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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Frost & Sullivan recently published a paper titled ‘Next Generation AI-Powered Enterprise Quality and Safety Management System’. The paper highlighted the problems of using a legacy QHSE (Quality, Health, Safety and Environment) solution, and presented a deep dive on why modern companies must adopt a connected system with a “platform-centric” approach to streamline quality and safety management processes and workflows.
So, what does platform-centric actually mean?
In the paper, Frost & Sullivan explains this by focusing on the key benefits customers experience by using a next-generation platform:
A senior industry analyst from Frost & Sullivan wrote this paper on why enterprises need to migrate to a modern, next-generation QHSE. Read it here: https://www.compliancequest.com/whitepaper/ai-powered-quality-safety/
Organizations with an on-premise system need to spend a lot of time, as much as 60-70% of IT time, on maintaining legacy infrastructure, dealing with security issues, managing data centers, among other tasks.
Additionally, on-premise systems also have the following disadvantages:
Digital transformation is rapidly changing organizations across industries, including high tech, automotive, manufacturing, healthcare and life sciences, and consumer packaged goods. Companies seeking to digitally transform the quality, health, safety, and compliance solutions should move away from having only a “Systems of Record” to a “System of Engagement”. What does this mean?
A system of engagement means that all QHSE processes and workflow are truly integrated with rest of the operations. It means that it is easy to collaborate with relevant team members as needed. With a next-generation QHSE, such as the one we offer at ComplianceQuest, it is easy for quality and safety leaders to rope in key stakeholders into a “specific process”. For instance, there may be a need to loop in a plant head to deal with a quality issue caused by a machine. Or, in some other instance, the root cause of a non-conformance could be a supplier. So, the next set of steps of collaborating with a supplier, roping in an alternative and tackling corrective actions, etc. will be way easier with a next-generation, cloud-based EQMS.
Going further, truly next-generation systems can use the power of data in the application to unearth key insights. For example, if the QHSE can automatically prioritize a set of actions to be taken to tackle a non-conformance or rank risks by level of impact, it can be a game changer. By using AI and predictive analytics, a truly world-class QHSE will be able to drive efficiency and agility into the quality and safety management workflows.
The shift to predictive process management can be achieved by incorporating advanced artificial intelligence (AI) capabilities.
CQ.AI offers a wide-range of capabilities including the following:
We recently published a whitepaper on the Impact of Artificial Intelligence in Next Generation Quality Systems. Read it here.
By adopting a platform strategy, organizations can create a “smart, predictive, and adaptive model” for quality, health, safety and compliance management.
Additionally, the platform should be compliant with regulatory requirements, standards, and expectations regarding digital trust.
ComplianceQuest’s enterprise QHSE suite is natively built and run on the Salesforce cloud platform, and it is designed from the ground up to drive continuous improvement. All the solutions in the QHSE suite are fully integrated and connected, and ComplianceQuest facilitates collaboration among the various stakeholders across the organization.
The data-driven platform enables companies to shift from legacy to next-generation technology by providing the ability to proactively respond to any industry disruptions and create a foundation for agility and flexibility.
According to the Frost & Sullivan report, the aspects of ComplianceQuest’s enterprise QHSE suite that deliver some of the greatest customer values are the reductions in the change requests (-50%), cost of quality (-48%), customer complaints (-32%), cost of labor (-24%), and increases in employee engagement (+54%) and customer satisfaction (+37%) across the enterprise value chain.
Access the full report from Frost & Sullivan here: https://www.compliancequest.com/whitepaper/ai-powered-quality-safety/
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