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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Complaint Handling Process for MedTech and Life Science Companies
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Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
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Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Featured Event
Medical Device & Manufacturing East
20 May, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
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Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
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Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Altex Energy is a premier rail terminal and logistics company that specializes in moving products like Crude, Natural Gas Liquids, Condensates (C5+), and Waste Engine Oil. Environmental compliance is critical for the operational efficiency of Altex, which predominantly operates in four locations throughout Western Canada. Spill protection is also a critical factor.
The company had well-planned EHS (Environment, Health & Safety) procedures in place, but the whole process was manual. The company was using a combination of tools including paper, Microsoft SharePoint, Word, Excel, and a mobile field-data collection app. This made tracking, reporting, and measuring performance difficult, which was also a challenge to continuous improvement. The company’s leadership soon realized that having a manual system was also a bottleneck to meeting EHS as well as ESG goals.
The company implemented ComplianceQuest’s EHS software and has since been able to tackle incidents with 30% more efficiency. Because everything is centralized in one platform, the Altex staff and the management have full visibility into the status of all incidents. They can easily view dashboards that help in identifying, analyzing, and correcting hazards and preventing future recurrence.
All of the company’s locations have access to the system and continually log important information, even from out in the field, providing leaders with access to a thorough and accurate picture of each incident.
Overall, the digital transformation of EHS processes has played a key role in driving operational excellence. Over 600 documents were migrated into the new system and the company plans to build more dashboards, create more sophisticated reports, and conduct risk assessments to continually improve operational processes and become more aligned with ESG goals.
The digital transformation journey of Altex Energy highlights the following important points:
EHS solutions help businesses be compliant with health and safety regulations. But now, the stakes are getting higher. Since 2006, when the UN released the Principles for Responsible Investment (PRI), companies are now doubling up their focus on ESG and putting together strategic plans for the same.
Though the need for sustainable development has been discussed since the 1960s, it looks like the stakes are higher now and investors, key stakeholders, and even customers & employees want to work with sustainable corporations.
All large and listed companies must reveal the risks and opportunities arising from social and environmental issues and how their activities will impact the people and the environment. This will help assess the sustainability performance of the organizations and help investors and other stakeholders make sustainable investments.
On 5 January 2023, the European Union announced the Corporate Sustainability Reporting Directive (CSRD) to modernize and strengthen the reporting of the performance of corporates on social and environmental parameters. Investors and other stakeholders will be provided with access to the information required to evaluate investment risks resulting from sustainability issues such as climate change and create a culture of transparency with regard to how the companies will impact people and the environment. This is also expected to reduce the reporting costs in the medium to long term as there will be a harmonization of the information required.
Nearly 50,000 European companies and 10,000 American will have to conform to the CSRD and submit reports compliant with European Sustainability Reporting Standards (ESRS). The draft standards developed by the EFRAG (formerly European Financial Reporting Advisory Group) require companies to present audited sustainability reports in a digitalized form. Till the CSRD rules come into force, the reports will have to conform to the rules laid down by the Non-Financial Reporting Directive (NFRD), which covers:
These requirements make measuring and reporting the ESG performance critical to enable the identification of the environmental, social, and governance risks and mitigation to improve performance. It also is a guide for investors to assess whether the company is aligned with the ESG goals and whether investing in that company would create a positive impact.
At a broader level, companies are now putting together strategies for the following:
Environmental Goals: The environmental goals aim to reduce pollutants and waste generated by the company products while limiting the use of finite natural resources such as water, energy, etc.
Social Goals: The social goals include improving workplace safety, inclusivity rate, pay equity, and benchmarking against the local minimum wage standard.
Governance Goals: Complying with rules and regulations, both the government and similar authorities and the corporate policies, fall under this category. These can be broadly divided into:
Measuring the ESG performance indicators helps investors:
For the companies committed to pursuing ESG goals, it increases access to capital as 89% of global investors have included ESG performance as one of the criteria for evaluating opportunities. This will improve brand value, increase compliance, and enhance employee engagement.
EHS, which stands for environment, health, and safety, can be considered a precursor to ESG. It helps businesses continuously improve environment and employee safety by identifying risks and implementing measures to mitigate them.
It provides businesses with visibility into their operations and data needed to monitor and track EHS key performance indicators. This helps in identifying gaps and improving compliance while bringing down the number of incidents.
ComplianceQuest’s cloud-based EHS Solution built on Salesforce enables businesses to automate their end-to-end EHS workflows and integrates reactive, proactive, and predictive approaches. Tools such as incident management speed up response to incidents and also conduct investigations, identify the root causes, and initiate CAPA. Safety Observations, Audit, and Inspection features help to proactively identify risks and address them based on ranking - high, medium, or low.
The solution provides the top management and safety leaders with data to track key performance indicators. It empowers employees with tools to proactively participate in improving the EHS parameters and reporting near misses and safety observations. It is scalable and flexible and can be extended to meet the ESG goals. For businesses already committed to EHS, CQ can help take the leap to include ESG. For those starting the journey, CQ EHS can help them come up to speed and automate processes to meet ESG goals faster.
To find out more, visit: https://www.compliancequest.com/environment-sustainability/
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