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A product is a sum total of the inputs or the raw materials and the processes that convert it to a finished good. While a manufacturer may be implementing a culture of quality inside its own organization, without the right supplier quality framework, the quality and compliance effort is incomplete.

3 Reasons Why You Need Supplier Qualification

  • 1.Supplier qualification is an important tool for risk assessment to identify and mitigate the associated risks with materials, components, and services offered by third parties outside your organization. It is an absolute necessity in most sectors, but more so if you operate in highly regulated sectors like healthcare and life sciences, aerospace, cannabis, to name a few.
  • It is a regulatory requirement, specified by ISO 9000, GMP and so on, depending on the industry one operates in. These regulations hold the manufacturer responsible for the quality of the end product. Therefore, it is in the best interest of the companies to ensure the quality of their suppliers to avoid being penalized in case of any non-conformance.
  • Any defect or delays in the end product will cost the manufacturer – both financially and operationally. While suppliers are outside your organization, it is critical to realize that their quality directly impacts your quality.

8 Factors to Qualify Suppliers

Quality here is not just the robustness of the product alone, but also encompasses the following nine characteristics:

  • Cost
  • Quality
  • Safety
  • Timely delivery
  • After-sales service
  • Responsibility towards society
  • Convenience/Simplicity
  • Risk.
  • Agility

Broadly, there are two stages to qualify suppliers:

Pre-qualification – conducted at the early stage, it involves assessing potential suppliers

Re-qualification – involves constantly qualifying active suppliers who are still under contract

The Process:

Typically, the process of qualifying a supplier involves sending a questionnaire to the supplier. The questionnaire is based on the following:

  • Establishing risk analysis rules and assigning a risk class to the supplier, based on the type of product or service they provide. The raw materials themselves are classified as critical to non-critical, with higher weight given to the critical ones
  • Establishing qualification criteria and matching supplier’s capabilities against it, setting a score and validity period. This is analyzed and validated with a detailed audit of the supplier’s site.
  • Identifying areas of improvement and defining the action needed
  • Monitoring and guiding the course of improvement

If the supplier is selected after the pre-qualification stage and a contract signed, the process is repeated to make sure the required quality is maintained.

Supplier Qualification Management

While the need for and impact of supplier qualification is straightforward, it is not an easy task. A manufacturing company typically works with more than one supplier and more than one product from each supplier. To set criteria of qualification for each, to verify each product of each supplier against the criteria, to keep track of improvements, to update the records, to maintain an audit report, to refer to the earlier criteria at the time of requalification, and to present the proof as part of regulatory requirements… It is humanly impossible to achieve this in a manual system. Automation is the only way forward.

A flexible, web-based QMS such as the one from ComplianceQuest can make the task easier to manage efficiently. Built on SalesForce.com’s cloud-based platform, the scalable QMS from CQ comes with a host of features specially designed for the supplier qualification needs of different industries.

Its features include:

Supplier Onboarding and Change Management is highly configurable, fast and cost-effective, improving supplier accountability through intuitive supplier portals.

SCAR – Supplier Corrective Action Requests process intimates suppliers in case of any downward trends so that they can take timely corrective and preventive actions and permanently address challenging issues.

SAR – Supplier Audit/Survey Responses is an audit workflow engine that provides best practice functionality to conduct all types of audits, while recording findings, linking with the SCAR process for timely correction, generating reports, and analyzing trends of supplier audit management performance.

Document Exchange process allows users to securely distribute, track and control access to the latest versions of content such as product drawings, manuals, brochures, certificates of analysis, certificates of compliance, sales collateral, etc., from a browser or within a tablet device. Suppliers are given access to the relevant content from a central and real-time repository of information.

Supplier Rating and Score Card provides robust supplier rating capabilities for setting parameters such as risk levels, product family, class of supplier and so on while benchmarking their performance. Unique scores for each supplier can be generated using quantitative and qualitative attributes for enabling continuous improvement in reducing the cost of quality and improving their performance.

