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A Peek into Key Product Features in CQ’s Supplier Relationship Management Solution

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SupplierQuest by ComplianceQuest is a powerful Supplier Relationship Management (SRM) solution built on the Salesforce platform.

Designed for quality, procurement, and supply chain leaders in regulated industries, SupplierQuest streamlines supplier qualification, risk management, performance tracking, and collaboration across the supplier lifecycle.

This feature library offers a detailed view of every key capability built into SupplierQuest to help your team drive supplier excellence, compliance, and agility.

Supplier Qualification & Onboarding

Configurable Supplier Approval Workflows

Automate and tailor qualification workflows based on risk category, material type, or geography.

Digital Supplier Questionnaires

Deploy custom questionnaires for self-assessment, compliance checks, or regulatory requirements.

Integrated Document Management

Store, review, and approve essential supplier documents such as certifications, declarations, and agreements.

Multi-Tier Supplier Mapping

Track and manage suppliers beyond Tier 1 to gain visibility into sub-tier risks.

Supplier Risk Management

Real-Time Risk Scoring

Monitor supplier risk with configurable scoring models that include quality, financial, geopolitical, and compliance factors.

Third-Party Data Integration

Integrate risk feeds from external data providers for continuous supplier monitoring.

Corrective Action Management

Trigger and track SCARs (Supplier Corrective Action Requests) with built-in workflows.

Risk-Based Audits and Assessments

Plan, schedule, and execute audits based on supplier risk levels.

Supplier Performance Management

Performance Dashboards

Visualize supplier KPIs such as OTD (on-time delivery), quality score, audit outcomes, and responsiveness.

Collaborative Performance Reviews

Enable 360-degree feedback with input from internal stakeholders and suppliers.

Continuous Improvement Tracker

Track and follow through on supplier improvement initiatives.

Scorecard Automation

Automatically generate and distribute periodic scorecards to suppliers.

Supplier Collaboration & Relationship Management

Unified Supplier Portal

Provide a single access point for document sharing, communication, issue resolution, and updates.

Conversation & Task Tracking

Log every supplier interaction and assign internal/external tasks with due dates and owners.

Shared Action Plans

Collaborate on CAPAs, improvement plans, and audit follow-ups in real time.

Supplier Change Notices

Ensure suppliers are updated on product, process, or regulatory changes with acknowledgement tracking.

Integration & Automation

ERP, PLM, and QMS Integration

Seamlessly connect with your enterprise systems for streamlined data flow.

Salesforce-Native Automation

Leverage Salesforce Flow and Process Builder for automated alerts, approvals, and escalations.

Scheduled Evaluations

Set recurring supplier evaluations tied to contract dates, performance trends, or compliance triggers.

AI-Driven Supplier Insights (via CQ.AI)

Use predictive analytics to flag potential supplier issues before they impact production or quality.

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