The quality management system standard governing the automotive industry is IATF 16949:2016. It draws its structure and requirements from the ISO 9001:2015 quality management system standard and includes automotive customer-specific requirements that the manufacturers of automotive products must comply with. Established by the International Automotive Task Force (IATF), it requires automotive companies to be certified by a 3rd party Certification Body following an audit of the system.
The IATF is a body with automotive manufacturers and relevant trade associations as its members. The standard is applicable in various manufacturing in the automotive industry, including components, assemblies, and parts for the automotive industry. Manufacturing can range from fabricating or making production materials to manufacturing or service parts, assemblies, or finishing activities such as heat treatment, welding, painting, or plating.
It was formed to ensure automotive product quality, safety, and performance and focuses on:
- Preventing defects
- Continuous improvement of the QMS
- Waste reduction
- Product safety
- Risk management
- Contingency planning
- Change management
- Warranty management
- Supplier management
In addition to improving the product and service capabilities, implementing IATF 16949 also leads to process improvement, customer satisfaction, enhanced brand reputation, and competitive advantage.
The IATF Certification Process
The IATF 16949 standard addresses the quality requirements for the end-to-end processes involved in manufacturing automotive components. These include:
- Design
- Development
- Manufacturing
- Assembly
- Installation
- Service
It provides the industry with a framework to implement a quality management system, or QMS, in the organization to standardize processes and ensure excellence. To help businesses implement the standard in their organization, IATF has two manuals explaining the IATF 16949 requirements and ISO 9001 requirements to companies seeking certification.
Like ISO 9001, IATF 16949 too has a 10-part structure:
- Section 1: Scope: Introduction and definition of the scope of the standard.
- Section 2: Normative References: Identification of the documents needed for application.
- Section 3: Terms and Definitions: Definition of relevant terms.
- Section 4: Context of the Organization: Establishing relevant stakeholders’ context, needs, expectations, and general QMS requirements.
- Section 5: Leadership: Definition of the leadership team’s role in implementing the QMS and quality policy.
- Section 6: Planning: Requirements for creating plans for risk management, including risk analysis, preventive actions, and contingency plans.
- Section 7: Support: Requirements to support processes and resources.
- Section 8: Operation: Requirements for products and services such as planning, designing, reviewing, etc.
- Section 9: Performance Evaluation: Monitoring and evaluating the QMS performance through internal audits, management reviews, and customer satisfaction.
- Section 10: Improvement: Continually improve the QMS by preventing nonconformities and taking corrective actions.
Benefits of IATF Certification
IATF compliance provides automotive manufacturers with the following benefits:
Improved Brand Reputation: A certified company demonstrates compliance with the IATF standards, assuring customers of product quality, safety, and performance. It improves the organization’s credibility and the robustness of the processes and services.
Lower Cost of Manufacturing: IATF 16949 compliance leads to continuous improvement of processes, improved resource utilization and reduced errors. This increases cost-effectiveness and ensures timely delivery of products.
Enhanced Risk Management: The IATF 16949 standard draws from ISO and takes a risk-based approach to quality. This helps businesses identify potential risks and implement measures to mitigate them.
Compliance With IATF 16949
Becoming IATF 16949 compliant requires time and effort.
- Step 1: Become familiar with the IATF 16949 requirements.
- Step 2: Assess your existing processes and identify gaps in your quality management system.
- Step 3: Create a strategy to fill the gaps and meet the IATF 16949 requirements.
- Step 4: Train personnel to provide them with the skills needed to meet the requirements of the IATF standard.
- Step 5: Execute the plan to become IATF 16949-compliant.
- Step 6: Monitor and track progress to ensure the execution is as per plan and yields the desired results.
- Step 7: Conduct an internal audit to prepare your company for an external audit.
- Step 8: Schedule a visit by an accredited IATF 16949 certification body to perform an audit required for the certification.
The external auditor will audit the documentation as a Stage 1 audit, as that forms a key for IATF 16949 compliance. Based on the observations, plan and implement CAPA before returning for Stage 2 audit, which involves auditing the QMS to check for compliance with IATF 16949 in practice.
At this stage too, the auditor will share observations and feedback for improvement. In case of major nonconformance, corrective action must be taken immediately. In case of no major issues, any improvements recommended must be made within six months to receive certification.
The certification has to be renewed periodically and audited every time before renewal. Therefore, receiving the certification once is not enough to remain compliant. An annual surveillance audit will be conducted for the partial audit of the QMS when the manufacturer must demonstrate compliance. At the end of three years, the company must pass a recertification audit, or an entire system audit, to renew certification.
A cloud-based quality management system aligned with ISO can help businesses become IATF-16469 compliant quickly and effectively. It also helps with continuous improvement, document management, risk management, and supplier management, which are critical for the certification.
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