PPAP or Production Part Approval Process helps manage new parts/materials and change requests more effectively by involving the suppliers and providing them a view into the status of their requests, thereby reducing the risk of non-conforming products and delays.

CQ’s Supplier Deviation Request (SDR) enables a closed-loop process to manage short-term supplier deviations for specific parts/materials to reduce data errors and prevent a recall. Suppliers electronically submit their deviation request details along with the reason for the request and corrective actions performed and receive an alert when the user has approved or rejected it for further action.

ASL – Approved Supplier List helps the purchasing team to maintain and update the list of suppliers for ready reckoning.

Collaboration, mobile access, reporting and analytics, and social media enablement are some of the other features of the tool.

ComplianceQuest has experience working across seven industry segments – Aerospace and Defence, Automotive, Cannabis, CPG, Manufacturing, Hi-Tech, E-commerce and Life Science. We are especially equipped to cater to the Life Sciences, Automotive and Manufacturing segments. We also have expertise in regulations specific to various industries such as FDA, IATA, ISO, AS and OHSAS.

Give us a shout if you would like to implement the supplier qualification management system in your organization by writing to marketing@compliancequest.com.
Know more about our Supplier Management Solution


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3T Innovations maintains long standing business partnerships and direct relationships with government agencies. As an experienced and sophisticated organization that recognizes the cost and time associated with the process of procurement they continually look for ways to ease the administrative burden associated with meeting the needs of customers through establishing contract vehicles that enable a simplified path to procurement.



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The 10 Most Innovative Companies in 2019

ComplianceQuest wins the 10 Most Innovative Companies in 2019 award.

Insight Success identifies ComplianceQuest as one of the 10 Most Innovative Companies in 2019 for building NextGen Quality and Compliance solutions for progressive customers. This award is given to ComplianceQuest for deploying emerging technologies to empower businesses with its EQMS Solutions.


Fastest Growing Native Salesforce Based EQMS Solution – Flexible, Scalable, Versatile and most importantly Reliable

Prashanth Rajendran Wins CEO of the Year Award

Congratulations Prashanth Rajendran! Acquisition INTL magazine recognizes how individual CEOs take an active role in aligning their organization’s interests with their stakeholders. The CEO Award acknowledges an individual whose risk-taking, vision and pioneering spirit have led to significant achievement in succeeding in their endeavors, innovating, growing, and improving.

We are delighted to announce that you are a recipient within Acquisition INTL magazine’s upcoming 2019 CEO of the Year Awards. I can confirm that you have been awarded the title of EQMS CEO of the Year 2019 – Southeast USA

10 Fastest Growing Supply Chain Management Solution Providers in 2018

ComplianceQuest is honored to be one of the 10 Fastest Growing Supply Chain Management Solution Providers in 2018 according to The Technology Headlines.

For decades, the manufacturing industry has suffered from the lack of visibility in core areas such as supply chain, quality, and compliance. ComplianceQuest is addressing these issues with a modern cloud approach to Enterprise Quality Management Systems (EQMS) that leverages the technologies of industry 4.0 including Cloud, AI, Machine Learning, Big Data, Data Analytics, and Smart Connectivity.


"ComplianceQuest provides comprehensive capabilities in quality, safety and compliance business solutions to meet global regulatory changes and uncertainty."

ComplianceQuest named in the list of 30 Fastest Growing Companies to Watch in 2018 by CIO Bulletin

Congratulations, Team CQ!

ComplianceQuest is a 100% cloud-based Enterprise Quality Management Software (EQMS). Built using Salesforce.com, it is a tool for accelerating your organization’s growth from anywhere, anytime and through any device. It empowers enterprises to manage quality by collaborating with their supply chains – whether global or local – and even several layers deep, to stay compliant with industry, country, and customer specific regulations. While the company provides support across industries, it specializes in Consumer Packaged Goods, General Manufacturing, Life Sciences, and Oil & Gas.


"ComplianceQuest fast-tracks an organization’s efficiency, safety, and overall performance by combining modern cloud EQMS with the latest technology in collaboration, communication, and social media across the product value chain."

