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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
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Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
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ComplianceQuest Medical Devices QMS Success Stories eBook
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Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Part 11 of Title 21 of the Food and Drug Administration’s Code of Federal Regulations provides guidelines to companies operating in the US to set up a digital Quality Management System. It focuses on using electronic records and e-signatures, replacing paper-based documentation and signatures.
First published in 1996, Part 11 has been evolving to keep pace with technological changes and the manufacturing processes that go into developing the products. It reduces the documentation burden on medical device manufacturers, who earlier struggled to get signatures from authorized signatories on paper documents to pass FDA audits. The later versions facilitated the use of digital tools to speed the time-to-market while ensuring appropriate authentication and control to get the necessary approvals to ensure the quality and safety of the products.
The regulation applies to any life sciences company releasing its products in the US and for any relevant documents stored on the computer system during the development, even if paper copies are available in hard copy. Pharmaceutical, biotechnology, medical device manufacturers, clinical laboratories, developers, manufacturers, testers, or distributors of FDA-regulated products can benefit.
21 CFR Part 11 is categorized into subparts A, B, and C based on the three primary areas it applies to:
Subpart A—General Provisions: This section defines the scope and applicability of the clause, providing key definitions for the terms used in the regulation.
Subpart B – Electronic Records: It delineates the requirements for creating, modifying, and maintaining electronic records, with controls and procedures to ensure the data is secure, audit trails have been implemented, and system access is limited as per authorization needs.
Subpart C—Electronic Signatures: This part is focused on the use of electronic signatures and outlining their proper use, including implementing controls for identification codes and passwords.
21 CFR Part 11 addresses not only text-based documents but also graphics, data, audio, pictorial, or other information created, modified, maintained, archived, retrieved, or distributed by a computer system as per 21 CFR 11.3(b)(6).
Implementing Part 11 will improve the medical device manufacturer’s efficiency and aid in developing a compliant and paperless QMS. This will streamline processes, minimize delays, and ensure the delivery of safer and high-quality products.
Some of the benefits of 21 CFR Part 11 for medical device manufacturers include:
Part 11 imitates the stringent conformance to legally binding requirements when allowing e-signatures in electronic documents. The document must contain the following information:
In addition to the three requirements, it also stresses authenticating the identity of the signee to prevent falsification.
A cloud-based quality management system such as ComplianceQuest facilitates the creation, maintenance, and secure access of electronic records in life sciences companies. ISO-compliant, it is already aligned with FDA requirements and helps manufacturers streamline their workflows around electronic document lifecycles.
Part 11 allows manufacturers to opt between a closed system, which requires authorization to access the records, or open systems with specific requirements with limited access to particular documents to authorized users. ComplianceQuest facilitates the creation and sharing of Standard Operating Procedures (SOPs) and training documents around Part 11 to improve the accountability of the individuals handling the electronic system.
The system enables the validation of the records system, ensuring it is secure and reliable. You can also use the system to create certified copies, maintain audit trails, and archive records.
It enables collaboration between remote teams and staff for quick reviews and approvals, also providing an audit trail for transparency and visibility. When the required storage period is over and the document becomes obsolete, the system creates notifications for the next best action based on regulatory requirements.
To learn more about the ComplianceQuest Quality Management System, visit www.compliancequest.com.
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