Why Quality Leaders Should Look Out for Their Safety Teams

Whitepaper | September, 2022

A culture of quality is one in which everybody in the organization, not just the quality team, is responsible for quality. The employees need to engage proactively with the quality process and their inputs are taken for continuous improvement. Employee engagement is possible only when they feel safe and valued. When they are assured of the workplace being healthy and safe, their morale improves as also their participation in quality activities.

Interestingly, safety management also needs employees to implement safe behavior and diligently follow safety processes. Only when they believe the employer is committed to their safety, they will be willing to wholeheartedly align with the safety processes.

Therefore, both quality and safety need leadership participation to inspire the employees and facilitate quality and safety processes to be followed proactively. This helps to improve the overall motivation and commitment levels of employees – not just in terms of quality and safety but in everything they do.

Also, in terms of day-to-day operational processes, there are a number of areas where quality and safety management systems overlap. Therefore, in organizations where a full-fledged safety team is not yet there, it makes sense for quality leaders to play a role in monitoring safety performance and help the Health & Safety (H&S) team in certain areas like risk management, audits, inspections, etc.

Key takeaways from this whitepaper:

  • Regulatory guidance for an integrated approach to quality & safety
  • Overlapping process flows across quality & safety management
  • Building a culture of quality with in-built safety efforts
  • Automation of QMS & SMS workflows
  • And more

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