Life Sciences Technology Vendor for 2018

CIO Applications picks ComplianceQuest as a top 25 Life Sciences Technology Vendor for 2018.

In order to help companies seeking competent solutions in the Life Sciences domain, a distinguished panel has reviewed numerous Life Sciences Technology vendors and selected the top 25 vendors in 2018. Companies have been identified based on the quality of their solutions and services as well as customer satisfaction record.

"Our EQMS is a flexible cloud-based system built on Salesforce that is easy to use, implement, validate and be accessible on any device, anywhere, anytime."

USF Fast Growing Company

ComplianceQuest is thrilled to be celebrated as the #3 fastest growing company by USF.

The Fast 56 identifies, recognizes and celebrates the world’s fastest growing USF Bull-owned or Bull-led businesses. The 56 outstanding recipients of this award are picked from hundreds of applicants.


"ComplianceQuest was thrilled to be identified as the #3 fastest growing company amongst these. It is a high honor for all of us at ComplianceQuest and a testament to the commitment to customer success by our CQ team members, our incredible partnership with Salesforce and an amazing product developed by the CQ Team."

Quality Management Solution Providers of 2018

ComplianceQuest wins the 10 Most Recommended Quality Management Solution Providers of 2018 award.

Insight Success identifies ComplianceQuest as one of the 10 Most Recommended Quality Management Solution Providers of 2018.


"ComplianceQuest combines unparalleled experience across multiple industries with comprehensive capabilities in quality, safety and compliance business functions."

Promising Digital Experience Solution Provider 2017


"Using embedded Salesforce tools such as ‘Chatter’, ‘Social Like and Follow’ and community portals, ComplianceQuest’s EQMS improves supplier collaboration, and minimizes manual data and email exchange, to quickly resolve quality and safety issues."

Nikki Willett

Chief Strategy Officer at ComplianceQuest

Best Manufacturing Solution Provider 2018

ComplianceQuest Selected by Xplorex IT Magazine as one of The 10 Best Manufacturing Solution Provider 2018

Xplorex IT (www.xplorexit.com) – Enterprise Technology Magazine has chosen ComplianceQuest (compliancequest.com) for its 10 Best Manufacturing Solution Provider 2018. The positioning is based on evaluation of ComplianceQuest’s offerings for EQMS and other products and services.

The annual list of companies is selected by a panel of experts and members of Xplorex IT’s editorial board to recognize and to promote technology entrepreneurship.


"ComplianceQuest has been on our radar for some time now for stirring a revolution in Salesforce and Cloud products, services and technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions,” said Adam Goldstein, Managing Editor, Xplorex IT. “ComplianceQuest’s solutions continued to break new ground within the past year benefiting its customers around the globe, and we’re excited to have them featured on our top companies list."

Best Practices Award 2017

ComplianceQuest’s Enterprise Quality Management Solution is Recognized with Frost & Sullivan’s Entrepreneurial Company of the Year Award

The ComplianceQuest solution is an innovative Enterprise Quality Management System built on the modern cloud architecture leveraging advanced technologies such as collaboration, mobility, artificial intelligence, and machine learning. ComplianceQuest’s decision to use the Salesforce cloud is an astute decision to focus and drive innovation into its solutions while leveraging everything the Salesforce business platform provides today and in the future. The breadth of this timely solution’s offering clearly demonstrates the company’s path-breaking ability to rapidly deliver differentiated value in the market.


"ComplianceQuest’s unified suite of applications outperforms the competition in covering quality, manufacturing, supplier management, customer/field service, health and safety that will drive excellent business value for the customer."

Muthuraman Ramasamy
Research Manager

Customer Value Leadership Award

ComplianceQuest’s Enterprise Quality Management Solution is Recognized with Frost & Sullivan’s North America Customer Value Leadership Award 2019.

