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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
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Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
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Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
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Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
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Electronic and Automated Approach to Audit Management
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Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
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About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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One of ComplianceQuest’s product managers found herself in the midst of an interesting conversation about “change management” among three quality leaders from different industries.
“We implemented a modern EQMS that integrated with our ERP system and that has made a big difference in managing change. This integration really helped us with data visibility more than anything else. Otherwise, we would plan a change but it would be hard to evaluate the potential impact of this change (without easy access to data),” said the Quality Director of an automotive manufacturer.
“For us, the biggest challenge has always been around change-related document management. Processes become inefficient in terms of managing change, and I think it is because of a legacy EDMS (that we use) that is not really integrated with the rest of the QMS,” quipped another quality leader.
“Does your QMS come with an integrated change management solution?” asked another quality manager. He went on to explain how a robust change management solution that integrated with document management, CAPA, Training, and even Supplier Management solution made a big difference in their organization.
We recall this conversation in this blog because of one simple reason: Different companies deal with different types of challenges when it comes to managing change. For some, it is about lack of data that makes it difficult to evaluate the impact of a change. For some others, risk management process flow may get impacted. For some, it may just be that the change process is slow and inefficient. How do we tackle this?
The first step to managing change is to realize the need for easy collaboration and communication, across a diverse set of teams and stakeholders.
For instance, let us say, there is a quality issue at a manufacturing company and the quality team has “root caused” it to one of the suppliers. There are two ways to tackle this supplier-related quality problem. One option is to change to another supplier, but what if this supplier has been a long-term partner and this is a one-off issue? Then, the quality team has to work closely with the suppliers to fix the problem in a structured way. If it’s a tier-1 supplier – where the partnership is truly for the long haul – the manufacturer may even go the extra mile and help the supplier with running an RCA process to find out the root cause of the problem and come up with a solution.
The key here is to understand the entire change lifecycle and run a robust change management process, with the help of a data-driven and collaborative software solution. It’s also important to evaluate the change options for future risks and plan mitigative actions ahead of time.
So, what does the change lifecycle look like? Broadly, here’s a methodical, step-by-step process for implementing change.
If the change requires collaboration with other teams or even external parties (like a supplier or warehousing partner or contractor), the change management process must take this into account. Having a cloud-based change management solution like ComplianceQuest will certainly make life easier for the quality team and the change coordinator.
Here’s what one of our customers, the VP of Manufacturing Operations at Global Electronics Corporation, had to say about ComplianceQuest EQMS and specifically our change management module: “When it comes to changes, it’s so important to have a structured process. With a global footprint and an extensive supply chain, any changes we make in processes or operations have a substantial impact on our operations. With ComplianceQuest, we’re able to initiate and track changes consistently, and then be confident that all our other upstream and downstream activities occur as they should when they should. Wherever a change happens now, whether it’s Engineering, Product, whatever related, it gets done faster and we know everything’s in place once it’s effective.”
One of the most important requirements while managing change is to ensure that the operational changes being made are documented with clarity. With ComplianceQuest, it is easy to ensure the following:
CQ Change Management Solution is designed to make life easier for various stakeholders including people in manufacturing, engineering, supply chain, quality and safety, business operations, customer service, etc. With CQ EQMS serving as a “single source of truth” and the latest quality-related data and actions, it is now easy to track the impact of change on quality performance, risk levels, and other key metrics.
Some of the key advantages of automating and digitalizing the change lifecycle include:
For more information, visit: https://www.compliancequest.com/change-management-software-system/
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