteria, a business can identify its supplier needs include:
This makes the qualification and onboarding process easier. Missing this critical step can lead to poor supplier relationships, delayed shipments, missing technical skills, etc. This can affect the quality of the products and consequent brand erosion.
Based on the Success Criteria, a typical qualification and on-boarding process would involve:
Supplier relationship is a broad term. In reality, a business has different kinds of interactions and engagement with different suppliers based on several factors, such as the product and service suppliers, the stage of the supplier lifecycle they are in, and so on. Typically, there are five types of relationships:
Purely Transactional:
This is the most common, straightforward engagement with focus on contractual fulfilment based on the requirement.
Preferred Partner:
Some suppliers are preferred over others with a deeper understanding between the two with greater engagement.
Long-Term Relationship:
There is greater trust and increased sharing of information and commercial goals with such partners that are bound by a longer-term contract.
Strategic Alliance:
This is characterized by an exclusive arrangement with commercial objectives and targets for greater collaboration and incentivized for mutual benefit.
Backward Integration:
The supplier is owned by the business, resulting in a unified culture with complete sharing of information and plans.
Whatever the engagement level, businesses need to be able to communicate their requirements clearly to their suppliers, be assured of the quality of the materials and inputs received, assess performance, improve and so on.
A supplier management system enables this and ensures:
The challenges of supplier management system are as follows:
Supplier management enables transforming how you work with your suppliers by integrating a collaborative system into your operations. The ComplianceQuest Supplier Management Software is a secure, cloud-based solution that fosters best practices in supplier relationships, ensuring quality, compliance and readiness.
Blending with audit, risk, change, document management and other QMS capabilities, information is easily and instantaneously shared with the suppliers, making it straightforward to address issues, take corrective actions and stay ahead with real-time performance monitoring driving efficiency and cost-effectiveness.
Today, organizations adopt procurement operations to reduce their production costs. A large number of organizations experience the need for building positive relationships with the suppliers. Supplier Relationship Management is a crucial aspect of the modern procurement function.
The strategies for effective supplier management are listed as follows:
ComplianceQuest pairs the user-friendly tools of SalesForce with a very capable and responsive development/support team resulting in a full QMS application that was adapted to our processes and very easy to implement. Our large, global organization is not an easy group to please. From their patient participation in our configuration workshops to their quick responses to every email and crazy request, the CQ team has proven to be a true partner in our implementation. Their website and demos show how user-friendly and well integrated the modules are. The REAL win is getting this functionality with a team who is truly invested and has gone over and above to make our implementation a success!
Melanie Lees,Quality Director
Supplier Lifecycle Management (SLM) is an end-to-end approach where the purpose is to stay on top of all elements of the supplier management processes, identifying issues as they arise, managing approvals and changes in real-time, and ensuring appropriate supplier performance and quality standards through consistent audits and reviews.
Supplier lifecycle management has seven unique phases as discussed below:
Supplier Agreement Checklist
Checklist | November 22nd, 2022
Supplier Audit Checklist
Checklist | October 26th, 2022
Supplier’s Change Notification or Changes in Critical Raw Material: Medical Device Manufacturer Impact Evaluation Template
Checklist | November 16th, 2021
Suppliers Activities Impacting Manufacturer Regulatory Compliance (EU IVDR): in-vitro diagnostic
Checklist | October 4th, 2021
Suppliers Activities Impacting Manufacturer Regulatory Compliance (EU MDR): medical device
Supplier Information and Approval Template (for new and existing supplier) for MedTech and Pharmaceutical Companies
Checklist | September 27th, 2021
For successful supplier management, you need to define the success criteria based on which you define the criteria for identifying, onboarding, training, evaluating and offboarding, if necessary, your suppliers.
Supplier Information Management allows an enterprise to collect a rich set of supplier data, validate and manage services across an entire organization ensuring supplier compliance with government legislation, industry standards and company requirements. It gives a 360° view of updated supplier information and helps to protect brand value and reputation.
With a good supplier management process, you can ensure a reliable supply chain, lower costs, improve risk management and drive innovation. The ComplianceQuest Supplier Management Software is a module of its cloud-based, scalable and robust quality management system built on the Salesforce.com platform. It integrates well with the organization’s existing systems such as the ERP and CRM software to provide a unified view of the enterprise-wide data. It also automates the entire supply chain workflow, thereby triggering the next course of action in case of any incidents or problems. It encourages a culture of quality not only within the enterprise but along its entire supply chain.
Supplier Relationship Management is a step by step process that defines how a company interacts with their suppliers. Three fundamental aspects of Supplier Relationship Management are collaboration, integration and trust, regardless of the type of relationship between a business and its suppliers. Supplier Relationship Management presents a structured way for businesses and suppliers to enhance their relationships, increase profitability, and deliver improved products and services to their customers.
Watch our SupplierQuest demo video to see how ComplianceQuest’s cloud-based SRM platform helps streamline supplier onboarding, automate risk assessments, and…
The primary purpose of the Approved Supplier List (ASL) is…
Quality agreements with suppliers can go a long way to…
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