Legacy systems that once seemed ideal are facing obsolescence, as they cannot address the rising complexities of today’s markets. Natively built and run on the Salesforce Platform, ComplianceQuest invigorates the industry with a cloud-based approach to quality management. Maintaining a firm customer-first mentality, the company’s solution delivers significant value and ensures customer satisfaction throughout the entire sales and solution lifecycle. Moreover, ComplianceQuest’s consistent growth in revenues, customers, and partnerships is well poised to position the company as a formidable presence in the enterprise quality management systems market. Frost & Sullivan predicts that collective value brought by the company’s strategic partnerships will ignite more interest and prove strategic in years to come.


"For its innovative focus, proven solutions, and strong overall performance, ComplianceQuest earns Frost & Sullivan’s 2019 North America Customer Value Leadership Award."

Muthuraman Ramasamy
Research Manager

ComplianceQuest is celebrating three-fold!

ComplianceQuest is thrilled that to be at No. 163 in Inc. 5000’s list of “Greatest Entrepreneurs and Fastest- Growing Private Companies in America” for 2019!!

We have been inducted into Inc. 5000’s list of “Greatest Entrepreneurs and Fastest- Growing Private Companies in America for 2019”

With an eye-popping growth rate of 2,356.8% over the last 3 years, ComplianceQuest ranks at a very high position at #163 and has further made it to the elite Inc. 500, a subset of Inc. 5000 inductees.

ComplianceQuest has achieved this incredible honor under the strict criteria for revenue growth put forth by Inc. 5000 with less than 4 years of active selling.

The publisher of Inc. 5000, Rich Russey says “Each year the Inc. team gathers data, crunches numbers and compiles the Inc. 5000. The Inc. 5000 is not a mere list of the fastest-growing private companies in America, it’s the backbone of the U.S. economy. These businesses generate hundreds of thousands of jobs, and billions of dollars in revenue, in their home-towns across the country.While the Inc. 5000 issue always focuses on the companies whose growth rates boggle the mind, it also shines a light on the smart marketers who work tirelessly to help these companies achieve and maintain that level of growth year after year. In doing so, these marketers walk side-by-side with the founders and share the innovation that drives their success.


"Our sincere gratitude goes out to our incredible team, valuable partners, our customers and our competitors who push us to bring our “A” game to each interaction."

Appy Award for Customer Success at Dreamforce, 2019.

ComplianceQuest is honored and humbled to receive the Appy Award for Customer Success at Dreamforce, 2019.

The AppExchange Team at Salesforce selected ComplianceQuest EQMS solution for this incredible award out of 3400+ Apps from the AppExchange listings based on

  • Highest Retention Rate
  • AppExchange Review Metrics

Greatest Entrepreneurs and Fastest-Growing Private Companies in America for 2020

ComplianceQuest Ranks No. 446 on the 2020 Inc. 5000 with Three-Year Revenue Growth of an Eye-Popping 1000%, putting it on the elite Inc. 500 list, a subset of Inc. 5000.

Inc. magazine revealed that ComplianceQuest is No. 446 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in USA. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent and fast-growing businesses.

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American Cancer Society

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NAMI (National Alliance on Mental Illness)

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Susan G. Komen Breast Cancer Foundation

Susan G. Komen is the largest and best-funded breast cancer organization in the United States. From its inception in 1982 up to 2010, Komen has spent nearly $1.5 billion for breast cancer education, research, advocacy, health services, and social support programs in the U.S. and through partnerships in more than 50 countries. Today, Komen has more than 100,000 volunteers working in a network of 124 affiliates worldwide.


AIM for Seva

The All India Movement (AIM) for SEVA (Service) is not just a ‘schooling’ initiative. It is an integrated community development program, reaching out to rural and tribal children across 16 Indian states.  AIM for Seva helps tackle the problems related to rural education through the unique concept of a Free Student Hostel (Home).


Girl’s Rock Camp of St Petersburg

The Girls Rock Camp is a grassroots movement that uses music as a medium to promote self-confidence, creativity, and a sense of community amongst girls and young women ages 7-17.  The camp is led by an all female-identifying staff who offer music lessons, self-defense classes, zine workshops, lyric and creative writing workshops, yoga and meditation exercises, and so much more.


Prarambhika Titli

200 underprivileged children are educated free of cost. They are provided with all the books, stationery, and periodic health check-ups as well. They have a fully equipped classroom and most of them enjoy being able to get respite from the scorching heat for the 2 hours that they are in school.


Akshaya Patra - Feeding Hungry Kids

This organisation strives to eliminate classroom hunger by implementing the Mid-Day Meal Scheme in the government schools and government-aided schools in India. Alongside, Akshaya Patra also aims at countering malnutrition and supporting the right to education of socio-economically disadvantaged children.


Hope Children's Home – Tampa

Founded in 1968, Hope Children’s Home has rescued nearly 5,000 children between the ages of infant to 18 years of age. Most of these children have been discarded, abused, unwanted, or orphaned although some of the children have simply come out of a situation where a parent just needed help.



Carahsoft is The Trusted Government IT Solutions Provider®. As a top-performing GSA Schedule and SEWP contract holder, Carahsoft serves as the master government aggregator for many of its best-of-breed technology vendors, supporting an extensive ecosystem of manufacturers, value-added resellers, system integrators and consulting partners committed to supporting the public sector.


Carahsoft Contact Information:
11493 Sunset Hills Road
Suite 100
Reston, Virginia 20190

Dragonfly Consulting, LLC.

Dragonfly Consulting, LLC. was incorporated in August of 2010. The partners, Nanci Hayward and Cherie Grishin, have decades of experience in the biologics industry. Additionally, Ms. Hayward has a thorough knowledge of transfusion medicine, laboratory science, clinical trials, and central laboratories. Ms. Grishin specializes in operations, budgeting, process development / improvement and business strategy. Both partners routinely fill the role of Authorized Official and have opened multiple blood banks and plasma centers. Together they form a team able to assist the client in driving new business processes, improve the efficiency of current business processes and train / mentor staff towards the client’s vision.


Vanenburg Software

Vanenburg Software is a personalized Enterprise (ERP) solutions provider which takes care of our cloud based infrastructure which helped us to design future proof IT environment in cloud enabling the ease of adoption into our client environment.


USDM Life Sciences

USDM is a leading risk management, technological innovation and business process optimization firm for the life sciences industry. Its a regulatory compliance provider that ensures all our products are in compliance with the regulations. This alliance helped us to design cost effective GXP-compliant solutions.


Quality Consulting Group

Quality Consulting Group is a Customer Support provider in Puerto Rico and Costa Rica. We are partnered with QCG to strengthen our market reach and the ability to provide world class, localized support to customers in Puerto Rico and Costa Rica. The local experience and competence that QCG brings to the table, coupled with the depth, versatility and efficiency of implementation that ComplianceQuest offers is unparalleled.



Gerent is a strategic advisory firm which helps manufacturers with implementation of Salesforce solutions. Gerent has been successfully implementing technology solutions for both discrete and process manufacturers for the past 11 years. Gerent’s comprehensive services enable businesses of all sizes and markets to achieve their customer success goals using Salesforce solutions.



Wipro (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 175,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.



coServe is an Application Support provider in the regions of Indian sub-continent, South-East Asia and the Middle East. Compliance and regulation policies are ever-evolving in these regions. The objective of our alliance is to bring a robust EQMS solution built by quality experts and implemented and supported by local experienced technology consultants.



Atos provides a comprehensive suite of cloud and Salesforce-based solutions. This includes test automation, continuous integration, and development (CI/CD), DevOps automation, and automated support and monitoring driven by SyntBots®. This alliance was made to drive success for our mutual customers via reliable, scalable and cloud-native EQMS solution.


Mission of Love, Zambia

The mission is to empower the local church and village community to meet the great need of the many orphans and widows through the development of an orphanage. This mission is located deep in the heart of the bush of Zambia, 2 hours away from the closest small town called Kalomo.

Mission of Love, Zambia

Yogdaan Foundation, Nepal

Culture Through Compassion. An NGO that works selflessly to build shelters for earthquake victims in Nepal. Yogdaan endeavors to get disaster relief to areas that need it the most and that have been hit the hardest.


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